About SERVPRO of North Durham


W. Timothy Stevens, Jr., Stefania A. Stevens

Owners of SERVPRO of North Durham

Under the leadership of owners Timothy and Stefania Stevens, we have grown immensely to be considered part of the top 100 franchises in the country for customer satisfaction.

Talented Restoration Professionals to Help 

We invest our resources into ensuring the staff we send out into the communities to help after disasters are experienced, educated, and trained with the industry-leading equipment we supply. Disasters can result from many sources, so we have a variety of restoration niches represented through accredited professionals on our roster like:

  • Fire & Smoke Restoration (FSRT)
  • Water Restoration (WRT)
  • Applied Microbial Remediation (AMRT)
  • Odor Control (OCT)
  • Upholstery and Fabric Cleaning (UFT)
  • Carpet Cleaning (CCT)

Water and Fire Damage Restoration Solutions

Water and fire damage emergencies attribute to most of the restoration calls that our SERVPRO of North Durham team responds to, so we have effective strategies and equipment to help. Our Green Fleet is a combination of service vehicles at our facility equipped 24/7 to help mitigate loss after these destructive events through extraction, debris removal, content relocation, and deodorization.  

Large Loss Recovery for Our Businesses 

We are respected members of the Greater Raleigh and Durham Chambers of Commerce, putting us directly into contact with most of the area’s businesses and proprietors. When disasters strike, we have become a trusted name to protect the investments of these organizations with swift mitigation and restoration services suited to large loss events in facilities and greater commercial properties. We arrive with trailered equipment to help get cleanup and recovery started as soon as possible. 

Bigger Than Restoration Services 

We know that we are not the only choice in restoration and recovery services. Our commitment to Durham and the Greater Raleigh area has allowed us to become a premier choice for post-disaster cleanup and restoration, but that is not where we stop. We also reach out through the communities we share with our customers, investing our time and resources into events, charities, awareness rallies, and community programs that make life better for Wake County.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • American Red Cross
  • Durham Chamber Of Commerce
  • Greater Raleigh Chamber of Commerce
  • National Airduct Cleaning Association
  • Raleigh Claims Association
  • Triangle Apartment Association
  • Wake Forest Chamber of Commerce