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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Durham Water Damage Repair Requires Professional Expertise

12/27/2022 (Permalink)

Water damage can spread far from the leak. We always have a team standing by to begin the remediation process.

The Steps of Water Damage Repair

After burst pipes and other plumbing emergencies, many repairs and build-back services are necessary. We work to establish essential reconstruction needs through focused evaluation, starting with where demolition and discarding damaged elements might be a necessity.

Controlled Demolition Solutions

Before much other water damage repair in Durham homes can begin after water emergencies, our professionals must see where controlled demolition is needed. This process eliminates sagging materials and destroyed elements before they can impact other parts of the house. Some of the more common materials to be removed include:

  • Flooring
  • Carpeting
  • Drywall
  • Insulation

Repairing Broken Plumbing 

Leaks and pipe bursts can cause incredible damage to a house by spreading water and moisture far beyond this problem area. It is a priority of our SERVPRO team to repair this damage to get this vital utility repressurized and in use for your house again. Copper tubing can be cut away at the damaged portions and replaced with similar materials or a part of a rigid plastic line. 

Rebuilding the Walls 

With the plumbing repaired and any immediate threats resolved inside a wall system, it is time to restore these components. Insulation can be reinstalled around the pipes, and any framing studs removed can be replaced. These studs are important in securing the wall assembly's drywall panels. 

Finishing Surfaces After Reinstallation

Once components of the wall system have been replaced and the drywall panels reinstalled, it is necessary to refinish these surfaces. Panel seams need to be taped and coated, as well as screw holes. Outermost layers can be primed with antimicrobial products and painted like the rest of the room.  

Regarding water damage repair, there are several considerations for Durham homes. Experienced professionals of our restoration team can help your property through needed build-back services. SERVPRO of North Durham has professionals ready to respond when disasters strike. Call us at (919) 467-0880. 

Clogged Sewer Lines can Cause Dirty Water Damage to Durham Homes

11/21/2022 (Permalink)

SERVPRO has the manpower and equipment for every size of storm damage restoration project. We are ready 24/7, 365 days a year.

Water Damage is Possible if Rain Overflows the Sewer 

The sewer system helps protect the homes and businesses in Durham from flooding and carries wastewater away for treatment. When clogs form, toilets, sinks, and tub drains can become conduits for wastewater entering residences and commercial buildings. Overflows like this can create serious problems with water damage in a matter of seconds.

SERVPRO knows that every minute that ticks by means, an affected property in Durham suffers unnecessary water damage. We use industrial-grade restoration equipment to make all the work we do at each job as efficient as possible.

Our water damage mitigation and restoration equipment include both high-tech and low-tech items. We often use:

  • Wand-style sprayers,
  • Shovel, bucket, and squeegee combos, 
  • Negative pressure machines and air movers, 
  • Trash pump, and 
  • Fogging machines.

Using wand-style sprayer places rinsing water or disinfectant agents right where we need them and in the amount desired. We spray at least twice to reduce pathogens to an acceptable level and avoid unwanted health effects.

We often need these to remove accumulated debris that other equipment cannot handle adequately. Garbage bags and mops are also often part of our water damage cleanup gear after a bad storm.

Negative pressure machines help control the contamination in the air of affected rooms. We also use air movers to force damp air out of bathrooms and other areas. We build temporary containment walls of plastic sheeting, protecting other areas of your home or business.

When we find a home with standing water, we use a truck-mounted oversized sump pump-like set-up. We use a centrifugal trash pump with sewage and floodwater with heavy debris. These do not clog up from such contamination and get it removed from your property’s floor fast.

Sewage smells bad because it is bad. It can stink up your home. SERVPRO gets started with odor-solving methods almost immediately. We won’t quit until you are satisfied with how your residence smells. 

When your property sustains catastrophic water damage, call SERVPRO of North Durham at (919) 467-0880 to stop the damage from worsening. Protect your investment from further harm.

Protection from Further Damage Before Fire Restoration Begins in Durham

9/27/2022 (Permalink)

SERVPRO fire damage restoration services are second to none. Call now for the help you need.

Why are board-up services part of fire restoration service by SERVPRO in Durham?

It is common for windows, doors, and roofs to be compromised during a fire. The fire department may have to break down doors to gain access and punch holes in the roof to reach the attic to quell a fire. The heat from the fire may break your windows as well.

Part of the fire restoration service offered by SERVPRO in Durham includes board-up and roof-tarp installation to protect your home from rodents, the environment, and physical protection. We can provide emergency protection of your home to prevent additional damage while your insurance adjuster is assessing the damage to your home or business.

Also, SERVPRO offers the following services:

  • Safety, inspection, and fire damage review
  • Removal of water, chemicals, and drying
  • Removal of unsalvageable odor-causing materials
  • we clean all surfaces such as walls, ceilings, and countertops of soot and smoke
  • We clean, disinfect, and sanitize all salvageable contents and structures.
  • Our team also completes minor repairs, e.g., carpet and drywall replacement and painting.

Contact SERVPRO of North Durham for fire restoration service to Durham and surrounding areas. We can help 24/7. Call (919) 467-0880.

Bathroom Mold removal in Durham

8/28/2022 (Permalink)

If you find mold in your house contact SERVPRO immediately. Our certified technicians will come with professional equipment to get the job done.

Mold Inspections, Remediations, and Removal in Durham Homes

Durham was established in 1849 with a railway depot built on land donated by Bartlett S Durham, incorporated in 1869. Durham is considered part of the Raleigh-Durham-Cary statistical area with a population of over 2 million people. NC Central University and Duke University are located within the city.

Notable sites within the city in addition to the two universities, including 

  • Sarah P. Duke Gardens
  • Museum of Life and Science, 
  • Durham Bulls Athletic Park
  • Cameron Indoor Stadium
  • Durham Performing Arts Center, 
  • Duke Lemur Center
  • Eno River State Park
  • American Tobacco Historic District
  • Duke Homestead and Tobacco Factory, 
  • Carolina Theater and 
  • Bennett Place.

Sarah P. Duke Gardens

Visited by more than 400,00 visitors every year, the gardens cover 55 acres, offering specialized gardens free of charge, 365 days a year. There have been some restrictions during current health concerns. Visitors should check ahead of time before visiting the gardens for opening hours. 

Duke Gardens got its start in 1935 with a gift of $20,000 from Sarah P Duke. More than 100 flower beds were planted. Today there are four distinct areas:

  • Historic Gardens
  • Roney Fountain
  • H.L. Blomquist Garden of Native Plants
  • W.L Culberson Asiatic Arboretum
  • Doris Duke Center Gardens and 
  • Charlotte Brody Discovery Garden

There are over 5 miles of pathways and walks throughout the gardens. Many visitors enjoy visiting the park throughout the year, enjoying the changing vistas as the seasons change.

Eno River State Park

Located just 15 minutes from Durham, the state park offers almost 30 miles of trails along the Eno River. There is backcountry camping available for individuals and groups. All supplies and equipment must be carried in and out. Kayaking and canoeing are permitted when there is sufficient water flow to support these activities. Visitors enjoy picnicking, fishing, canoeing, kayaking, and hiking the trails.

American Tobacco Historic District

The American Tobacco District comprises 14 buildings that trace back to North Carolina’s tobacco industry dating from the 1870s to the 1950s. The American Tobacco Company Manufacturing Plant is included in the National Register of Historic Places. The entire area was redeveloped beginning in 2001 and now is a much-visited tourist, cultural, and entertainment area. 

The American Tobacco Historic District is located close to hotels and restaurants, with five venues nearby. 

There are also several attractions nearby. For example, the Durham Bulls Athletic Park, the Durham Performing Arts Center, and several others are also within walking distance. There are many places to grab a drink and something to eat for visitors and residents to enjoy.

Attic Mold Removal Caused by Bad Bathroom Exhaust Fan in Durham

Bathrooms naturally generate a great deal of humidity from hot showers and long baths. Exhaust fans are installed to remove some of the moisture and exhaust it to the outdoors. A faulty exhaust fan can cause mold growth in the bathroom, and broken exhaust pipes routed through the attic also can cause mold to grow in the attic.

SERVPRO provides mold inspection, remediation, and mold removal services to Durham area residents. We can inspect the bathroom area and check the attic for signs of mold infestations. Also, our services include:

  • Clean all surfaces to remove mold spores
  • Remove damaged materials that have absorbed moisture
  • Dry all surfaces and structure
  • Minor repairs, including broken exhaust pipe repair

Call SERVPRO of North Durham for mold removal in Durham and surrounding areas. We can help 24/7. Call (919) 467-0880.

SERVPRO Brings Professional Equipment and Expertise to Durham Fire Damage

8/28/2022 (Permalink)

After a fire in your home, call SERVPRO for professional help. Our technicians will make it “Like it never even happened.”

SERVPRO Answers Calls for Fire Damage Cleanup in Durham 24/7

Many fires in local properties get limited to a portion of the property. One of the most significant issues in this type of fire cleanup is to prevent odorous soot particles from traveling to other home areas. 

SERVPRO technicians have many applications to address the odors left behind by fire damage in Durham homes. A common complaint from property owners is smelling fire odors in areas of their homes unaffected by the initial fire. 

Consumer-grade products fail to remove these smells because, during a fire, the hot air expands and forces odorous soot particles deeply into porous surfaces, including walls and furniture. Cleaning agents and equipment such as the Esporta Washing System help remove all traces of the fire from the house.

Masking odors does not work long-term and allows odors to spread. Passive smoke odor removal includes many of the following actions: 

  • Replacing HVAC filters and cleaning ductwork
  • Using thermal fogging devices to neutralize embedded odors
  • Washing fabrics and upholstery 

SERVPRO of North Durham at (919) 467-0880 has long experience handling fire damage restoration in local Durham properties.

Skip DIY Fire Damage Restoration and Calling in Skilled Services in Durham

8/28/2022 (Permalink)

If fire damage strikes your home, you need to deal with it quickly. Contact SERVPRO 24/7 for professional advice. We are standing by.

Fire Damage Restoration with SERVPRO Gets You Certified Techs Handling Your Durham Property’s Clean Up

Water & fire damage restorations indeed take many intricate steps from start to finish. Even if you have some experience with cleanup, it is essential to know that even the smallest amount of soot left behind in fire damaged homes can leave a lingering reminder of the event that took place. SERVPRO handles fire and smoke damage with years of proven success in the field, which gives Durham property owners peace of mind.

Smoke remediation, deodorization, and sometimes detailed controlled demolition will all be part of a project for fire damage restoration in Durham. SERVPRO works to address soot and smoke residue along with total deodorization of your interior and belongings. It is vital that all musty odors from moisture left behind from extinguishing the flames get addressed as well.

Just a fraction of the technology SERVPRO may use during your fire restoration project includes:

  • Gels, beads, and vapor-releasing agents to help mask unpleasant odors.
  • Cleaners enhanced with enzymes to break down odorous particulates, making them easier for our filtration units to absorb them.
  • Air scrubbers and ozone generators that work to neutralize foul odors quickly.

With any fire event, part of the house fire cleanup often includes controlled demolition and the removal of charred, unsalvageable debris. All of this work gets executed by highly-trained and licensed contractors. Depending on your needs, this process may include:

  • Minor repairs like drywall replacement, re-painting, and new carpet installation.
  • Major repairs like total reconstruction in one or more rooms of your home.

When you need fire and smoke damage restoration and cleanup, you can trust our team at SERVPRO of North Durham. Call us at (919) 467-0880 when you need an emergency response.

Licensed Commercial Flood Damage for Durham

7/25/2022 (Permalink)

From flooded warehouses to small offices or retail shops in Durham--SERVPRO is the solution for cleanup and restoration.

Water Restoration Technicians Can Help your Business

Flooding can affect commercial buildings as badly as residential properties. As a property manager, it is vital to be proactive when dealing with flooding to help reduce losses. SERVPRO is a twenty-four-hour emergency restoration service for local businesses. 

The costs of flood damage in Durham businesses can spiral out of control without the right restoration company. Our SERVPRO production crew is certified by the Institute of Inspection Cleaning and Restoration Certifications (IICRC). We have extensive training in specific flood-related areas such as applied structural drying (ASD), water restoration (WRT), and general construction (OSHA). Using our expertise, we can help your business recover from:

  • Flood damage
  • Storm damage
  • Ceiling leaks from storms

Large quantities of water can exert significant pressure on the structure of a business. Over time this constant downward pressure can cause ceilings to sag and collapse and warp or bend joists at the base of walls. The removal of standing water is vital to protect your business property. We achieve this by using electric submersible pumps transporting water from the property to a nearby sewer point. Electric pumps can remove hundreds of gallons of water each hour and significantly mitigate potential losses. If floodwaters in the premises contain debris- as is common in flash flooding, for example- we can use pumps capable of passing solid waste. 

  • Floods commonly affect cavities behind walls requiring specific drying equipment like inject-dry systems and removing parts of the structure.
  • Porous materials in the building assembly can break apart after consistent water exposure and require replacement. 
  • SERVPRO technicians can remove and replace damaged structural materials and perform reconstruction on areas of the premises.

Be proactive against flooding at your business. Contact SERVPRO of North Durham for flood damage assistance at (919) 467-0880.

Prevent and Mitigate Bathroom Fire Damage Incidents in Durham

7/25/2022 (Permalink)

SERVPRO fire damage restoration service can make your Durham bathroom look "Like it never even happened."

Trust SERVPRO to Fully Restore Your Home after Fire Damage

Bathroom fire damage incidents are rising, and the fire department data can prove that. Most of these fires occur when the exhaust fans we install in our bathroom malfunction for one reason or another. Their work is to prevent mirrors from steaming up, deal with fogged windows, and stop damp walls --simply put--reduce the humid air inside a bathroom, especially after a shower. Sometimes they can prove vital when removing unpleasant smells.

As the fan runs over an extended period, lint and dust settle on it and insulate its motor. The insulation causes heat to build up, and any spark can quickly ignite the lint. Within a short time, the fire can spread to any combustible material nearby, such as cosmetic towels. That is why our SERVPRO team advises you to clean the bathroom exhaust vent and tile walls where dust is likely to settle to prevent fire damage to your Durham home.

We encourage you to work with our SERVPRO technicians when your property suffers fire damage. We know your structure requires a thorough cleaning, but we first perform a pretest before settling on appropriate restoration procedures. In situations with lighter soot deposits, repainting and refinishing might be unnecessary. Deep soot deposits may force us to prepare the area for repainting.

Typically, smoke leaves behind unpleasant odors that our SERVPRO technicians work towards eliminating. Using thermal foggers, we can dispense deodorants with odor-neutralizing properties. We strive to improve IAQ. We also perform pack-outs of contents and belongings when we believe your contents will likely get additional damage while the restoration work is in progress.

SERVPRO of North Durham is an industry leader offering commercial and residential cleaning and restoration services. Call us at (919) 467-0880.

Water Damage Restoration at a Durham Daycare Center

7/25/2022 (Permalink)

Improve indoor air quality and have the water removed from your Durham home's daycare center by calling SERVPRO.

Commercial Water Removal by SERVPRO

Providing daily care in your Durham home to children while their parents work means that you must always keep your home well-maintained. A small water leak can become much more significant in merely a few minutes and cause severe problems for you and your business.

Some situations affecting your Durham home daycare might require commercial water removal services to make everything "Like it never even happened." When it does, SERVPRO technicians can provide the services needed to mitigate the situation, meaning you stay in business. These include more than just removing the water but also eliminating the moisture in your home's materials and the humidity in the air. Pumping out visible water alone can leave excessive dampness, leading to microbial growth, water stains, deteriorating carpeting, loosened wallpapers and trim work, and a musty odor - all avoidable problems.

To prevent these situations from becoming a reality and affecting your business, we use the latest developments in restoration science. Because heat speeds up evaporation, we use heaters that radiate warmth and floor mats that suction moisture from hardwood flooring. When we expect favorable weather conditions, we open up doors and windows. Air blowers can move air currents so that humidity leaves your daycare home. Restoring dryness remains one of the industry's primary methods of preventing microbial infestation without using chemicals or other agents.

However, odors can remain, and our Odor Control Technician (OCT) can make everything smell as it should once again. Other permanent evidence of damage that can appear includes water stains on the upper walls and ceilings. We can test for moisture with our water meters and then proceed accordingly.

Because accidents that can close your business can happen anytime and come from both within and outside your workplace, we recommend that all companies sign up for our Emergency READY Profile Plan regardless of their size. The faster a business can recover from a disaster, its chances of succeeding in the long run, are higher. If you need assistance completing a Plan, we welcome your phone call. We want businesses of all sizes to succeed in our community, including yours.

 SERVPRO of North Durham can help you with water removal and other mitigations services. Keeping your business suitable and safe for children means a lot to us. Call (919) 467-0880

Issues Fire Restoration Addresses in Durham Showrooms

6/26/2022 (Permalink)

Don't let your profits go up in flames from a fire in your Durham business--Call SERVPRO to get your doors re-opened--"Like it never even happened."

SERVPRO Resources Overcome Durham Fire Damage Incidents

Your showroom is vulnerable to all aspects of fire, whether smoke, heat, or flames. Smoke readily soils highly polished surfaces and items. Heat and flames can leave materials charred or consumed. When planning the fire restoration process, you must find ways to reinstate everything in the facility to its preloss condition.

Fire restoration in a Durham showroom is not over simply because charred materials and soot are removed since the utility of such a facility may be diminished. You may need a dedicated team like SERVPRO that works tirelessly and has sufficient equipment to address all categories of problems.

Critical areas to address

  • Indoor air quality
  • Malfunctioning appliances
  • Hazards

The combustion process produces various byproducts, including soot, aerosols, and vapor. Restoration processes such as teardown of the burnt ceiling and wall panels release dust. While most of these materials settle on surfaces, a significant percentage remain suspended in the air, so your premises may not smell right long after the fire. Taking care of the indoor air quality is essential for the well-being of your staff and customer satisfaction. Our SERVPRO technicians use thorough cleaning approaches such as HEPA vacuuming to capture all residues from surfaces. We also run air filtration devices to finalize cleaning, removing particulate matter and gaseous materials from the air.

Appliance malfunction after fire

Your valued items like printers or electronics may be burnt directly by the fire or damaged by soot accumulation around their internal components. Unlike the flames and heat, whose immediate effects, soot gradually affects electronic circuits. Therefore, you might notice intermittent failures before the item ceases functioning. Our SERVPRO technicians take a preventive approach when dealing with electronics after a fire. We clean the exterior, store them in dry areas and then have them professionally inspected before you can start using them. 

Actions that address hazards

  • Placing warning signs 
  • Organizing debris in trash cans or bags
  • Boarding up the property after damage

SERVPRO of North Durham is fully committed to ensuring fire restoration delivers beyond expectations addressing any problem "Like it never even happened." Call us at (919) 467-0880.

Water Removal in Durham

6/26/2022 (Permalink)

From a clogged toilet to a misbehaving dishwasher--SERVPRO cleanups up water damage for our Durham neighbors.

SERVPRO Remediates Water Damage from Your Home in Stages

Storms strike our area, but Durham is not prone to flooding from rainwater from rising creeks. Most of the water issues in our community result from a split washer hose in the utility room or a rusted-out water heater in the garage.

No matter if the need for water removal in Durham comes from a broken toilet or a burst pipe, the result needs to be taken care of immediately. SERVPRO has over twenty years of experience in North Carolina and can remove any volume of water.

With pumps and water extraction wands, we can remove about ninety percent of the water within a day in any home. Our equipment is commercial grade and tested regularly. If there is an issue with the power, we also have an extensive inventory of generators to provide uninterrupted electrical support for as long as we need it.

Now, we use the extraction wands to draw out water from the carpets and wood floors. SERVPRO technicians reduce the power on the wands to prevent damaging the nape of the carpet and surface of the wood. We immediately dispose of any pad under the carpet. They begin to degrade within hours after exposure to flood water and are cheaper to replace than restore. In the case of clean water spillage, we try to salvage the padding.

Finally, our technicians remove water from the air. High humidity is uncomfortable and encourages mold growth. To draw down the humidity, we set up dehumidifiers in the rooms that were affected by the unwanted water. We have various types of dehumidifiers serving different goals:

  • desiccant dehumidifiers-portable and trailered for great water vapor removal
  • LGR-low grain refrigerant depending on ambient temperatures
  • Gel and silicate products for directed absorption 

Contact SERVPRO of North Durham at (919) 467-0880 to help you put everything back the way it was, or as we prefer to say; "Like it never even happened."

Restoration Technicians Restore Flood Damage in Gorman after the Storm

6/26/2022 (Permalink)

Gorman properties receive rapid storm damage mitigation from SERVPRO. We're Faster To Any Size Disaster.

Rely on SERVPRO When a Storm Leaves Your Home Damaged

Recently, mother nature has proven that she can be a little cruel sometimes. Giant storms have been occurring more often to the point where nobody is 100% safe. All of the most devastating types of storms including hurricanes, tornadoes, and thunderstorms bring with them high wind speeds and lots of rain.

Once the bad weather passes, it is a good idea to have the pros inspect your home for any damage. SERVPRO has years of experience with flood damage in Gorman. Sometimes the damage caused by a storm is noticed even inside the house. Other times mother nature's wrath can damage your roof or exterior of your house, and you may not realize it until it has caused extensive damage to the interior of your home.

A common cause of damage in a storm is when the area gets flooded, and water starts to leak into the house. Alternatively, a branch could blow into your house and poke a hole in your wall or roof right in the middle of a torrential downpour of rain. Once an excessive amount of water gets inside your home, the damage must be quickly mitigated before the water causes more problems in the house.

Our Green Fleet can respond swiftly to extract any remaining groundwater and then begin the cleanup and restoration service. Flood water is a category three Black Water alert. Our crew members don PPE personal protective equipment during the initial actions.

Depending on the severity of the damage, extracting the water and stopping the source may not be enough. Our certified technicians use moisture sensors to see how wet the drywall or wood in the area got. If moisture levels are still too high after all of the water has been extracted, the next phase is drying. Our mitigation team uses air movers and dehumidifiers in the area of damage to dry out the wood and carpet before any mold has a chance to grow.

As long as storm damage is assessed by professionals promptly and the water extraction and drying are complete, we can minimize the demolition if needed. Contact us at SERVPRO of North Durham at (919) 467-0880 for 24/7 assistance.

Fire Damage and Soot Cleanup from Electrical Incidents in Durham

5/26/2022 (Permalink)

Sooty residue from an electrical fire in a Durham home gets Cleaned up by SERVPRO.

Light Bulbs, Furnaces, and Wiring Often Are the Culprits Causing Home Fire & Smoke Damage

Common reasons for electrical fires in Durham can include light bulbs, lamps, and light fixtures. Installing a light bulb with a wattage too high for the lamp you are putting it in is a leading cause of electrical fires. Check the minimum recommended wattage on any lamp or fixture, and do not go above the recommended amount. Sometimes, a fire occurs when a paper or cloth is placed over a lampshade; the material heats up and ignites.

A fire in your Durham home from a faulty light fixture or bulb can cause a lot of fire damage fast. Hopefully, it was contained in the room it began in, but even then, you still have smoke and soot, possibly in other areas of the home which need to be cleaned. A SERVPRO crew is always here to help you in an emergency, as we have the necessary equipment and training to help you recover from a fire. 

Not all soot residue is the same. Some kinds are easier to clean than others, and our technicians are trained to clean the four main types – wet, dry, fuel oil, or protein smoke residues. More kinds of materials are restorable in dry smoke conditions than wet. Dry residues carry few aerosols and deposit dry, small particles on surfaces. Dry smoke does not stain surfaces as deeply, either, and the odor is less pungent. Therefore, we need less aggressive cleaning procedures to remove dry smoke residues. 

Wet smoke residues are harder to remove, so restoration is also more difficult. A higher proportion of aerosols like solvents, varnishes, and other liquid components are in wet smoke. Wet smoke also moves slowly, giving it more time to get into crevices and enclosed areas. 

Protein residues and fuel oil soot are likely not present for a fire like this. Protein residues mainly come from kitchen fires, while fuel oil soot happens after a furnace puff-back. The cleanup of spiderweb-like residues on the ceilings and walls needs professional help to limit smearing.

SERVPRO of North Durham is trained in cleaning all kinds of soot and smoke residues. No matter the type of fire you had in your home in Chester, Upland, and Orange Factory, we can clean and restore your home when you call us at (919) 467-0880.

Take Advantage Of Water Damage Restoration Services Available For Your Durham Area Home

5/11/2022 (Permalink)

When leaks escalate, time is of the essence! Contact SERVPRO to assess the emergency water damage situation in your home. We are standing by 24/7.

Trust SERVPRO to Take Care of Your Durham Home When a Water Emergency Arises

Water damage comes in all shapes and sizes, some of which you might not even see until the problem is quite severe. It takes a qualified professional to address these issues in your home correctly, something you should look into, should you experience water intrusion on your Durham property at any time.

It does not take a massive leak to cause severe water damage in your Durham area home. Slow or small leaks can do significant damage, leading to the development of secondary damages, just as quickly as a giant flood that you can see coming. Luckily, we are here to help.

Your local SERVPRO provides you with access to IICRC-industry certified professionals, who specialize in water damage restoration on your property. We offer full-service solutions to common problems homeowners face while using restoration methods designed to tailor to your specific situation, giving you quality results when you need them.

SERVPRO technicians provide cleanup and restoration services 24-hours a day, 7-days a week, including weekends and holidays. When you request help, we respond immediately, regardless of your situation. Big or small, we have the tools, training, and resources to get the job done right the first time. We can also help those taking a proactive approach, protecting your home before events occur.

SERVPRO uses a variety of water extraction equipment, an advanced drying method, along with cleaning and deodorization services that help provide a clean, healthy living environment for you and your family. Our staff helps provide you with a stress-free claims process, ensuring that you obtain the results you deserve and make the most of what could have been a hazardous situation.

We keep you informed throughout the water restoration process, working with you to limit your losses and pay close attention to contents you cherish most. It is crucial for us to meet your needs and build a lasting relationship with our customers. We treat you with the respect and courtesy you deserve while providing you with the essential services needed to return your home to a quality pre-damage condition.

Locally Owned Company with National Resources

Contact SERVPRO of North Durham, today. We can help restore water damage found in your home and help protect against future problems. (919) 467-0880

We Are The Leader In Durham Flood Damage Restoration

5/6/2022 (Permalink)

Don’t delay dealing with the excess water in your flooded home. Contact team SERVPRO to assess and start the water removal and drying processes.

Why Durham Residents prefer Professional Restoration Services to Deal with Flood Damage

Removing excessive quantities of water from your property is a task that can take several days or weeks. There are many factors to consider during the restoration procedure that can have a seismic influence on the eventual cost of your claim. These factors can include the accurate assessment of water migration, as well as secondary damages like rot or mold growth.

Most homeowners use professional services to deal with a flood damage situation in Durham because of the benefits of doing so outweigh the cons. Making a full recovery can help to give a homeowner peace of mind as well as preventing harm, causing elements further down the line. SERVPRO flood removal services are here to protect your home by removing water as well as conducting thorough drying procedures to reduce secondary harm.

While pumping standing water out of a property is achievable within a few hours, the drying process tends to take longer. Residual moisture can become absorbed by upholstery or seep into cracks and cavities in the home. Often, this residual moisture is the culprit for mold growth, unpleasant odors, or discoloration of paintwork. SERVPRO act comprehensively during the first service to ensure problems are kept to a minimum after flood damage.

Our chief weapon against residual moisture is truck-mounted extraction units. These devices can pull moisture from carpets, rugs, and upholstery by combining heating and vacuum elements. We can attach wands of different weights to guarantee consistently high efficiency. Properties with high ceilings may need a smaller drying zone. SERVPRO can attach hoses to rapid air movers inside a drying tent for concentrated evaporation. A thorough assessment of your home can be conducted before beginning work.

Vast amounts of water can be stressful as well as inconvenient. While drying times last, we do our utmost to ensure you can get on with your everyday lives. Contact SERVPRO of North Durham at (919) 467-0880.

Extraction During Commercial Water Removal in Durham

4/30/2022 (Permalink)

Remediating water damage at your office location does not need to slow down business when you call in team SERVPRO. Call our technicians 24/7.

SERVPRO Helps with Water Damage in Durham

In many cities, office complexes have multiple floors meaning that your office could have tenants above it or beneath it. One major issue with multi-level units is that multiple floors could get affected if a pipe breaks somewhere in the building. For example, if your business office is underneath the level where there was a water leak, H2O could flow from your office's ceiling to the floors.

When conducting commercial water removal in Durham, our SERVPRO technicians can begin the restoration process by finding all affected areas and wet materials. Since water will follow gravity, there is a good chance it has accumulated on your office floors. If your floors got wet from a fresh water source, we could commence by extracting moisture. We can use a portable or truck-mounted extractor to pull out all of the water from your flooring materials while it is still a liquid. We can then use a combination of air movers and dehumidifiers to get rid of the rest of the H2O from your carpets, subfloor, walls, and the air. 

We can help your business with the following when you have a water leak:

  • Water Extraction Services
  • Water Cleanup
  • Water Damage Debris Removal
  • Restorative Carpet Cleaning

After everything in your office returns to normal moisture levels through drying, we can begin the final cleaning phase. Once they are dry, our SERVPRO IICRC-certified technicians can use methods like hot water extraction to clean your soiled carpets. We first vacuum the area, and then we mix a proper solution depending on your type of carpet. Next, we can use v-strokes and a rinse cycle as a part of the process. 

If your office ever gets flooded by a unit above it, call SERVPRO of North Durham at (919) 467-0880.

Water and Electricity Safety After Flood Damage in Your Durham Home

4/11/2022 (Permalink)

Dealing with flooding in your home can certainly be overwhelming. Contact SERVPRO for the expertise and equipment to tackle the remediation task.

SERVPRO Works Safely in Storm Affected Properties

We usually think about floods regarding tropical storms or being near big rivers and surges. However, you may not necessarily be safe in Durham. Floods are the most common natural disaster in the United States, and they can occur in several different ways, including heavy rains. When floodwaters enter your home, they have the potential to do a great deal of damage to your belongings and structure.

Flood damage in your Durham home needs to be taken care of as soon as possible by professional remediation specialists. Contacting us at SERVPRO is the smart thing to do, as we can arrive quickly at your home with the right equipment and the knowledge needed to do the job thoroughly and correctly.

Various hazards can present themselves in a flood damage emergency, which includes electrical ones. Water conducts electricity, so mixing the two can be disastrous. Electrical hazards can potentially be anywhere on the job site, as floods can cause water to enter the wiring system.

 The first thing SERVPRO staff checks is the power distribution box. We turn off all circuit breakers. If only part of your home is affected, we turn the circuits off for the areas which are damaged. If water is inside wall cavities or electrical outlets, this step is especially important. We may even need to have a licensed electrician to do an inspection.

Sometimes we may need to turn off the power source where it enters your home. The power can be turned off at a meter found outside. Turning off the source of power at a meter could require assistance from the local power provider or utility company. We use a generator if the electrical system is considered unsafe at this point and no other form of power is available.

In a wet environment, using electrical equipment to clean up the mess requires using Ground Fault Circuit Interrupters. We always ensure the ground plugs are unbroken and cords have no cuts, frays, or nicks.

SERVPRO of North Durham wants to ensure that our staff and your family are safe during the remediation process, which is why we follow these safety precautions when it comes to electricity and water. If you reside in the areas of Bahama, Orange Factory, or Gorman and experience a flood emergency, you can rest assured in knowing this when you call us at (919) 467-0880 for help.

Useful Information About Fire Damage For Durham Residents

4/1/2022 (Permalink)

Regardless of the room affected, dealing with fire damage can be difficult. Team SERVPRO can help with great technicians and the right equipment.

By Relying on SERVPRO Your Durham Property Gets the Best Cleanup and Restoration Possible

If your property suffers a fire damage incident, you need to act fast to mitigate the damage and return it to its preloss state. At this time, quick inspection is necessary to know what you need to repair and what is salvageable. If you work with professionals in Durham, then there are high chances of having a quick recovery.

Timing is crucial when dealing with a fire damage incident in your Durham property. When the cleanup starts immediately, you stand a better chance of avoiding permanent damage and salvaging most of the items. It explains why most restoration companies like SERVPRO work 24 hours a day and readily respond if you give them a call. Remember these are emergencies which you should not take for granted.

One of the first things that our technicians do when you call them is to perform a fire testing and assessment. We conduct this process in every room as we check item by item to assess their degree of damage. The breadth of this inspection is dependent upon the degree (no pun intended) of the damage. At this point, we identify the fire type and select the most suitable cleaning method. It is the stage where we determine what should be replaced and what is salvageable as we do a complete inventory that covers all your contents.  We do stress that you as the customer, and your insurance adjuster if applicable, make the final decision on tossing materials and possessions.

The next step that our SERVPRO team performs is fire mitigation. It involves protecting the unaffected locations and where necessary treating any metallic materials in the site so that they do not suffer permanent damage as a result of acidic soot. Additionally, we remove any charred contents from the area and perform HVAC cleaning. We also determine whether there is a need to pack out some of your items to prevent possible damage and for off-site cleaning.

To eliminate the odors that are common after a fire, our SERVPRO technicians neutralize them through deodorization. Apparently, not all the smells come from the same source, and that means we have to identify the causes and remove them where possible. We usually use thermal foggers or Ultra Low Volume Foggers when dispensing the deodorizing agents into the target locations. For mechanical methods of changing the structural components of odors we can also use hydroxyl and ozone generators.

SERVPRO of North Durham responds to storm, mold, fire and water damage disasters irrespective of their size. Call us at (919) 467-0880 at any time of the day and be served by a trusted industry leader.

Expectations During Water Damage Restoration in a Durham Home

3/27/2022 (Permalink)

When your dishwasher leaks water in your kitchen, the situation needs to be handled right away. Contact SERVPRO 24/7 to quickly assess and remediate.

SERVPRO Provide Water Repair Services in Durham Homes That Are Thorough and Effective

After a water damage event in your Durham home, such as a burst pipe, or leaking dishwasher, it is important to respond quickly and begin the restoration to prevent further damage. Contacting a professional for water damage repairs can guarantee a better outcome since these professionals use the right tools and advanced methods to remedy any water damage issues.

Your best bet is to find a water damage restoration company in Durham that is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), such as SERVPRO. Our technicians follow industry best practices and use the latest technology and techniques to restore your property to its preloss condition.

Restoration equipment can be classified into:

  • Detection devices
  • Extraction equipment
  • Drying equipment

Water and moisture evacuation

When SERVPRO professionals come to your home, they make a detailed assessment of the damage. Equipment such as moisture detectors and hygrometers establish the presence of moisture and help us understand how much repair work should be done. We can also check the porousness of the materials in the affected area to determine the level of water absorption.

Our technicians use several ways to remove water from your property. We can use high-powered pumps and vacuums, which are great at quickly hauling out all surface water from your home. Other methods are also useful.

Different methods used to remove water include:

  • Mopping
  • Vacuum extraction
  • Draining

After removing the standing water, some materials may be wet to the touch and, if left that way, can suffer further damage such as staining, warping, and growing mold. We take steps to dry the entire property, such as setting up dehumidifiers and air movers within the affected areas. Air movers enhance water evaporation from wet materials into the air, where it can be collected and removed using dehumidifiers.

SERVPRO of North Durham has significant knowledge to deal with water damage effects. Call us at (919) 467-0880. We're Faster To Any Size Disaster.

Restoration of Your Home After Flood Damage Overtakes Durham

3/11/2022 (Permalink)

When your home is affected by flooding, time is of the essence. Contact SERVPRO for water removal and storm damage remediation efforts. Call us 24/7.

Your Home After A Flood

Flooding from natural sources can impose hardships on homeowners no matter where it happens. Durham residents might see problems when Falls Lake overflows, or from hurricane-related storms. Flooding can occur in an instant and then take months for property owners to repair and restore.

When weather plays a heavy hand and floods areas of Durham, flood damage affects more than the family home. Life seems to focus on restoring the damaged home instead of normal living activities. Work can also suffer tremendously while adults attempt to compensate for the time now spent on replacing children's belongings, reassuring them that everything can go back to how they remember, and a multitude of other activities that sap energy but suddenly become extremely important.

Our technicians understand how difficult everything seems to become after a disaster. We help families affected by flooding and other disasters every day. SERVPRO employees receive training that helps them earn certificates from the IICRC.

The studying and coursework behind these certificates include:

  •   Microorganisms and how they live and function.
  •   How materials inside a home become damaged in different situations and the best ways to counteract that damage via restoration and repair techniques or closely matched replacement materials.
  •   The best methods for working in various situations so that we always remain out of the way while continuing the restoration processes required.

The process involved in making your home “Like it never even happened” after a flood can entail a broad range of activities. Each one is important and performing it helps your home come closer toward total restoration. Drying out, thorough cleaning, removal of earthy debris and garbage, elimination of viable microbes, and disposal of items destroyed by flood waters either through contamination or contact with the water can take time to accomplish. Because SERVPRO employees work as a team, we reduce the amount of time it takes from the time we arrive to when we complete the final details of the restoration work on your family's home.

Regardless of the severity of flood damage affecting your neighborhood, SERVPRO of North Durham has the tools, equipment, skills, and experience to restore your family's residence quickly and professionally. Contact us at (919) 467-0880 any hour of the day or night so we can begin assessing the damage and rectifying the situation.

Water Removal Services after Flooding or Fire are Crucial to the Restoration of Your Durham Home

3/5/2022 (Permalink)

Water damage goes hand in hand with fire damage many times. Contact SERVPRO to assess the entire situation and remediate the damage quickly.

SERVPRO Reduces Water Losses with Fast Extraction and Restoration

After a home takes on water of any kind, drastic changes begin to take place. Homeowners in Durham can protect their homes from the damage these changes cause by having qualified professionals carry out the necessary services. One small crisis can bring about a multitude of problems.

Durham property owners often rely on professional water removal services to dry their homes out when saturation is an issue. Unwanted water can come from interior or exterior flooding or firefighting efforts. Large amounts of water on floors or heavily saturated walls and attics need to be removed and extracted until achievement of complete dryness in your home occurs.

SERVPRO uses the latest in technology not only to remove the water in your home but also to find hidden areas with water and moisture. Elevated humidity can also create problems, and we have solutions for that kind of situation, as well. Hygrometers and moisture detectors help us locate areas where water seeped into, even when it feels dry to the touch.

Determined by the location and the material affected, we might use only hand-held and highly portable extraction units, heating pads for floors, air blowers, or full-size pumps mounted on large trucks. Combining any of these, along with air scrubbers, dehumidifiers, and desiccant machines, our technicians steadily, but quickly, dry your home's interior. Other restorative work cannot begin while conditions remain damp.

Whenever flooding includes contaminated water, we ensure that not only do we eliminate all the water but that we also remove any pathogens or chemical residues. We put our skills to work so we leave each home or business “Like it never even happened.” Failing to remove all the water can set your property up for future problems with mold, deterioration, and destruction of materials, foul odors, insect and other pest problems.

The skilled professionals at SERVPRO of North Durham want to help you protect your home. Water removal services help prevent other problems from developing inside your residence. Because water damages from the first second it touches your home, contacting us at our local number, (919) 467-0880, can reduce total restoration costs while mitigating loss.

Flood Damage Restoration in Durham Happens Fast with SERVPRO

2/27/2022 (Permalink)

When flood damage affects your property, the situation can seem overwhelming. Contact SERVPRO for water removal and effective remediation services.

The SERVPRO Approach of Mitigating Flood Damage to Durham Properties

Mitigating flood damage to your Durham home involves much more than simply removing the floodwater. Professionals like SERVPRO can minimize the aftermath of a flood incident by taking prompt action and having an efficient restoration plan. 

SERVPRO techs use industry-leading tools and techniques to get the flood damage to your Durham home under control in the shortest possible time. Once the techs establish a drying zone, they categorize the water damage into one of the following four classes:

  • Class 1: If the water intrusion in wet, porous material represents less than ~5% of the combined floor, wall, and ceiling surface area. 
  • Class 2: If the water intrusion represents the total combined surface area between ~5% to 40%. 
  • Class 3: Wet porous material represents more than 40% of the combined surface area. 
  • Class 4: If deeply held bound water is present and a significant amount of water absorption has occurred into low evaporation materials (multilayer wallboard, multilayer subfloors, and other complex built-up assemblies)

Restoration strategy is consequently formulated depending on the class of water involved. 

Types of water damage that SERVPRO techs encounter in Durham homes after a storm

SERVPRO techs encounter the following two types of water damage after a flooding incident at your Durham property:

  • Primary damage: Results when materials come into direct contact with water. Delamination of carpets, swelling, and buckling of hardwood floors are examples of primary damage. 
  • Secondary damage: Results when materials are exposed indirectly to water. Secondary damage occurs when moisture evaporates into the air more quickly than moisture is being dehumidified from the air. Water absorption by hygroscopic materials and mold growth are examples of secondary damage. 

Call SERVPRO of North Durham at (919) 467-0880 to discuss your restoration needs with one of our experts.

Who Provides Commercial Water Damage Repairs in Durham?

2/9/2022 (Permalink)

SERVPRIO has certified water restoration technicians who can minimize the impact of water damage.

SERVPRO Water Restoration Services Assist Businesses in Durham with Water Damage

All commercial establishments in Durham are vulnerable to water damage at some point or another. Regardless of how closely you monitor pipes and appliances, accidents occur that allow water to seep into your flooring, furniture, and inventory. Handling water damage can be time-consuming, and your efforts may be in vain if you don’t have the right equipment and expertise. To minimize your exposure and loss due to a water incident, rely on a team of experts to restore your business.

In Durham, leave water damage repairs in our capable hands. Our SERVPRO staff is set up to receive calls around the clock and to initiate repairs related to water damage as soon as possible. At this juncture, we must minimize the time your property is exposed to the elements to prevent structural damage and downtime in your commercial operations. Having the right staff and equipment to handle different aspects of water extraction, drying, and disinfecting can help keep your business functioning quickly and efficiently despite the incident.

Even though handling water damage restoration requires assistance from certified water restoration technicians from SERVPRO, there are some actions you can take to protect your business ahead of time. For example:

  • Fixing leaking pipes. 
  • Even if the leak appears to be a tiny insignificant drop, its power over time grows and can cause significant damage to floors, cabinets, and personal property.
  • Water and ceiling leaks pose an ongoing threat and are often visible upon close inspection.
  • In commercial buildings, sprinkler systems can also leak silently, so make sure to check those routinely as well.

SERVPRO of North Durham is your team for water damage restoration. Call us at (919) 467-0880 and allow us into your business so we can leave it “Like it never even happened.”

Tips to Avoid Mold Damage in Homes in Gorman

2/2/2022 (Permalink)

Mold quickly multiplies. SERVPRO can locate the moisture source and remediate your mold damage.

Call a Mold Remediation Team in Gorman if You Suspect Mold

Mold can grow for a while in a Gorman home before its homeowner notices it. Once it becomes visible, the best course of action is to call a professional restoration team. Even before you see mold on your walls, you might encounter discoloration in ceiling tiles or a musty odor when you enter the area. It is better to be proactive and call the experts instead of waiting for a full-blown mold infestation.

In Gorman, a mold damage assessment is possible thanks to SERVPRO and our certified team of experts. We train with leaders in the water restoration industry to learn the latest techniques and advances in mold damage restoration. Despite do-it-yourself solutions you may find on the internet, it is best to invite us into your home and let us determine if mold is present, what type of mold it is, and the best course of action to remove it.

Mold can have adverse health effects for you and your family, which is why you want to avoid its growth as much as possible. At its most basic level, try to limit excess humidity from dripping appliances and pipes and be vigilant of any leaking windows or ceilings. Should you find mold growing, there are some steps you can take to control it:

  • Avoid cross-contamination by staying outside of affected areas
  • Limit air circulation by turning off ventilation and fans
  • Call an expert team like SERVPRO to get it under control
  • Do not touch the mold or apply homemade cleaning solutions to it; let our IICRC trained experts handle it

SERVPRO of North Durham is available by calling (919) 467-0880 whenever you need us. Our techs strive to provide the best services and leave your home “Like it never even happened.”

Does SERVPRO Provide Water Removal Services in Durham?

1/26/2022 (Permalink)

Did a pipe burst in your home? SERVPRO is quipped and trained to provide fast water extraction.

Expert Water Restoration Technicians Help Durham Homes Recover from Water Damage

There is not a good time for a water leak to spring and allow water to spread throughout your home in Durham. Water can spread quickly under flooring, weaken drywall and soak upholstery. The longer water is left alone, the more severe the damage, so fast acting is your first line of defense when a ceiling leaks or a pipe burst.

In Durham, water removal services are available as soon as you contact our expert SERVPRO team. Before materials become compromised or, even worse, mold starts to grow and spread, call our staff. Upon arrival, we thoroughly assess the area closest to the leak and the rest of the home. Water damage travels fast and finding water deposits is critical in water extraction and remediation. To initiate our assessment, we focus on:

  • Finding the water source and making sure it is under control.
  • Identifying and correcting safety issues such as structural weaknesses and electric hazards. We coordinate with other contractors essential to creating a safe environment as needed.
  • Following the path the water took to find its hiding places.

With real-time information at hand, our team develops a plan specific to your needs with the goal of mitigating your loss. We also bring our industrial-grade equipment to kick-off the water extraction process and restore optimal humidity levels in your home. Our team is also ready to recommend specialty drying solutions for electronics, documents and photos, and other valuable items when needed.

SERVPRO of North Durham is ready to help as soon as you call us at (919) 467-0880. Our staff is eager to return your life to normal and to leave your house “Like it never even happened.”

Protecting Present Day and Historic Durham Properties from Fire Damage

1/12/2022 (Permalink)

SERVPRO provides excellent fire damage cleanup and restoration for Durham and many of its landmarks like Duke University

Many Large Structures and Properties in Durham Require a Fast Fire Recovery Response

North Carolina has a proud and detailed history going back for hundreds of years, and Durham has been a considerable part of that. While the municipality was not incorporated until 1869, the area's settlements and inhabitants go back much farther. Many historic properties exist within the city borders and in the metropolitan area. These old structures require the protection of city officials, the historical society, and even professional fire restoration companies like our SERVPRO team. Fast response to emergencies can keep these attractions open and available for tourists, residents, and students in Durham.

Duke University Campus in Durham

While it has not always been named Duke, the school was established more than 180 years ago in 1838. According to the records from the fall semester of 2019, the college was an educational home to nearly 16,000 students between its undergraduate and postgraduate programs. Those who spend years under the Blue Devil banner also contribute to Durham's growth and evolution, its shopping centers, and its restaurants. This is especially true with areas like the Shops at Erwin Mill and the University Shopping Center on 70.

There are multiple attractions of the University and its campus that can appeal to those who do not attend the institution. For example, the famous basketball venue, Cameron Indoor Stadium, hosts the ACC Duke Blue Devil team through many sold-out matchups. This building is a Basketball Museum and Athletics Halls of Fame for those looking to learn a little about the decorated history of Duke athletics and their time with the conference.

Historic Districts of Durham

In total, there are 19 protected historic districts and areas throughout Durham. Each of these has several structures that have been included in the National Register of Historic Places. Each of these individual districts and portions of streets within the city has its own story to tell. However, some of the most popular and visited of these revered areas of the municipality include:

  • American Tobacco Historic District
  • Burch Avenue Historic District
  • Downtown Durham Historic District
  • Morehead Hill Historic District
  • West Durham Historic District

Durham Cultural Centers and Museums

When you consider how the city was born shortly after the American Civil War, it makes sense that North Carolina and the Durham area became a battleground between the Union and the Confederates. To chronicle the site's history and the continued development and evolution of art and entertainment, the city has multiple cultural centers and museums for visitors to see. Each of these structures has numerous exhibits detailing Durham's growth and the accomplishments of some of its talented sons and daughters.

  • Museum of Life and Science – This entire facility is designed to inspire a love and fascination with science and biology that public schools do not have the time or resources to help instill in youth. There are many exhibits ranging from the farmyard and the hideaway woods to areas devoted to space travel, dinosaurs, and harnessing wind power.
  • Museum of Durham History – This is one of the most comprehensive museums for learning about Durham's glorious and sometimes violent history. Exhibits are timely and thoughtful, such as the long-running 150 faces of Durham, which celebrated the 150th anniversary of the city, or the show celebrating the 19th amendment and the suffrage movement at the centennial year of its passing in 1920.

Attractive Retail Experiences for the City

As the fourth largest municipality in North Carolina, and part of the Research Triangle, it is not surprising that so many retail locations exist to attract travelers to the area. While there are multiple smaller establishments like the Durham Farmers Market that have been in action since the late 1990s, offering the best of the area's abundance of fresh fruits, vegetables, and crops, the primary revenue from retail comes from the larger shopping centers in and around the city. The Streets at Southpoint are an excellent example of this, as there are more than 150 stores and services in this area off of Fayetteville Road. After more than two years of construction, the site quickly became a premier shopping destination for Durham. The building features a 70 ft. glass wall separating indoor and outdoor portions, as well as multiple anchor stores.

What Must Happen First When Dealing with Fire Damage in Durham?

The first steps that get taken after a fire gets extinguished in your Durham home are the most important, as these dictate the continued damage to the property. If you can mitigate these damages, the overall costs and time restoration can be minimized. With our relationship with so many insurance providers in the area, our SERVPRO team is often notified of the need for cleaning fire damage in Durham homes before extinguishment is even completed. The faster that we can reach a property once it has been cleared for our technicians to enter prevents unnecessary ruining of your personal belongings and more considerable structural combustion and destruction.

Emergency services combine the expertise of our Fire & Smoke Restoration Technicians (FSRT) and our cleaning technicians accredited from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC.) Air quality control and fire debris removal are among the primary first steps that must occur to make the residence safe for restoration to begin, even if it is not safe for the occupants of the house to return.

Content management is another critical aspect of early mitigation for fire-damaged Durham homes and properties. While much of the cleaning and recovery can happen through on-site cleaning or relocation to safe areas of the structure, some items and belongings can benefit from pack-out to our SERVPRO facility nearby for more concentrated cleaning, deodorization, and secure storage.

Fire disasters do not have to become total losses. Our SERVPRO of North Durham can help get you back home as quickly as possible when you call (919) 467-0880.

What Can I Do to Prevent Water Damage in My Laundry Room?

1/5/2022 (Permalink)

SERVPRO provides moisture control during water damage mitigation in Durham to protect contents and electronic devices

Restoration Pros Offer Effective Water Cleanup Services for Durham Homes

Washing machine failures are notorious for leaving homeowners with sudden large amounts of water to clean. A Durham homeowner might think the worst is over once the water is mopped up, but moisture seeping into walls and floors can lead to structural damage and microbial growth beneath surfaces.

If your property requires water cleanup in Durham after a major appliance failure, SERVPRO professionals can return your property to a pre-damage condition. Restoration technicians use sophisticated, cutting-edge technologies in tandem with tried-and-true cleanup methods to mitigate moisture damage and dry homes more effectively.

What Steps Can I Take to Prevent Washing Machine Water Damage?

  • Leave some clearance between your unit and the wall. At least four inches of space is sufficient for preventing kinks in the supply and drain hoses.
  • Replace hoses regularly. Supply line hoses require replacement every five years. Even a hose that looks fine on the outside can have a deteriorating interior.
  • Avoid overloading your unit. Whether you put in too many clothes or too much detergent, overwhelming your machine is a fast way to create water damage in your laundry room.
  • Use a water leak detector. This sensor can prevent flooding by automatically shutting off the water supply to your washing machine when a leak has been detected.

How Does SERVPRO’s Moisture Extraction Process Work and Why Does it Matter?

Before extraction can begin in earnest, SERVPRO professionals detect moisture with a variety of sensors and moisture meters, including infrared cameras, to assess the extent of the damage and formulate a plan for structural drying.

Extraction is performed several times over to reduce the time it takes for a structure to dry. Without moisture extraction with portable units, mops, and other tools, drying can take hours to several days longer, which can create secondary water damages in your home

SERVPRO of North Durham ensures that disaster-struck homes look “Like it never even happened.” Call (919) 467-0880 at any time of the day or night to begin the mitigation process.

What Actions Ensure Effective Flood Damage Removal From Durham Homes?

12/27/2021 (Permalink)

SERVPRO follows EPA guidelines for same flood damage mitigation and safety in the Greater Durham area

SERVPRO Provides State-Of-The-Art Resources Enhancing Flood Restoration in Durham

After your Durham home floods, you might not be sure what to do next. However, it is easier to decide if you know the procedures that help manage flood damage. Another viable alternative is to involve a professional restoration team immediately after realizing your property has flooded.

Flood damage removal from Durham homes takes several processes, most of which must be performed concurrently for maximum effectiveness. Therefore, the help from SERVPRO, which avails both sophisticated equipment and trained work crews, is crucial in resolving the problems sparked by flooding.

The common processes you have to address:

  • Cleaning to remove water and soils
  • Chemical control of contaminants like biohazards
  • Deconstructing and rebuilding the structure
  • Moisture management

Floodwater is laced with hazardous materials like herbicides, fuel oils, and biohazards. One way to address these materials is through chemical action. For instance, our SERVPRO technicians spray a broad spectrum, EPA-registered disinfectant directly into the flooded areas of your property before starting other restoration processes to control the hazardous materials.

Removing any standing water and soils such as silt swept in by floodwater is necessary to regain access to the property and halt the deterioration of various structural materials and contents. Removing such soils requires appropriate equipment. For instance, using mops and buckets to remove standing water is a tedious process. Our SERVPRO technicians use pumps to quicken and simplify the removal process.

Various pump types help with different flood removal situations:

  • Submersible pumps for pools deeper than 2 inches
  • Self-priming trash pumps for solid-filled water
  • High-pressure pumps for high head areas such as basements

Moisture management is also a crucial aspect of flood removal since it helps manage odors and limit microbial growth. Moisture management requires processes like opening structural cavities such as walls and floors and using efficient equipment such as dehumidifiers and air movers.

SERVPRO of North Durham is well prepared to respond to any level of flood damage affecting your home. Call us at (919) 467-0880 for timely assistance. We're Faster To Any Size Disaster.

Special Care Need To Restore Fire Damage To Durham Brew Pub

12/17/2021 (Permalink)

Our fire damage experts can have your property back to its original state, “Like it never even happened.”

SERVPRO Has The Proper Fire Damage Equipment and Technology To Restore Your Durham Property 

Some Durham businesses recover quickly from fire and restock and move on after a quick cleaning. Other enterprises find fire recovery more complicated, particularly if they combine retail or serving spaces with a production area dedicated to signature products. Your restoration company must understand your priorities and needs as the cleanup commences.

Breweries with restaurants are popular destinations for those looking for one-of-a-kind eats and drinks. A wood-burning oven sparked a kitchen blaze, and fire damage spread throughout your Durham brew pub. We know we need to work closely with you to restore all areas of your business as they are so interrelated.

When you run a business that both makes and sells a unique product, your restoration plan and timetable may be different from competitors that are simply pass-through businesses. SERVPRO can respond to a broad range of restoration concerns simultaneously, with technicians who have training in industry best practices for fire and smoke damage and water damage, which is frequently a challenge at a fire scene.

Fire Damage Restoration Process

The SERVPRO project manager assigned to your crisis discusses your options honestly and keeps your insurance company apprised. Any water damage is abated first, as the clock starts ticking on secondary issues like microbial growth, which could be devastating for your beer and ale production. Other crew members begin work cleaning soot and chemical extinguisher residue, systematically working their way through the kitchen, dining area, and brewery.

Safety concerns about food and drink stored within the premises merit discussion with experienced SERVPRO supervisors. Heat and smoky debris can compromise the contents of even sealed and refrigerated containers, including cans, bottles, kegs, and tanks of your artisanal brews. Any food stored in areas where fire fighting occurred is likely tainted with the effluents from chemical extinguishers or water.

With all its equipment, your brewery requires evaluation after the fire to ensure that smoke, soot, heat, or water did no permanent damage. SERVPRO collaborates with other contractors with specialized knowledge and helps you answer questions and meet the requirements of local licensing bodies so you can get back to brewing once we remediate the fire damage.

Where Can Durham Homeowners Seek Help After Flood Damage?

12/9/2021 (Permalink)

You need expert assistance for any level of flood damage in your home. Call SERVPRO today for help.

SERVPRO’s Team of Experts in Durham Can Handle the Flood Damage in Affected Properties.

Flood water seeping into your property after a storm can cause health effects and affect its structural integrity. Fortunately, if you contact a certified restorer like SERVPRO, we can get your Durham property to its pre-damage condition. With our decades of experience and innovative equipment, we can handle flood damage regardless of its severity.

What Happens When Flooding Occurs on My Property?

There is not a whole lot anyone can do to prevent flood damage from an act of nature. The storm flood damage in your Durham residence can affect different structures and contents. Some things that can happen after a flooding incident include:

  • Drywall can sag and disintegrate
  • If water sits in the property for an extended period, wood surfaces swell, warp, and rot.
  • Contamination and delamination of water-soaked carpet
  • Water can short out electrical systems, causing shock and fire hazards as well as damage to electronics.

How Does One Identify Mold Damage?

Mold growth occurs both indoors and outdoors. It grows in damp areas like the bathroom or basement:

  • It can be green, brown, purple, or black.
  • It has an earthy, musty smell, which indicates its presence even if it is not visible.
  • The affected area can be slippery.

Mold can cause health effects.

How do Technicians Remove Contaminated Flood Water?

Floodwater, often referred to as black or category three water, may contain many contaminants. This is the reason why it is vital to hire professional restorers to handle the cleanup process. Restring your home as quickly as possible is also vital to reduce the overall damage. Our restorers have access to various high-tech equipment that helps us to restore flooded homes. We can use self-priming trash pumps to pump out the water. Our team can also clean and decontaminate your home to eliminate potential chemical, environmental or biological contaminants the floodwater brought.

Our SERVPRO team can also dry and dehumidify your home to ensure no moisture remains. Airflow is an essential tool for drying. We ensure that air movers provide a continuous flow of air across all damp surfaces. It can be challenging to get your property back to its preloss state after flood damage. However, with the help of our professional restoration team, we can restore your house within a brief period.

If flooding occurs on your property, you need to act fast to minimize the cost of repairing the destruction. Contact SERVPRO of North Durham at (919) 467-0880 for help. We’re Faster to Any Size Disaster!

What Areas of a Durham Property are Most Susceptible to Flood Damage?

11/22/2021 (Permalink)

Storm flooding can quickly cause water damage. Contact SERVPRO for water removal and remediation services.

SERVPRO Techs Have Training and Experience Handling All Types of Storm Damage in Durham Homes

The Durham area experiences heavy rains, hurricanes, and tropical storms throughout the year. All of these weather events can cause various types of storm damage that affect local properties and contents. 

There are various ways that flood damage can affect a Durham home. SERVPRO technicians have extensive training and certification to handle the restoration services required by this type of home damage. The lowest levels of a structure, either a crawlspace or a basement, tend to bear the brunch of floodwater when it enters a house. SERVPRO technicians have the training to handle these issues, including early actions such as: 

  • Inspection of the property to identify target areas for restoration 
  • Tarping roofs, blocking windows, and other temporary repairs to inhibit water from entering the property
  • Removal of home contents during the mitigation as needed

High winds that accompany these storms can damage shingles and roofing components, the result being water enters the attic. This situation often continues until the homeowner notices a wet spot on the ceiling or water actively dripping into the room. When this type of damage happens, SERVPRO technicians can quickly extract the water and use their specialized vacuums to collect the fiberglass insulation for cleaning and sanitizing for reuse if possible. In cases where the water has been entering the structure for a period, the inspection conducted by SERVPRO techs includes looking for signs of a mold infestation. When working on basements or crawl spaces, the techs can recommend to homeowners actions such as waterproofing or encapsulation to halt the damage from the continued entrance of water. 

SERVPRO of North Durham at (919) 467-0880 restores Durham properties that have any amount of flood damage. The techs arrive quickly and clean up the water, so it is "Like it never even happened."

What Areas Most Need Repair After Durham Water Damage?

11/8/2021 (Permalink)

SERVPRO of North Durham knows what crevises to tackle for water mitigation. Give them a call today.

Our professionals mitigate loss and offer effective repair services for damages to Durham homes 

Water damages can happen in several ways, making it vital for professionals like ours to have a firm understanding of varied cleaning and restoration methods. In addition, we can help in areas like demolition, repair, and reconstruction to be a one-stop-shop for restoration and recovery.

Mitigating the Damages to Durham Properties

One of the most effective methods of mitigation and protection after disasters is water damage repair in Durham homes. Our experienced team of professionals provides a general contractor license to help with areas beyond traditional water restoration solutions. This can include controlled demolition when structural elements become weakened by water exposure.

Build-Back and Repair Needs

There are several areas where our license can be beneficial to returning a property to preloss condition. Water damages can be destructive and require several types of reconstruction services like:

  • Reinstalling the Floors – Flooring is often heavily damaged by pooling water and absorption, so our experienced professionals must use our contractor license to reinstall portions of the floor removed during demolition.
  • Repairing the Plumbing – Because the plumbing system is responsible for so many water damage emergencies in a home, the repair of this system is vital to restoring this service and preventing further damage. 
  • Reconstructing Assemblies – Putting the pieces of your home back together after demolition means reinstalling surface materials like drywall and ceiling materials.

It is beneficial to have experienced restoration professionals respond quickly to damage in your home, but even more so when these same experts provide needed water damage repairs. Our SERVPRO of North Durham team has a general contractor license to provide a wealth of construction services where necessary after water damages. Give us a call today at (919) 467-0880. 

Experienced Professionals Care for Various Fire-Damaged Materials in Gorman Homes

11/2/2021 (Permalink)

Let SERVPRO of North Durham help with your many fire-damaged materials after a fire.

The type of material affected requires different cleaning practices in fire-damaged Gorman properties. 

SERVPRO professionals understand the magnitude of post-fire loss effects in homes and businesses. Migrating particles and smoke damage can ruin installed materials without swift action and mitigation solutions provided by our fast-responding technicians. 

Cleaning Carpeted Floors 

Fire damage restoration for Gorman homes means addressing how the fire has impacted installed building materials in your house. Carpets are a common staple and one that soot particles and smoke damage can readily affect. Cleaning these flooring elements is possible with one of several potential options, including:

  • Conditioning
  • Hot Water Extraction
  • Deluxe Bonnet Cleaning

Cleaning Wood Surfaces and Fixtures

Wood can be a wild variable in fire restoration, primarily because of different types and applications. Soot and smoke damage on these materials requires us to work quickly to prevent the destruction of these exposed elements when acidic soot compositions etch the finish or varnish of finished wood surfaces. Wood créme cleaners are non-abrasive products that do not overwhelm damaged wood with moisture threats. 

Cleaning Tile Floors and Backsplashes

Tiles can exist in several areas of your house but are traditionally installed as kitchen or bathroom flooring, as well as accents to the walls of these rooms in a backsplash fashion. When fire damages exist, soot can cover the tile face and get into the grouted joints of the tile. Cleaning includes strong alkaline cleaners for the tile faces and solutions like muriatic acid for cleaning grout. 

With so many building materials and contents present in every fire-damaged home that our SERVPRO of North Durham assists, we must come prepared for various restoration approaches. Our experienced restoration professionals have effective mitigation and cleaning methods to return homes to preloss condition fast. Give us a call today at (919) 467-0880.

What Makes SERVPRO a Strong Choice for Mold Remediation in Durham Homes?

10/28/2021 (Permalink)

It is imperative to handle mold appropriatly at the first sign. Call SERVPRO of North Durham

Overcoming mold in Durham properties should be fast and efficient. 

Considering the damage that mold colonies can do to homes and businesses, there is no room for delay in beginning effective remediation. Our experienced team of remediators has the experience, equipment, and knowledge to identify mold threats and begin removing active colonies. 

We're Faster To Any Size Disaster

While there might be several mold removal companies in Durham, not all of them are made from the same foundation of experience and customer service. SERVPRO of North Durham has become a trusted name in mold removal and remediation solutions, and much of this has to do with our fast response to emergencies. With a Green Fleet of service vehicles ready to mobilize 24/7, we have professionals at your doorstep when you need it most. 

Effective Remediation Practices for Damage of All Types

Our SERVPRO professionals recognize that not all damage situations are the same, so restoring mold colonization in one property differs from the other. We choose among several restoration and remediation strategies to provide the most custom recovery options that your home might need, including:

Is Controlled Demolition Possible? 

Our general contractor license is one of the remaining advantages to considering SERVPRO for the remediation and recovery of your damaged home. This allows us to complete controlled demolition, repairs, and reconstruction services as needed after mold damage harms the property. We can quickly transition to build-back services after remediation. 

Mold is not uncommon, making it vital for homeowners to have an effective and trusted solution when microbial threats develop in their residences. As leading remediation professionals for the area, our SERVPRO of North Durham provides effective removal solutions and damage repairs "Like it never even happened." Give us a call today at (919) 467-0880. 

How to Succeed With Water Damage Remediation After a Situation in Durham

10/14/2021 (Permalink)

You can count on our professionals with state of the art equipment to thoroughly dry your property so you can return safely after a water incident.

When Durham Property Owners Arrive Home to Water Damage 

This is the time of year for making holiday travel plans, and one thing no homeowner is planning on is coming home to water damage. 

If you arrive home to water damage in your Durham home, extraction and drying needs to begin as rapidly as possible. Unfortunately, the longer the water remains on-site, the more it degrades. After 48 hours, even water from your supply lines gets handled as a class three biohazard. 


The certified technicians know how to handle all types of water spills, from clean water to water containing sewage and debris. To maintain safety during the cleanup, they test the water to determine the nature of any bacteria or contaminants present, so they choose the correct cleaning agents to ensure the home returns to sanitary standards for habitation.

Common Issues After Water Damage of This Type

When SERVPRO technicians arrive at the residence, they begin water extraction immediately. Portable pumps remove water quickly, and when a large area of the home receives the effects of water spills, they utilize truck-mounted extraction units to remove water. 

Due to prolonged exposure, the delamination of tile flooring is a prevalent problem. Depending on the results of testing the water, the carpet may have restoration potential. If too much time elapses, the technicians cut the carpet into strips and dispose of it, so the floor and subfloor get dried completely. 

Once water breaches the flooring, this is especially damaging if the water damage happens in an upper story or over a basement. The ceiling below and floor joists in between levels require drainage and airflow assistance, such as weep holes drilled or removal of ceiling tiles to ensure the area dries properly. Sheetrock readily wicks water, and controlled demolition tactics to open up the walls for drying are necessary. After drying, SERVPRO technicians apply any needed odor control to ensure no musty scents remain in the home.

When water damage happens, call SERVPRO of North Durham at (919) 467-0880. The emergency response team is ready 24/7 to make the water damage in your property "Like it never even happened."

What to Expect in a Fire Restoration Project in Durham

10/8/2021 (Permalink)

Call SERVPRO after you experience a fire incident, we have training in fire & smoke restoration, odor control, upholstery & fabric cleaning.

Common Causes of House Fires

A fire can cause untold damage to a home, leaving you homeless or worse. Even so, you can never be truly prepared for a house fire. The only thing you can do is attempt to minimize damages by bringing in the pros. A fire restoration process should reverse the adverse effects of the fire so you can go back to normal as soon as possible.

Common causes of house fires in Durham, NC include:

  • Unattended cooking equipment
  • Heating systems
  • Candles


A restoration company should send an assessment team to the scene as the first thing after receiving a house fire call. These are the guys who will inspect the fire and smoke damage throughout your Durham home. They will also identify materials that can be salvaged and those that cannot. At the end of it all, you should have an accurate quote for the job.

Tarping and Sealing Begins

When all the paperwork is out of the way, the fire restoration service should start sealing and tarping. It’s the part where they close any holes on the exterior walls and roof to prevent further impact from the elements. For example, if the firefighters break windows while putting out the fire, the team will seal them to prevent further water damage from the rain.

Damage Cleaning and Rebuilding

The real restoration starts with removing furniture and other fixtures in the house. It is also the point where the restoration company rebuilds the structure, runs utility lines and finishes the home. However, not all companies will do the construction work. Some will only offer the cleanup package then walk away.

As a homeowner, a house fire is probably the worst thing that could ever happen to you. Thousands of dollars can go up in flames in minutes, and the only thing you could do is call the firefighters and a fire restoration company. Contact SERVPRO of North Durham at (919) 467-0880 for expert fire damage service. We’re Faster To Any Size Disaster.

SERVPRO’s Fast Fire Damage Restoration Service Saves Durham Homes

10/1/2021 (Permalink)

You need a team you can trust after a fire strikes in your home. Call SERVPRO right away.

How do SERVPRO Techs Clean Smoke and Soot Residue During Fire Damage Restoration of Your Durham Home? 

Smoke and soot residues can interact chemically over time with surfaces causing irreparable damage. SERVPRO techs use various methods and cleaning agents to minimize this damage during fire damage restoration of your Durham home.   

The type of cleaning agent that SERVPRO techs use during fire damage restoration of your Durham home depends on several factors. One of these factors is the pH of the residue. Restorers use pH paper to determine the acidity or basicity of the residue before any decision is made regarding a cleaning agent. Knowing the pH of the soil enables the SERVPRO techs to know how to attack it with the right cleaning agent. 

Why do SERVPRO Techs Determine the pH of Surface Residues During House Fire Cleanup in Durham? 

pH plays an important role in determining how a smoke residue can interact with a given surface in your Durham home. As a general rule, SERVPRO techs use acidic cleaning agents to neutralize basic soils and alkaline cleaning agents to neutralize acidic soils. 

Several by-products of combustion can produce acids. For instance, when plastics burn, they form chlorides that combine with moisture to create hydrochloric acid. Similarly, carbon dioxide, one of the most common constituents of smoke, combines with water to form carbonic acid. Acids can slowly erode and discolor the surfaces over time. 

It is equally important to restore the pH close to neutral after the restoration process is completed. Doing this helps to prevent the color bleeding and browning of surfaces, mainly textiles. 

If you wonder who to call to handle fire damage to your home, call SERVPRO of North Durham at (919) 467-0880. 

What are the Dangers of a Toilet Backup in My Durham Business?

9/13/2021 (Permalink)

SERVPRO of North Durham is here for your business needs after water damage.

The Dangers of a Toilet Backup in Durham

Water containing sewage is a hazard for your customers and employees, call SERVPRO to clean and sanitize your Durham Property.

A water damage big enough to close the business for cleanup is always severe. Wet floors can lead to slip and fall accidents, foul odors, and if left too long, mold can become an issue. When the water contains sewage, the damage can be more significant as anything absorbed by the water requires disposal as a biohazard. That is why it is crucial to outsource the tasks of cleanup and sanitation to a professional restoration services company.

What are the Damages I Can Expect After a Commercial Water Damage With Sewage?

SERVPRO technicians handling commercial water damage in Durham businesses keep safety at a maximum and damages as minimal as possible. They move out items within the area that can be cleaned and sanitized for reuse. The most common damages to a structure and contents are:

  • Portions of sheetrock that wicked contaminated water
  • Seepage under tile flooring
  • Stored items or stock

How Does the Water Cleanup Process Work?

SERVPRO techs work to limit the upheaval that can come with the mitigation process, and they work hard to extract the water and dry the contents of the business in place as much as possible.

  • Chairs may get removed while desks get placed on blocks
  • Datacenter and network equipment might get removed off-site for testing before reuse if it was within the affected area
  • Non-porous items get inspected for hand cleaning and sanitizing for reuse to lessen the cost of replacement items

The technicians extract any remaining water and solid waste. They then scope the property to determine all areas of water migration, and this action ensures nothing gets left behind. After drying, the techs thoroughly sanitize the property with antibacterial and antimicrobial cleaning agents, so it is safe for employees and customers.

SERVPRO of North Durham at (919) 467-0880 has certified techs that bring the latest equipment and use advanced methods to perform commercial water damage cleanup and get your business reopened quickly.

SERVPRO Offers Many Fire Damage Cleanup Services for Durham Homes??

9/6/2021 (Permalink)

A fire damage is devastating. Let SERVPRO of North Durham help with the damage.

Professional Fire Damage Cleanup Protects Your Family and Your Durham Property

Firefighters do everything they can to put out a fire when called to such an emergency in Durham. Their job includes spraying water onto exterior areas of your burning home, as well as opening up the roof to manage the flames better. The mixture of water, smoke, soot, and destroyed belongings can overwhelm anyone.

Such destruction needs someone who can make sense of your home's situation in Durham, starting fire damage cleanup as soon as possible. Our technicians understand that you want to save as much as possible after such a disastrous and traumatizing event, but some items do become damaged beyond repair. Whenever you encounter an item that we have placed in this category that you would like for us to try extremely intensive restoration techniques, we can discuss additional options with you.

How does SERVPRO handle Items in a Durham Home Fire?

Generally, we categorize everything as destroyed, restorable, or undamaged. Completely destroyed items require inventory sheets, both for your convenience in replacing such items and also for insurance claims. Another category includes items that might require additional measures, often requiring approval from insurance adjusters. The basis for most decisions rests on the cost-effectiveness of restoration vs. replacement costs.

To protect your family from the toxins produced by many of the items that burned or became intensely heated, we use different methods to remove the soot and smoke residues from surfaces that otherwise suffer no damage. Heavy soiling is not isolated on surfaces only, as spider tags can accumulate overhead. These often appear in corners and can steadily produce odors.

We also eliminate the increased moisture that plagues a house after the fire department finishes. Areas that never burned can end up soaked from the water used to put out the fire. A quick response can salvage much of these items, if not all. Our training and experience in similar situations help us guide you toward the most effective recovery possible. This includes time spent, as well as expenses.

SERVPRO of North Durham wants to assist your family recover from fire damage by providing effective cleanup measures. Making your Durham, Gorman, or Rougemont  home safe again is one of our many goals. Call us at (919) 467-0880 for the help your house needs.

What Are Fast Mold Remediation Solutions for Durham Offices?

8/24/2021 (Permalink)

Mold is not something we treat lightly here at SERVPRO of North Durham. Call our team today.

Acting quickly to remediate mold damage is vital for Durham commercial properties. 

Storm damage or lingering moisture can be the cause and ultimate effect of mold damage on office spaces throughout the greater Durham area. Even with large capacity air scrubbing and HEPA filtration capabilities, the spread of microbial threats can be swift and destructive. 

Surface Treatments for Light Mold Damage 

Mold remediation for Durham offices and commercial properties can be partly managed quickly with antimicrobial solutions, biocides, and sporicidal cleaners. Scrubbing surfaces and contents with these potent remediation products can neutralize spores. 

Relocating Contents and Documents from the Damage Area 

Protecting contents and items from the office rooms is a vital element of the mold remediation process. Ideally, much of the affected items can be relocated to an area safe from spreading microbes and odors within the facility. 

Aggressive Remediation Tactics for Hazardous Conditions

When surface treatment strategies are not effective and more needs to be done to remediate mold growth, there are several strategies to accomplish this:

  • Sanding – Hand sanding and power sanding are good options when the underlying material can be protected, but surface treatment options are ineffective. 
  • Dry Ice Pellet Blasting – Media blasting is a common approach for microbial damage penetrating the surface of construction elements like drywall and wood fixtures. 
  • Controlled Demolition – This approach is often one of the final choices made in managing mold damage. Removing deteriorating building materials prevents the continued spread of microbial threats throughout the building. 

Any office space can be overwhelmed by spreading mold organisms. As challenging and stressful as microbial threats can be for a commercial property, having a large loss provider in our SERVPRO of North Durham team can help perform the necessary remediation tactics at the appropriate times. We can respond fast when you call (919) 467-0880.

Restoration Steps After Water Damage To Your Durham Diner

8/12/2021 (Permalink)

When your business property is affected by water damages, you want the experts at SERVPRO by your side. Call us right away!

Businesses Rely on SERVPRO for Water Remediation

Water damage to your diner is a nightmare. SERVPRO understands how stressful it is. All it takes is a leaking appliance or a damaged pipe for water to get in and cause problems in your diner. You might have to close up while you fix the problem. However, who has time for that? You need your eatery reopened as soon as possible so you can get customers back in the door and keep taking money at the cash registers. 

SERVPRO is on hand to help with water damage to your Durham diner. We have experience dealing with water damages of all sizes, which means we have the skill and equipment necessary to get your establishment back up and running in no time. “Like it never even happened.” We train all our technicians to Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards and our teams know the exact steps to take in any water damage situation. 

Water Removal

The first thing is to remove water from your diner. We have free-standing, submersible, and truck-mounted pumps on hand, and we use them in conjunction with extraction tools and wands to pump the water out of your premises. 

Equipment for Water Damage Restoration

Next, we assess the situation. We use a combination of moisture meters, penetrating moisture probes, and thermal hygrometers to measure humidity and search for hidden damp patches, such as under the carpet or behind a kitchen cabinet. SERVPRO knows that a visual assessment is never enough, which is why we use a range of testing equipment. 

Drying Water Damage

Once we know what we are dealing with, we set to work drying out your business. The drying process might include using extraction wands to remove water from carpets or upholstered furniture or covering zippers on your favorite booth cushions with wax paper to prevent rust bleeding across the fabric. We spot-treat stubborn water stains on upholstery and carefully remove baseboards if necessary to dry out cabinets. 

We use a combination of air movers and dehumidifiers to dry out every corner of your diner, including the pantry, kitchen, between shelves, around furniture, and anywhere else that moisture lingers. We realize that preserving inventory in a food business is just as important as saving the structure and fixtures.

We aim to get you back in business as soon as possible. Call SERVPRO of North Durham at (919) 467-0880 for help dealing with water on your premises in Durham and surrounding areas.

Water Removal Services for Your Durham Home After a Storm

8/6/2021 (Permalink)

When flood water takes over your home, call the experienced professionals at SERVPRO.

Steps to Successful and Thorough Water Removal

Flooding in the home causes some initial damage to books, magazines, and other paper items. Fabric (drapes and upholstered furniture) is another item that can suffer damage quickly before any restoration work can begin. Preventing permanent, more expensive damage soon becomes the objective.

When it comes to water removal for a North Durham home, time is critical. Just as important is removing it without causing further damage to the house. At SERVPRO, we have two goals: Minimize the damage that has already happened and get the water out before more damage can occur.

Our first step is to stop more water from coming into the home. If the source comes from a broken pipe or appliance, we turn off the water leading into the house. It stops the flow and allows our technicians to find the leak if we have not yet. If it is from outside (backed-up storm drains, for example), we try to block it using sandbags or otherwise redirect it.

Water Removal Services

Now, we bring in pumps to remove standing water. These commercial-grade machines work quickly on water over two inches in depth. Once the water is low enough to see the carpet clearly, we replace the pumps with water extraction wands. These specially designed water vacuums draw water out of carpets and from between floorboards without damaging either.

If the power in the home remains off because water got into the outlets or the local power was knocked out, we augment these devices with our generators. For larger jobs, we have generator trucks parked onsite to provide all the power we need for 24-hour operations if needed.

With a large amount of water removed, we pull up the carpets and remove the carpet pads. These items are challenging to dry, and it is not cost-effective to do so. Once they are gone, technicians may use water extraction wands again to remove the remaining small amounts of water, but in most cases, we introduce air movers and fans to dry the surface.

For wood flooring, SERVPRO checks the sub-floor for moisture and standing water. We try to pull up a small piece of the floor to insert a hose connected to a pump to drain water or an air mover to force warm air into this space to dry moisture that a pump or extractor cannot remove. Our IICRC-certified technicians may use an exhaust fan on floors (and carpets) to help draw out the damp air when needed.

Quickly removing water is the first step to restoring your home after a flood. SERVPRO of North Durham is fully trained and equipped to stop ongoing problems and prevent more damage from adding to an already stressful situation. To schedule an inspection or if you have a question, call today at (919) 467-0880. We are here for you.

Reconstructing After a Ceiling Leak in Your Durham Home

7/28/2021 (Permalink)

SERVPRO teams are ready to assist with water damage situations day or night. Give us a call right away.

As a Full Service Restoration Provider in Durham, Our SERVPRO Team Can Help With Repairs After Water Damage. 

When water damage threatens area homes, rebuilding and repairs are often close behind. A careful evaluation of the affected areas can determine where this is needed. We have an experienced team of restorers and a general contractor license to provide effective services to help.

Initial Emergency Services to Prevent Further Damage 

Water damage repair for Durham homes is not a single service that our SERVPRO team provides. Early mitigation and emergency services are among the most necessary actions that we can take to prevent greater damage to a property and to protect contents still inside the structure. Our experienced professionals can help in many ways, including:

  • Board Up – Structural vulnerabilities that leave the property exposed to outside elements or continued damages can get resolved with board-up services. 
  • Tarping – Situations like roof vulnerabilities leave a house needing tarping services to prevent further water penetration.
  • Controlled Demolition – Saturated materials like drywall and carpeting must often get torn out. 
  • Bulk Material Removal – Water damage can cause materials to become too heavy to remain installed, and they collapse. Removing debris and bulk materials can allow for more natural cleaning of compromised areas.

Water Damage Repairs After Mitigation Completes 

There are many areas where repairs and build-back are needed after the bulk of the threatening damage has been addressed. With access to damaged plumbing, for example, our contractor license allows for the replacement and rebuilding of these aging pipes.

The collective offerings of our SERVPRO of North Durham team after a substantial water damage incident provide customers with both restoration and repair solutions. As leading water recovery specialists, we can respond fast when disaster strikes. Call today at (919) 467-0880.

Odor Control for Your Durham Home After Fire Damage

7/13/2021 (Permalink)

SERVPRO can restore the smoke and soot from your home. We are always on call!

Fire Damage Restoration Includes Odor Control

Even a small fire in your Durham home leaves behind various types of damage to clean up. You not only have to deal with what the flames burned, but you likely have water from the firefighters who helped put the fire out, and you have smoke and soot damage. It is not wise to leave any of it lingering for long before restoration is started, as more damage continues to occur.

Odor control goes a long way after your Durham home has suffered fire damage. At SERVPRO, we have the training and skills necessary to perform odor control thoroughly and correctly so that the smoke odors are no longer present in your home.

Containment During Fire Damage Restoration

Various techniques are used in controlling odors. There are multiple phases to an odor control system. The first phase is called containment. Our goal is to block or contain odor molecules from vaporizing back into the air. We spray a chemical deodorizer onto materials causing the odor. The chemical makes a barrier that slows down or stops odor molecules from evaporation off the source material. We directly spray the smoke residues on charred areas with an odor counteractant using a pump-up sprayer.

Vapor Control

The next phase is vapor control. SERVPRO techs counteract odor particles that became airborne before the spraying for containment. We apply products made to release deodorant vapors into the atmosphere. They counteract the malodor vapors they contact in the air. Vapor control is quite effective in fire damage cases.

Thermal Fogging

The last phase of odor control is thermal fogging. We dispense solvent-based deodorants using thermal fogging equipment. They pass through a heated area and are combusted. Combustion breaks the deodorant solution down into very small particles. Because of the small size, the particles can go anywhere the malodor particles are paired with the malodor and neutralize it by changing the chemical composition. Dry fogs quickly penetrate and deodorize because of the small particle size. Most of it evaporates within a few hours. The last thing we do in the fogging procedure is ventilating the treated area.

SERVPRO of North Durham can come quickly after your home has suffered from fire damage. We can clean and repair all the damages for residents in Durham plus deodorize the smoke odors left behind when you give us a call at (919) 467-0880.

Proper Water Removal and Dehumidifying in Your Durham Home

7/6/2021 (Permalink)

Do you know how to dry water damaged carpet? SERVPRO does! Call us today!

Equipment Needed to Dry Out Your Property After Water Damage Efficiently

From damaged pipes to excess rain, water damage can wreak havoc on your belongings and your home. Even though it always happens when you least expect it, your reaction time is critical during an emergency. You need water removal in your house fast, which means you need professional help as well.

The water removal experts in Durham should be the first ones you call. We can arrive at your home fast with powerful, industrial equipment which extracts the water from your home as quickly as possible. When carpeting has been affected, we need to take special care to dry thoroughly to prevent mold growth underneath the padding where it is not visible.

One piece of equipment that SERVPRO technicians use to dry out your home and carpeting again is dehumidifiers. We consider both the capacity of the dehumidifier and the nature of the environment to figure out the requirements needed for your situation. We look at how many absorbent or porous materials are present, such as carpeting. The more porous materials present, the more moisture has been absorbed and evaporates into the air. In a case like this, we need more dehumidification to balance the evaporation.

Water Removal Services

We then calculate the dehumidifier capacity so we know exactly what equipment we need for the job. Once this is done and the drying process continues into additional days, we increase or decrease the amount of drying equipment based on monitoring the air conditioning in your home and the moisture content readings of the wet carpeting and your structure.

Each situation is different, and the amount of carpeting is present and how long it was saturated makes a difference. The accurate measure of a balanced drying system when we monitor is how fast your structure and contents are drying. If the moisture levels are lowering and the relative humidity is moving downwards steadily, the system is working. If the humidity is high and the moisture content of the carpeting and other materials is not reducing, we need to examine the situation to determine a more efficient drying system.

SERVPRO of North Durham monitors our machines closely daily. You can, therefore, be sure that once you call us at (919) 467-0880 in the areas of Durham, Gorman, and Rougemont, your home is restored to its original condition before the water removal emergency.

What is the Best Way to Clean Sheetrock in Need of Mold Damage Mitigation in Durham?

6/22/2021 (Permalink)

Mold can be an issue in our area. SERVPRO has the know-how to restore your home.

SERVPRO Performs Professional Mold Damage Remediation in Durham Homes and Businesses

Many surfaces can get cleaned for reuse after professional Durham mold remediation. However, one requirement is that the article needs to be able to withstand the cleaning method. Porous objects such as sheetrock are poorly suited for the deep cleaning necessary to eradicate visible colonies. 

SERVPRO brings professional mold damage mitigation to Durham properties. The interior of sheetrock with visible mold growth is often too deteriorated for any restoration. The best outcome, in this case, comes from removing the building materials and bringing the interior humidity levels under 50%, which makes life unsustainable for mold growth. 

The technicians carefully inspect the property to determine the reason for the mold infestation. Mold is a symptom of a more significant issue at work within the property. Frequently seen problems that can lead to an infestation include unresolved water damage from leaks or poor ventilation retaining humid air instead of expelling it. 

Common Mold Removal Methods

  • Hand scraping and removing dried matter with hand vacs with HEPA filtration
  • The use of soda blasting
  • Sponge blasting on surfaces that cannot tolerate soda blasting removal 

SERVPRO of North Durham at (919) 467-0880 brings compassion and professionalism to every mold damage mitigation job in Durham properties. The technicians are available 24/7 to make the damage to the home, "Like it never even happened."

Water Removal Services After Roof Damage in Durham

6/7/2021 (Permalink)

Has a damaged roof caused a water loss event for your business? SERVPRO is the one stop shop for your commercial water damage restoration needs.

SERVPRO Works Fast to Keep Your Shop Open After a Water Damage Event

Bad weather can cause roof damage in the form of missing shingles, cracked tiles, or poorly attached gutters. Over time, water can come through and compromise the top floor, roof, and even walls. The damage can appear slowly, unnoticeably, and undetected – until it is too late. The results can be devastating to the business.

After a significant weather event, take some time to inspect your roof for water damage. If something does not seem right, SERVPRO can arrive promptly to provide appropriate water removal services for your Durham shop. Our highly trained technicians follow IICRC recommendations to ensure that your business is operational again as quickly as possible.

If the water damage reaches the ceiling tiles, removing and replacing individual pieces is typically less expensive than drying. Water usually stains tiles and causes them to bow. However, certain tiles (such as asphalt) are more resistant to moisture damage than others and may be salvageable. In any case, removing them allows air to circulate and dry the wet areas above.

When scoping the roof for water damage, SERVPRO technicians examine every part of the construction. Did the water affect the roofing material? If so, we undertake the necessary procedure to patch it permanently or replace it where necessary. The same process applies to any roof decking material and other structural parts that sustained water damage. There may be instances when a partnered and referred roofer is needed to complete the fixing.

Drying exterior walls can be difficult because of limited air movement. Insulation in wall cavities significantly reduces air circulation, thus extending the drying time. Regardless of this difficulty, drying is usually cheaper than removing and replacing drywall or other similar coverings. Besides that, demolishing the walls can cause much more interruption to the building occupants, whether workers, clients, customers, or dwellers. Our air movers, dehumidifiers, heaters, and ancillary equipment can deal with any issues. We may also drill holes in the top and bottom of the walls to facilitate air movement. The faster the circulation, the more rapid the evaporation.

Keeping an eye on your shop can go a long way towards avoiding hefty repair expenses. SERVPRO of North Durham offers 24/7 water removal services and can respond quickly to your emergency. Call us anytime at (919) 467-0880.

SERVPRO Tackles Storm Flood Damage in Durham With Air Movers and Dehumidifiers

6/1/2021 (Permalink)

When a storm damaged this home, SERVPRO was there. We are always on call for storm damage remediation.

Our Certified Technicians Assess the Damage and Put Together an Effective Remediation Plan

North Carolina residents know all too well the devastation storms can wreak. A severe storm can damage property, even flip houses, and of course, there is also the issue of flood damage from stormwater. In the event of flood water entering your home, it is a good idea to get in touch with SERVPRO as soon as you can. We have the equipment and skilled technicians on hand to get your home liveable again as quickly as possible.

One important aspect of flood damage remediation in Durham is the drying process. Our teams arrive at the scene equipped to pump floodwater from your house. After we achieve water removal, it is time to turn our attention to drying your home. Fast-drying is vital to prevent further damage or even mold growth on your property. Of course, fast drying is also an essential part of restoring your home so you can continue with your life.

We use two main pieces of equipment for drying your home: dehumidifiers and air movers.

Dehumidifiers for Water Removal Services

Dehumidifiers draw in moisture-saturated air and pass it over cooling coils where it forms condensation, which is collected in drip trays. Air movers encourage evaporation by directing air over wet surfaces. More evaporation means faster drying times.

The number of dehumidifiers needed depends on the amount of moisture in your home, the extent of the damage, and the types of wet materials (porous or nonporous). Our IICRC-certified technicians consider the humidity, nature of the environment, and type and capacity of dehumidifiers at hand to calculate how many dehumidifiers to use.

Water Clean Up with Air Movers

The number and type of air movers we need depend on the kind of wet materials, the extent of water damage, and the room's layout or building. We use a combination of downdraft, centrifugal and low profile air movers for maximum effect.

SERVPRO understands that calculating the position of air movers and dehumidifiers is key to effective drying.

Contact SERVPRO of North Durham at (919) 467-0880 today for help with flood remediation in Durham, Gorman, Rougemont, and the surrounding areas.

How SERVPRO Achieves Efficient Water Damage Mitigation in Gorman Homes?

5/13/2021 (Permalink)

Leaking pipes are just one cause of water damage. SERVPRO knows how to locate the moisture source and dry your home.

The Regulation of Specific Drying Principles in Gorman Homes Increases the Efficiency of Restoration and Cleaning

Specific drying principles are a consideration of responding technicians when water damage incidents have occurred. After containment barriers and equipment have been deployed and installed, the regulation of temperature, airflow, and humidity is simpler. Portable heaters can increase temperatures to ideal levels for efficient evaporation, air movers can promote consistent airflow through the work zone, and dehumidifiers can help manage humidity concerns.

What Mitigation Actions Are Most Effective?

Water damage mitigation for Gorman properties also correlates to the management of these specific drying principles. Constant monitoring of cleanup and extraction efforts can showcase how concerns like standing water or moisture impact the environment. Our mitigation phase often consists of many focuses, including:

Protecting your home or business after a water disaster often requires more than mops and towels. We have advanced water damage mitigation equipment to help. Call our SERVPRO of North Durham team today at (919) 467-0880.

When Does Water Removal Happen After Flooding in Durham Homes?

5/5/2021 (Permalink)

Storms give water many opportunities to enter your home. But no worries! SERVPRO is always ready to restore your home!

Storm Systems can be Destructive to Durham Homes, Leaving Many Contending with Standing Floodwater

There are many paths floodwater can take when entering homes, from water penetrating the attic space after roof damage or the deterioration of foundational blockwork. Removing standing water is always a priority of responding technicians when they begin addressing:

  • Flood restoration
  • Basement flooding
  • Emergency services water damage
  • Water removal services
  • Flood cleanup

Removing Water and Debris from Flood-Damaged Properties 

When flood water removal in Durham homes is necessary, this decision is not the same as traditional water damage effects that could impact the property. We utilize specific equipment to address natural flood damage, which often comes with debris and solid matter. Muck-out cleaning is a common staple of flood restoration services we provide, which indicates the type of debris extraction units must contend with when removing surface water.

As destructive as flooding can be, it is necessary to get mitigation going quickly. Our SERVPRO of North Durham team can help 24/7 at (919) 467-0880.

How the Beat Goes on After Water Damage in Durham Properties

4/30/2021 (Permalink)

A fast response time is necessary for water damage restoration. SERVPRO is equipped and always ready to go!

Our Fast Mitigation and Cleanup Response to Durham Properties can Keep Venues and Clubs Going

What was once a town almost entirely supported by the tobacco industry, more than a century of growth and development have changed Durham into a city driven by education, science, and medical research. In addition to changes in the focal point of the economy, Durham's expansion includes the arts and creative avenues such as music. Venues, bars, and clubs that require water damage repairs or water cleanup can benefit from our fast response to help with:

  • Burst pipes
  • Flood restoration
  • Water damage remediation
  • Emergency services water damage
  • Basement flooding
  • Ceiling leaks

Roots in Many Genres of the Music Industry 

Durham is among the most musically diverse areas of North Carolina, having been the home of multiple national acts and a thriving indie scene. Durham would be an origin for national acts like Branford Marsalis, 9th Wonder, and Iron & Wine. Because of this representation of multiple genres, many venues and live music stages have grown a loyal following within the city. This consistent live entertainment is often fueled by the younger crowd of college students from Duke University or North Carolina Central University. The youthful adult presence has changed the landscape of shopping centers and specialty stores that cater to buyers' more diverse assortment.

The Venues of the Diverse Music Culture of Durham

Some of the most active nightclubs and music venues for the city exist near the primary campus of Duke University. The metropolis area boasts amateur acts sharing the spotlight on open mic nights for a packed house to larger arenas and stages like Motorco Music Hall or the Durham Performing Arts Center. These buildings of all shapes and sizes rely on SERVPRO to help when water disasters occur.

How Do Water Damage Repairs Get Underway for Durham Homes and Businesses?

To determine where and if water damage repairs in Durham homes are necessary, damage assessments and inspections must occur. We have highly trained project managers and crew chiefs capable of walking through the property with the customer to determine where specific threats might exist that could result in controlled demolition or a need for reconstruction. This inspection can find:

  • Content damage
  • Structural weakness
  • Standing water
  • Mold growth

Can SERVPRO Perform Water Damage Repairs? 

With the general contractor license, we can perform multiple repairs and reconstruction services required in homes after water damage incidents. We can repair compromised plumbing, remove damaged flooring and wall systems, reconstruct removed building materials after controlled demolition, and more. We have solutions to meet the needs of water-damaged or flooded structures.

With many thriving venues and entertainment spots in Durham, the need for water cleanup and water damage repairs requires a fast response. As leading water restoration professionals, we can help. Give our SERVPRO of North Durham team a call anytime you need us at (919) 467-0880.

Basement Flood Damage in Rougemont

4/12/2021 (Permalink)

Did flood damage recently affect your home? Contact SERVPRO for experienced technicians and water removal equipment to remediate the flood damage.

Basement Flooding Cleanup After a Flood in Rougemont

Floodwaters always seek the lowest point, and quite often, that is the basement in our homes. Dirty floodwaters surge through broken basement windows, often leaving several feet of contaminated muddy water covering everything in the space.

SERVPRO provides flood damage restoration to our clients in Rougemont. Our team responds in less than four hours and begins water clean up as soon as it is safe to begin pumping water from the basement. Our high-capacity pumps can quickly remove standing water. We ensure that it is safe to enter the basement:

  • Electrical circuits are turned off
  • Heating fuel – natural gas or heating oil is not leaking
  • We establish protected access and egress to your home to avoid secondary damage

Since floodwaters are often contaminated with biohazards and other chemicals, our SERVPRO team cleans and disinfects any of your contents that can be saved. We maintain an inventory of all items that must be discarded and disposed of following local and state regulations. Our basement flooding cleanup process cleans or repairs all structural elements as well.

Call SERVPRO of North Durham for flood damage in Rougemont and surrounding areas. We can help 24/7. Call (919) 467-0880.

Fire and Smoke Damage in Durham Commercial Structures

4/4/2021 (Permalink)

Fires on condo properties can spread very quickly. If your unit was affected by a recent fire or smoke damage, contact our SERVPRO team right away.

Water & Fire Damage Restoration in Durham Commercial Condo Units

Commercial condo properties in Durham can experience fire damage in the primary unit where the fire occurred, while smoke damage may cause odors in adjacent units. Smoke may spread through shared attics or common heating systems, distributing odors through several units.

SERVPRO can help property managers deal with fire damage and the ensuing odors from smoke distributed in adjacent units. Our primary objective is to provide fire and smoke damage restoration and cleanup as quickly as possible. We appreciate how important it is to return to normal business operations in all units affected by the fire.

Each unit can be treated as either one overall task or as individual cases. Either way, SERVPRO deploys resources and equipment to return each commercial condo unit to its original condition as soon as possible. Using appropriate cleaning agents, we wipe everything and clean to remove soot.

We deploy resources and equipment to:

  • Remove fire damaged and odor-causing materials
  • Capture and remove residues by vacuuming, dissolving, or washing as needed
  • Application of deodorizers such as pellets, granules, water-based deodorizers, misters and fog deodorizers, and sealers

Call SERVPRO of North Durham for fire damage in Durham and surrounding areas. We can help 24/7. Call (919) 467-0880.

Fast Water Removal in Gorman Properties by SERVPRO

3/12/2021 (Permalink)

Call SERVPRO for any type of water removal and remediation efforts you need. We can get your home back in order in no time.

Local Gorman Residents Trust SERVPRO for Professional Water Removal

Homes with water damage that occurs within a ceiling can affect multiple levels of a home. It is difficult for homeowners to clean up on their own without using professional-grade equipment to extract the water and dry the surfaces and floor joists.

The water type and speed at which Gorman water removal happens plays a crucial part in the restoration services' success. SERVPRO technicians scope the area to determine the size of the cleanup needed. The use of specific equipment such as infrared cameras, which do not detect moisture but rather the temperature and coolness areas, often pinpoint water collection within a structure. They can remove flooring on the upper level as is necessary to get to the water between floors to ensure no residual moisture gets left behind. Other investigation tactics include: 

  • Removal of a small piece of ceiling to look for drips from pipes
  • Checking for leaks in the supply line
  • Broken caulking allowing water to enter from the outside
  • Drainage issues

SERVPRO of North Durham at (919) 467-0880 stands ready to help local Gorman property owners with any size water removal needs.

Getting Water Restoration From SERVPRO in Durham Assures the Best Outcome

2/25/2021 (Permalink)

Regardless of the way that your home was affected by water, SERVPRO is the effective company for water removal services. Call right away.

Durham Locals Trust SERVPRO With Their Water Restoration Needs

According to the last census, Durham has a population of nearly 250,000, but it started as a tiny railroad depot in 1849 on a portion of land donated by Bartlett S. Durham, named the town Durham Station. Once established, the area increased due to the tobacco industry in the region, with the American Tobacco Company setting up its headquarters in Durham. Other industries followed, such as textile mills and electric power generating businesses which further expanded the population by providing steady jobs. At present, Durham's population growth is centered around three primary industries: 

  • Education
  • Medical
  • Research

Education in Durham

There are several educational institutions in Durham. The two best known are Duke and North Carolina University. The Duke University Hospital is a national leader in the healthcare and medical research industry. The University Health System continues to be the largest employer in the city. North Carolina Central University is historically a black institution that boasts distinguished alumni, including André Leon Talley, editor at Vogue, politician Maynard Jackson, and R&B singer Sunshine Anderson. 

The two prominent universities are an essential part of the Research Triangle. The area south of Durham, known as Triangle Park, consists of 11 square miles of various research facilities. Duke University is home to the Nasher Museum of Art. Other cultural sites within the city include the Museum of Life and Science, Carolina Theater, the Durham Performing Arts Center, and the Duke Homestead. History buffs enjoy a visit to Bennett Place, which is the location where Joseph E. Johnston surrendered to William T. Sherman in the American Civil War. 

Although not settled until many decades later, the explorer John Lawson wrote about the beauty of undeveloped Durham when he traveled through the area in 1701. At the time, it was inhabited by various tribes of the Eastern Siouan nation. Early settlers had attempted to set up gristmill and work the land, but because most of the soil is clay, making it tough to grow food crops to sustain the community. However, tobacco and cotton were able to grow through the ground, and large plantations such as Hardscrabble, Lipscomb, and Leigh sprang up during the antebellum period. 

The tobacco industry continued to boom and encouraged the continued growth of Durham. In 1914, the city's infrastructure's failure was brought to light after a massive fire destroyed a large part of the downtown area in the business district. The water source used by the fire department failed and saw the creation shortly afterward of a city-owned water supply to avoid tragedies like this in the future. 

Can Water Restoration Save Wet Carpets in Durham Homes?

The challenge wet carpet brings to Durham water restoration jobs is one of the many water damage situations that the SERVPRO techs train for. 

Carpet presents unique challenges as the construction materials vary and the cleanup methods depend on:

  • The fibers that make up the threads
  • Backing material
  • Colorfastness of the dyes used

As long as the water saturating the carpet is from a clean source that does not contain sewage or contaminants, saving it is a possibility. SERVPRO techs have specialized testing methods and applications to determine the makeup of the carpet materials. This is important, so secondary damages such as bleeding dyes or shrinkage of the carpet do not occur. 

SERVPRO of North Durham at (919) 467-0880 brings their years of experience and professional equipment to every Durham water restoration job. 

Residential Controlled Demolition Required After Durham Flooding

2/10/2021 (Permalink)

Flood damage can affect both the contents and structure of your property. Call (919) 467-0880 right away. We are standing by 24/7.

Flooding can contaminate materials and oversaturate porous building elements, requiring removal.

Natural flooding can be destructive to yourDurhamhome's exterior walls, and interior surfaces can become exposed to contaminants and debris. In many situations, the only solution for repairs and restoration after a flood is controlled demolition.

Can Controlled Demolition Help Durham Homes?

The presence of standing water makes flood damage in Durham homes a significant challenge for restorers. Natural flooding introduces bacteria and other contaminants to the house from substances rising water encounters and decaying organic matter.

Controlled demolition is often a suitable solution to this situation, as exposure cannot usually get overcome with surface cleaning strategies. The faster these controlled demolition efforts can begin, the less widespread this need becomes by managing the loss incidents. Material removal is beneficial for the property in multiple ways, including:

  • Access with advanced drying tools
  • Access to damaged plumbing
  • Decontamination

Flooding can be a substantial contamination concern for area homes, making controlled demolition a critical process. Our SERVPRO of North Durham team contractors can help when you call (919) 467-0880.

Water Mitigation and Restoration for Durham Collegiate Properties

2/5/2021 (Permalink)

Water damage problems? SERVPRO is prepared with restoration equipment and many experienced technicians. Call right away.

With major universities in the city, water disasters can impact hundreds of people.

With the famed Duke University here in Durham, situations like water disasters can directly affect hundreds of people simultaneously. Water losses can spread fast through dormitories and educational centers, requiring increasingly more expensive and time-consuming restoration or recovery until professionals begin mitigation. Our SERVPRO professionals have direct and efficient actions to take upon arrival to start managing water disasters.

Water Removal Approaches for Dorms and Institutions

Standing water in any building can be destructive, and this is why commercial water restoration for Durham businesses and institutions is vital to get started as soon as possible. With pre-stocked trailers and production vehicles at our nearby facility, our restoration technicians can mobilize quickly with effective extraction units to eliminate surface water concerns, no matter how deep or widespread they might be. Some of these extraction tools include:

  • Wet vacuums
  • High-pressure pumps
  • Electric submersible pumps

Managing water disasters quickly can reduce the total loss that structures of local colleges experience when emergencies occur. Our SERVPRO of North Durham team can help 24/7 at (919) 467-0880.

Preventing Flood Damage to Durham Collegiate Properties

1/31/2021 (Permalink)

Facing flood damage? Contact our team right away at (919) 467-0880 for water removal and remediation services.

Flooding can compromise the historic buildings that make up local college campuses.

The city of Durham is one of the largest municipalities in North Carolina, with an estimated population reaching 280,000. Part of this growth and the dense population is related to the collegiate properties of the city. Durham is home to one of the most recognized colleges in the country with Duke University. As such, the city has a diverse assortment of cultures, races, and heritages that create a tapestry of Durham County.

Flooding can be a common occurrence in the city, especially with its placement along the Eno River. Rapidly changing weather conditions like hurricanes or severe rainstorms can overwhelm bodies of water and overcome homes and businesses throughout the Piedmont region. The age of the structures on the campuses of local colleges in universities potentially service hundreds of students or more. Flood Damage to Durham buildings can displace undergraduates and faculty until the situation gets resolved.

Recognized Colleges and Universities of Durham

  • Duke University 

With a total student body of nearly 16,000 students every semester, Duke is a very active university that caters to many different majors and potential areas of study. The University is globally recognized as a higher institution responsible for the production of several Nobel Prize winners, highly cited researchers, Rhodes scholars, and laureates. In addition to its service to thousands of students, Duke remains a substantial employer for Durham, providing jobs for nearly 39,000. Duke also remains one of the country's older institutions, first opening its doors as Brown School in 1838 and growing as a predominantly Methodist facility for nearly 200 years.

  • North Carolina Central University 

When combined with Duke University and North Carolina University, NCCU makes up an area known as the Research Triangle. This expanse recognizes the contributions of these institutions to medical and scientific research changing the world. NCCU Has been around since 1910 and is part of the University of North Carolina's educational system since the early 70s to provide more baccalaureate, master's, and doctoral degrees.

Preventing Flood Damage from Destroying Durham Homes

With the population rapidly reaching 300,000 people, there is always water or flood damage that our professionals must address quickly. Through certain portions of the year, storm damage becomes a nearly constant risk for properties in the region. We respond with efficient mitigation solutions, including powerful extraction devices and cleaning strategies.

While flood damage to Durham homes cannot always be entirely prevented, mitigation immediately after these incidents can reduce the total loss customers experience. We have powerful instruments such as wet vacuums and submersible pumps that can overcome standing water to allow our technicians to better assess the property for other damages and structural weaknesses. Each phase of mitigation and restoration is designed to be efficient to get you back in your home as quickly as possible.

Flooding can be a disastrous situation for homes in the area, but our SERVPRO of North Durham team can help when you call (919) 467-0880.

Gorman Families Can Challenge their Imagination with a Visit to the Museum of Life + Science.

1/25/2021 (Permalink)

Take the family to the Museum of Life + Science to explore and learn, while SERVPRO brings your home back from damages.

Just a Few Steps from Gorman, Enjoy a Visit that will Feed your Brain.

Safety and health are still of concern to people in Gorman, and engaging the mind in fun activities plays a role in keeping the mind healthy. The Museum of Life + Science in nearby Durham offers a mentally-stimulating visit suitable for all family members. Updated information on which exhibits are open at any given time is available on their website, but here are a few attractions you can anticipate-

  • Insectarium- a display of invertebrates and exotic insects from all over the world
  • Hideaway Woods- Sculptures and tree-houses are included in this two-acre expanse, ready to be explored.

  • Earth Moves-a sandstone cave full of interactive activities for explorers of all ages

Challenge your imagination for an afternoon, and enjoy learning things you never knew before. Just as the Museum of Life + Science is there for its patrons, so is SERVPRO at your service when stormwater removal services become necessary. Our trajectory in restoration services speaks for itself, as does the expertise of our team.

Protect the health of your mind and your home by calling SERVPRO of North Durham at (919) 467-0880. 

You can count on us to leave your home, “Like it never even happened.”

Support the Durham Community by Volunteering

1/18/2021 (Permalink)

Join TABLE in giving back to the community. Volunteer with others in the community helping prepare food for the MLK Day of Service in Orange County.

TABLE Invites Durham Volunteers to Help during Martin Luther King Weekend

Volunteers in Durham have had a tough time volunteering during the current health crisis, but TABLE is inviting them for a food packaging marathon. The goal is to pack over 700 bags of food to serve the Orange County area as part of MLK Day of Service. What do you need to know?

  • TABLE is a non-profit organization focused on hunger relief and nutrition education
  • Social distancing guidelines will be enforced for the safety of all participants.
  • Participants must be 18 or older.

Doing good for our community is at the core of what TABLE does every day. At SERVPRO, we recognize and value the role we play as individuals and as business owners, which is why we are always prepared and ready to help. When fire damage threatens our customers' livelihood, we work expediently to remove soot and smoke and minimize the event’s negative impact.

SERVPRO of North Durham is made up of the best in the restoration industry. Our staff and equipment give you peace of mind, and you can be assured that you and your home or business are in the best hands. Call us at (919) 467-0880 and invite us into your home. We are committed to leaving your house, “Like it never even happened.”

Gorman Nature-Lovers are Invited to Guided Walk Along the Eno River

1/11/2021 (Permalink)

Get out and enjoy the beautiful views the Eno River has to offer.

Not too far from Gorman, you can enjoy the Peace and Beauty of Bobbit Hole.

Take a short drive from Gorman to Durham to join a small group of interested hikers looking to explore our area's natural beauty. On Sunday, January 24th, from 2:00 to 4:00 p.m., a guide will lead those seeking to explore the deepest place on the Eno River. As the rapids and steep bluffs, Bobbit Hole, is a sight like no other. As you prepare for the outing, keep in mind the following-

  • The hike is 2.6 miles long 
  • The trail is moderately difficult and not intended for beginners
  • There will be frequent stops where the guide will explain the local plants and history of the site.

Just like a guide is the best lead for a safe hike, so is SERVPRO the best leader of water mitigation efforts. Our team is equipped to handle the most challenging water situations to minimize your loss. From techniques to equipment, you can be assured that we are the best in the field.

SERVPRO of North Durham is your partner at all times when you need an expert opinion. Call us any time at (919) 467-0880 and let us leave your home, "Like it never even happened."

Durham is the Perfect Marriage of Southern Hospitality with High-Tech Industry

1/3/2021 (Permalink)

Call the experts at SERVPRO for any remediation or mitigation efforts needed in your home or business property. We are faster to any size disaster.

Durham has Something to Offer All Residents and Visitors Who Venture to Explore It.

Durham is among the 100 most populous cities in the United States and on the top list for North Carolina. It owes its name to Bartlett S. Durham, who in 1849 donated some land to establish a railway depot. Located in the Piedmont region between the coastal plain and the Appalachian Mountains, it borders the Eno River to add to the city's natural beauty. Often grouped with Raleigh and Chapel Hill, the greater metropolitan area is often referred to as the Research Triangle.

In 1869, the North Carolina General Assembly recognized Durham as a town, and Durham County was ratified in 1881. The tobacco trade is much responsible for the region's growth, and Durham became the original site for the American Tobacco Company. The textile industry also played a crucial role in Durham's development, even though today medical and research companies are at the core of business in this bustling metropolitan area.

The Occoneechi and the Eno were the original inhabitants of what we now know as Durham. They farmed the land, and the Great Indian Trading Path allowed for trading and transportation through Durham. Starting in the early 1700s, the English settled the territory, and plantations were established. African slaves worked the land, and Southern traditions became closely intertwined with cultural elements brought into the area by laborers. The arrival of the North Carolina Railroad became a catalyst for growth in the city, and some 20 years later, Durham played an essential role in the American Civil War.  One cannot understand Durham without considering the beginning of the American Tobacco Company, which J.B. Duke started in 1890 through the merger of several tobacco manufacturers. 

To understand the company's importance, it is enough to know that it was one of the 12 founding corporations to join the Dow Jones Industrial Average in 1896. In 1911, the company fractioned into several spin-off companies, but it continued to exist until 1994 when it sold its operations to Brown & Williamson. In the height of tobacco use, it carried such brands as Lucky Strike, and it prospered for decades. Not only was tobacco growth significant for North Carolina, but the ancillary services such as packaging and machine-rolling cigarettes also provided employment beyond Durham's boundaries.

The black community also established itself close to the center of town, and some of the most distinguished black-owned businesses began in Durham. Most notable, North Carolina Mutual Life Insurance Company and others such as Mechanics & Farmers Bank were housed on "Black Wall Street," the popular nickname for Parrish Street. Halfway through the 20th century, manufacturing activities in the textile industry and tobacco companies began to suffer, leading to their eventual demise later on.  

Universities in Durham

The foresight of some of Durham's oldest residents can be held responsible for the area's stability today. 

In the 1950s, Duke University, the University of North Carolina- Chapel Hill, and North Carolina State University-Raleigh negotiated the purchase of land in Durham County with the idea of developing an educational establishment to build capacity for industries in the area. 

This association gave way to the first "Science Park" in the nation to great success. Its tradition of reputable higher education continues with the presence of –

  • Duke University- recognized as one of the top ten universities in the nation
  • Wake Forest- located in Winston-Salem and among the top 100 universities
  • University of North Carolina- Chapel Hill- also considered among the top 30 universities in national universities
  • Durham Technical Community College- focuses on technical programs and associate degrees

Several other colleges and technical institutions complement the intellectual capital being cultivated in the Durham area.

Durham Today

The Durham Performing Arts Center is emblematic of the community's effort towards the revitalization of the downtown area. The need to redevelop some historic tobacco buildings prompted incentives for restaurants, businesses, and entertainment venues to settle in Durham. 

Alongside, housing complexes and a welcoming environment have prompted many to relocate to the city. The city's diversity also plays a vital role in attracting investors and entrepreneurs from the tech industry, health sciences, and financial firms.

Culturally, Durham welcomes musicians and performers with open arms. Jazz, blues, and on-stage performances are typical in Durham, as are visits to museums and arts organizations. Record labels have also made downtown its home, and artistic talent can be found virtually everywhere.

As expected, collegiate sports are a big focus for Durham residents, with Duke University's various teams leading the way. Athletic parks and recreation areas serve as the backdrop for sports activities from pee-wee baseball to professional teams.

Like many other southern cities, Durham can get hot and humid during the summer while reaching cold temperatures in winter. However, the area avoids extreme temperatures making it a pleasant place to live year-round.

Restoration Companies in Durham

Durham exhibits the remarkable coexistence between older traditional structures and newer construction. Even though the original tobacco district was renovated, you can still feel and see the architectural elements typical of their time. Aging structures can pose a challenge for some home and business owners whenever older pipes break and allow water to leak onto hardwood floors and threaten structural elements.

SERVPRO is professional in its approach to water damage in your dwelling. We study and apply the best practices industry to achieve the restoration of your home or office with minimal disruption to your daily life. Our industry-grade equipment and expert staff are a phone call away and ready to lead the restoration process in full.

SERVPRO of North Durham is reachable around the clock by calling us at (919) 467-0880. Once we dispatch our staff, you can rest assured that the best team is on your side to protect you. Our goal, like yours, is to leave your place, "Like it never even happened."

Release the Stress of the Holidays with Guided Yoga for Durham Residents

12/11/2020 (Permalink)

SERVPRO is looking forward to seeing the community participating in the open-air instruction sessions for yoga.

Appreciate the open-air instruction of yoga poses designed for all levels.

There is no doubt that the year's final months can be great stress, especially with additional burdens or worries that have come from this year alone. Shake off the stresses with so many others in a safe, open environment of Duke Park for Sunday Morning Yoga Sessions. For those unfamiliar, Duke Park is located on W Knox in Durham.

Those interested can secure their spot for the December 13th, 2020 yoga session online for 11.00. The groups are led by the experienced and certified Steph Andrea. Tickets to the event and subsequent Sunday sessions can happen through the website for Eventbrite or by contacting the Ametarea Studio sponsoring the gathering at (919) 896-2662.

If a unique yoga pose shows you warning signs of mold growth you could not usually see, let our SERVPRO of North Durham team help with mold inspection for Durham residences. We have experienced remediators to help make it "Like it never even happened," as well. Call us at (919) 467-0880.

Gorman Residents Can Use a Laugh This December

12/4/2020 (Permalink)

It will be exciting to see the community at the stand up shows!

Have a night out with up-and-coming comics from all over the Durham area.

The Durty Bull Brewing Company has been putting together weekly stand up shows every Friday night showcasing rising talent in North Carolina. The performances are hosted and promoted by Rob Schneider Comedy and begin at 8 PM. You can come out Friday, December 4th, 2020, to have a laugh and a brew in a safe space.

The event changes every week, so you can keep coming back for fun. Remember, seating is limited, so be sure to get there early to get your spot and some options off the menu. For more information about the event or the venue, contact Durty Bull Brewing Company at (919) 688-BEER.

Flood damage in Gorman businesses is like a joke without a punchline: confusing. Save yourself the struggle of cleaning up after the flood loss by trusting SERVPRO of North Durham to do it for you. We have experienced professionals ready to help when you call (919) 467-0880.

A Bountiful Harvest in Durham Sets the Scene for a Warm and Inviting Thanksgiving

11/15/2020 (Permalink)

It will be exciting to see the community at the Ole-Time Farm Fest for a fun day!

Spend the Day Learning, Bonding, and Having Fun in an Historic Durham Site

The Ole-Time Farm Fest at Bennett Place in Durham, taking place Saturday, November 21, 2020, between 10 AM and 4 PM, is the perfect opportunity for some family fun. Put away the cell phones and tablets and get ready for some games and contests from the mid-1800s. The small fee, $5 for those 17 and over, and $3 for those 4 - 16– goes directly toward Bennett Place’s upkeep and is greatly appreciated. For more information, call (919) 383-4345

To add to your enjoyment, Bennett Place also offers the following to the public:

  • Free picnic area, with tables available on a first-come-first-served basis,
  • Forested trails where the Bennett Farm was once located,
  • Gift shop with several items, including those that reflect the Civil War.

Fire damage is still a threat to the modern home. However, SERVPRO of North Durham knows how to mitigate damage and make it “Like it never even happened.” Call (919) 467-0880 for professional fire damage mitigation.

How Are Losses Reduced for Wet Commercial Buildings?

10/28/2020 (Permalink)

The outstanding SERVPRO team can mitigate water damage to your Durham commercial property--large or small. Our Wall of Fame shows why

SERVPRO Commercial Water Damage Technicians Work Hard to Mitigate Water Losses in your Durham Business.

What should building managers do when water leaks occur in business premises?

A Durham business can differ from residential properties in both building assembly as well as size and contents. Business interruption due to a water intrusion issue can be painful for business owners because it can affect revenues and disrupt regular working hours. Our commercial teams are affiliated with local chambers of commerce and act quickly to return your business to a normal condition. We are aware of the differing types of everyday materials in commercial enterprises, and we know how to implement effective drying strategies to mitigate losses. As a company with access to national resources, we can mobilize both the equipment and the workforce required to respond; We're Faster To Any Size Disaster.

How does water damage affect commercial buildings?

When commercial water damage occurs in your Durham business, it is vital to guard against further damages through mitigation. Water intrusions present a two-fold problem to commercial buildings. The first is the migration of liquid water. The second is the migration of water as a vapor. Water vapors can spread moisture into hidden areas of business premises, which could develop into uncontrolled mold growth or the break-down of building materials over time. SERVPRO commercial technicians can investigate cavities, crawlspaces, subfloors, and ceiling spaces to assess or control the spread of water vapors through your business. In some situations, we may contain a water-loss site to allow the company to continue during the restoration. Careful signage and barriers can be placed to inform any staff of the works procedure taking place.

What parts of business premises require special attention after water losses?

  • Wallpapers that are vinyl can trap moisture into walls and be a challenge to dry effectively.
  • Heating, ventilation, and air-conditioning systems (HVAC) are usually large and spread throughout premises making assessment and restoration challenges.
  • Electrical power and water mains may have to be shut off at the source to contain or control water flow at the loss-site- forcing a temporary closure of the business.

Why are vinyl wall coverings in commercial properties tough to dry?

It is normal to find vinyl materials used in the building assembly of business properties. Vinyl can form a vapor barrier between any drying equipment and the walls behind. When there is evidence of moisture migration, either through liquid flow or vapor, the vinyl wall covering makes drying equipment less effective by trapping moisture. SERVPRO technicians have experience working with commercial build materials and detach the vinyl coverings to allow for dehumidification or drying equipment to clear the humidity's interior wall. Sometimes, removing a baseboard and drilling small holes beneath for cavity equipment is an effective measure to dry a wall void. Our crew chiefs can find the solution to your commercial property by relying on their experience and expertise to isolate and restore the property.

How are vinyl wall coverings and baseboards removed in a commercial restoration?

  • Detach the baseboard carefully using a claw device to expose the lower layers of the wall behind the vinyl covers
  • Drill small one and a half-inch holes in the bottom of the wall to allow air to circulate into the cavity behind vinyl wall coverings
  • Attach an injectidry system, modified air-mover, or dehumidifier to the drill holes, and push warm, dry air into the cavity.

Are HVAC systems affected by commercial water intrusion?

An HVAC system distributes air throughout a business property. This process can be problematic when water vapor raises the natural humidity of the indoor environment. Equally, duct lines can frequently be exposed to liquid moisture residing in crawlspaces or other parts of the premises. Restoring these systems is challenging due to limited access points. Assessing and repairing the ductwork and decontaminating sheet metal is vital in returning your business to a safe working environment. Some ducts are coated with fiberboard or flex duct, which usually has to be replaced in contaminated water damage situations. SERVPRO technicians can remove, dispose, and replace these materials to return your business to its preloss condition.

How do inner materials in HVACs affect restoration?

  • The type of material located inside a duct system plays a critical role in the ducts' ability to be restored.
  • Ducts with fiberglass linings can absorb moisture quickly and become hotbeds for microbial growth activity.
  • When there is the presence of mold or contamination in fiberglass linings, it may be necessary to subcontract an indoor air-quality professional to ensure safe and sanitary conditions.

Business interruption can be a nuisance and affect your bottom-line. Contact SERVPRO of North Durham at (919) 467-0880.

Discovering Mold in your Commercial Building?

10/24/2020 (Permalink)

Don't let mold take over your business, Call the mold remediation professionals at SERVPRO today for assistance.

We Have Commercial Mold Remediation Technicians that Can Help to Bring Down Moisture and Dispose of Microbial Fungi. SERVPRO is here for Durham Businesses.

Does mold die without water?

Finding microbial growth in your Durham business can be a headache. These organisms can cause unpleasant odors, be an eyesore, and cause health effects in some people. Moisture plays a crucial role in propagating colonies but does not remove them altogether from the premises. Mold spores lay dormant without water and are a natural part of any indoor environment. You can find mold spores in ductwork, wall cavities, and carpets of any commercial building. Disposing existing colonies before putting in place a plan to dry the property thoroughly are two strategies that applied microbial remediation technicians use to return your business to a sanitary state. 

What equipment is useful for eliminating microbial growth?

Air scrubbing equipment to get rid of microscopic spores or dust could affect indoor air quality in your premises.

Scraping tools to dislodge mold hyphae from materials and allow comprehensive removal of mold colonies.

Appropriate application of professional products, including disinfectant chemicals and anti-microbial paints or solvents. 

Why does mold return after a professional cleaning, and can it damage a commercial building?

As a business owner, you may opt to use janitorial staff or hire cleaners to deal with a mold issue. However, to tackle these issues, you need mold remediation technicians to return your Durham business to a sanitary state. Mold spores grow into colonies in the presence of moisture, organic matter, and temperature. These spores digest materials by producing an enzyme. The digestion process is why untreated mold in commercial buildings can deteriorate building materials. Mold remediation is the methodology used to control moisture and remove colonies ensuring your business returns to its preloss condition.

What should a property manager do to control molds?

Identify the issue and inform the staff of the affected area.

Establish a method to control the growth of mold by controlling moisture in the area

Clean and remove visible signs of mold using chemicals and steel wool or other friction-based cleaning sponges.

To get a handle on mold issues in your business. Contact SERVPRO of North Durham at (919) 467-0880. 

What Procedures are Necessary During Fire Cleanup Exercises In Durham?

9/27/2020 (Permalink)

Cleaning a fire-damaged property requires a combination of different approaches to deal with all forms of soiling caused by the incident.

SERVPRO Can Help You Prepare As Well As Perform the Fire Damage Cleanup Processes Your Durham Property Needs

Cleaning up a property damaged by fire is a multi-stage process because you have to remove the materials introduced by the combustion process, the firefighting effort, and the people that move around the premises in the aftermath of the fire. That is why SERVPRO plays a pivotal role in identifying problem areas and performing the necessary restoration procedures for your Durham home to regain its preloss state.

What stages must the fire damage cleanup crews complete in Durham properties?
    •    Moisture management
    •    Initial cleanup
    •    Removal of damaged materials
    •    A thorough cleanup
    •    Deodorization

You may not associate fires with water, so the issue of moisture management may not be high among your priorities as you plan to clean your Durham property after a fire. However, moisture can build up in your house in many ways starting with the fire suppression process whereby gallons of water might be pumped into your house to stop the flames. Even if other forms of firefighting, such as application of foam, are used, thus avoiding water, you might still need to address moisture issues. For example, openings such as shattered windows can allow rainwater intrusion. Fires also mess with the electrical systems, so your property might not be heated after the fire, and thus moisture can accumulate from condensation.

Whatever cause leads to the moisture accumulation at your house, finding a way to reverse or prevent its adverse effects is essential. One such effect is the deep setting of loose soils deposited on surfaces. Our SERVPRO crews assess the circumstances to determine which action can produce the desired result. Some of the solutions we pursue include:
    •    Water extraction
    •    Dehumidification
    •    Heating the building

Why is it necessary to perform initial cleaning during a cleanup exercise?
In properties badly damaged by fire, carrying out some limited-scope cleaning is necessary. What you need to clean on such a scope varies depending on the specifics of the incident. When our SERVPRO technicians restore extensively damaged properties, we perform initial cleaning of items that the occupants might need in their temporary abode. Alternatively, we can do the initial cleanup to protect items if full restorative cleaning might be delayed. In such cases, we pre-clean carpets, porcelain, furniture, and metal items. Initial cleaning utilizes simple methods such as vacuuming, wiping, or dusting the affected materials. We might also apply protective substances such as a thin film of oil on metallic surfaces to safeguard them against the corrosive effects of soot.

Which materials need removal during cleanup?
Moving materials from a fire damaged property is a common thing. For example, you might need to move items to an external storage facility or your temporary accommodation. However, regarding clean up, removal involves the demolition of the materials damaged irreversibly. Fires usually damage drywall, ceilings, and insulation, among other light materials, necessitating such teardown. Removing damaged materials requires the right tools to avoid damaging structural supports or other materials that might be retained after restoring the building.

Which areas need cleaning for the property to be fully restored?
    •    Surfaces such as walls and ceilings
    •    Furniture and upholstery items
    •    Appliances
    •    Utilities such as air ducts and electrical cables

Fire spreads residues like ash, soot, and other smoke by-products all over the property. The cleaning process should remove or neutralize all the unwanted residues, restoring the property to its preloss state. Our SERVPRO technicians seek to understand the problems first before starting the cleaning. For instance, before cleaning surfaces such as walls or ceilings, we establish whether cleaning is the only restoration process required or the surface needs to be refinished. We also establish how severe the soiling is so that we can establish the right cleaning approach.

We utilize various solutions to achieve the desired outcome, including:
    •    Dry cleaning sponges
    •    Compressed air
    •    Brushes
    •    Vacuum cleaners

Cleaning with materials such as dry cleaning sponges or using compressed air removes residues without introducing any chemical agents to the soiled material, making them perfect solutions for removing residues without affecting the underlying material. A cleaning sponge is made with porous materials that absorb the soils from the surface when pressed firmly on the surface.

Some types of soiling, such as the wet smoke residues, require chemical agents to dislodge them from materials. In such cases, mild or moderate agitation is also essential, which can be done through brushing during wet cleaning.

Cleaning a fire-damaged property requires a combination of different approaches to deal with all forms of soiling caused by the incident, “Like it never even happened.” Call SERVPRO of North Durham at (919) 467-0880 to help.

How Damaged is Too Damaged From Fire to Restore Wood Furniture?

9/14/2020 (Permalink)

If you need a company you can trust! Call SERVPRO of North Durham today for any fire damage remediation needs.

SERVPRO technicians have a vast selection of cleaning agents and solutions for use in the restoration of wood furniture post-fire in Durham properties.

Even if covered in icky black soot, the wood furniture in your Durham home may have restoration potential. If you see any of the following problems, the piece probably needs refinishing for reuse, and restorative treatments will not be enough. 

  • Blistering of the wood finish
  • Staining that affects the wood grain
  • Cracking from exposure to heat may be a candidate for repairs on a case-by-case basis

Can My Pets Remain in the Home During Fire Damage Restoration?  

The best way to know if it is safe to remain in your Durham property during fire damage restoration is to talk to the first responders and get their opinion. In most situations, homeowners get advised to avoid the area where the fire happened and stay elsewhere. The reason for this is soot has the potential to be an irritant and is unhealthy to breathe for both people and pets. Birds, in particular, are susceptible to stress from both soot and the cleaning agents needed to remove smoke damage from surfaces. 

SERVPRO techs work on improving the air quality during the cleanup and restoration process. The use of negative air that works to port away airborne contaminants is a commonly used tactic. Air scrubbers are machines that have a labyrinth of HEPA filtration, and they work to capture airborne particulates that are smaller than the human eye can see. This latter method frequently gets applied with the use of containment around the work-site to inhibit the potential for cross-contamination. 

When your home needs fire damage restoration, SERVPRO of North Durham at (919) 467-0880 stands ready to come to your property 24/7. The certified techs have the training and equipment to make any size fire and smoke damage, "Like it never even happened."

Are Wet Areas at High Risk of Microbial Bacteria Growth in Durham?

9/10/2020 (Permalink)

A wet property can quickly become a hotbed of microbial activity.

SERVPRO is a Leading Water Damage Restoration Provider that can Protect your Durham Home From Microbial Infestation.

Why are microbial bacteria associated with water damage?
Controlling microbial growth is a vital skill for restoration technicians working in Durham. Microbes are tiny living organisms that make up an essential part of the ecosystem. It is common for bacteria or viruses to be present in a wet or water-damaged property. Instances where microbes are apparent are treated with caution by restoration services because they can make you or our technicians sick. A human hair is 75 microns in size. Mold spores can be 4 microns by comparison with bacteria registering around 1 micron in size. Viruses can be as small as 0.2 microns. The assessment of microbial growth is often understood based on the length of time your home is subjected to water exposure, the source of water, and its contamination levels. In the presence of moisture, bio pollutants can proliferate and must be controlled.

How can I bring microbial growth under control?
Using a qualified water damage restoration firm in the Durham area can help rid your home of bio pollutants. For larger microbes, like mold spores, our team can deploy air scrubbing equipment fitted with high-efficiency particulate air (HEPA) filters. These are effective at removing bio pollutants as small as 0.3 microns. Usually, a SERVPRO technician uses a multi-pronged approach by combining air scrubbing with biocides or anti-microbial chemicals. These can be dispersed throughout a property efficiently using an ultra-low volume (ULV) fogger or mister.

What are the safety measures used to prevent a microbial infestation?
- Containment of the affected area to prevent spreading
- The use of negative air pressure during agitative cleaning or demolition of materials
- Graded anti-microbial chemicals and decontamination zones for workers

A wet property can quickly become a hotbed of microbial activity. Contact SERVPRO of North Durham at (919) 467-0880.

How is SERVPRO Prepared for Disasters in My Durham Home?

8/27/2020 (Permalink)

SERVPRO professionals are trained to handle all types of damage with the equipment and experience to restore your property to pre-damage condition.

With a fast response and experienced master technicians on our roster, we have the expertise and the ability to recover damaged properties “Like it never even happened.”

From Durham to Gorman, we have thousands of homes and businesses throughout the greater Metropolitan area that depend on the fast and reliable response of our SERVPRO team in a crisis. With master certified restorers on our roster in each of the primary niches that we serve, we can offer our customers a level of experience and confidence in the work that we do that provides peace of mind. We are locally owned and operated, meaning that the technicians dispatched to help with your disaster share these same communities with you. We are neighbors helping neighbors. This family-oriented style of operation and customer care has allowed us to become one of the top 100 franchises in the country.


It is often a considerable challenge to manage fire loss events that happen in Durham homes and businesses. After extinguishment, professional restoration teams need to reach your home as quickly as possible to begin sufficient mitigation work to reduce the spread and severity of fire loss effects throughout the property. This also often requires you to manage information and documentation for damage claims made to your insurance company. Our professionals can help to provide the appropriate documentation to your insurance adjuster to ensure that there are a few delays in approval as possible.

What Are Emergency Services? 

Protecting your property often means beginning emergency services for your Durham structure as soon as possible. Between In-house contractors and master certified fire restoration technicians, we have the experience and confidence to provide your home with efficient and effective recovery tactics. Emergency services reduce how destructive fire losses can become, and can involve both repairs and cleaning, such as:

  • Content Management
  • Controlled Demolition
  • Board Up
  • Tarping
  • Debris Removal

What is Expected from Mitigation and Restoration Phases? 

Knowing what to expect from technicians when we get to work in your Durham or Rougemont property can help you appreciate the varying levels of fire restoration. Mitigation is one of the blanket terms used to describe multiple tasks explicitly designed to address pressing damage concerns, including soiling, soot, airborne contaminants, structural weaknesses, and other immediate obstacles.


Because water losses are among the most common needs for a restoration team in Durham and its surrounding areas, we stay prepared for this inevitable loss incident by keeping trailers stocked with recovery tools. There are hundreds of causes for water loss incidents in homes and businesses throughout our service area, making our union of general contractors and qualified restoration technicians vital to the recovery of properties. Our emergency services in mitigation focus on providing effective solutions for both of these fronts.

What Tools Best Remove Standing Water? 

Standing water could be a substantial concern for Durham properties because it allows water migration to happen quickly. Absorption into materials like flooring, sealing materials, wall systems, and other sensitive areas can move water from one area of the property to another over a brief period. These concerns become challenging to address the longer they persist, so it is vital to begin water removal techniques with our team's arrival. Several extraction tools used in these efforts include:

  • Submersible Pumps
  • Truck-Mount Pumps
  • Light Wands
  • Carpet Wands
  • Wet Vacuums

What Efficient Drying Solutions Exist for Durham Homes? 

As with any water loss incident, drying your Durham home is the primary focus of water recovery after a disaster. No matter what areas of your property have become affected, there are specific tools designed to address lingering moisture and dampness where it is found. Air movers are often the foundation of the drying effort, allowing us to focus blasts of heated air at specific targets to promote evaporative drying as efficiently as possible.


While any disaster or emergency could impact your Durham business, fire and water losses are often among the most common call-outs that our professionals must address for commercial properties in the region. Our reliability in these areas can get attributed to our preparedness for these disasters with pre-stocked trailers and technicians available 24/7.

Are there Benefits to An Emergency READY Profile Plan (ERP)?

We ensure that our fast response to disasters allows us to reach your property within hours of the first notice of loss. Those who have already completed the free Emergency READY Profile Plan are at a more significant advantage because our technicians already understand the layout of your structure, the location of specific shutoffs, and other essential details to protect what matters most.

Certified: SERVPRO Cleaned 

Deep cleaning your business has become a popular request in recent months following the devastation of viruses like COVID-19 on Durham businesses. The entire state of North Carolina saw the pandemic sweep through our cities, requiring business owners to take a closer look at the efforts they were taking to provide a sanitary environment for their staff and customers. Our newest defensive cleaning program ensures that you are getting the top tier cleaning approaches, products, and techniques for your business whenever necessary, including:

  • Applying Disinfectant
  • Surface Cleaning
  • Antibacterial Treatment
  • Air Quality Control


Being a coastal state, Durham residents have experienced multiple hurricane-level storms and devastating violent weather events in the past decade alone. Each of these adverse situations can sweep through the area and destroy multiple structures, leaving many homes and businesses vulnerable simultaneously.

Water Removal Solutions for Flooded Properties

Flooding is an unfortunate inevitability for many Durham homes and businesses after severe storm systems pass through the region. Standing water can be a substantial concern in structures, specifically because of how quickly absorption can happen in high permeability materials like wood plank flooring or drywall. Removing standing water involves several extraction tools, including wet vacuums, submersible pumps, and other specialty tools.

Drying and Reconstruction 

Drying your Durham home after a flood loss incident is only part of the solution to the problem your structure faces. Often, flood damage situations require some degree of repair or reconstruction to return the property to its original condition. With a team of in-house contractors available with our responding technicians, we can perform these repairs, and full scale build back, as required.

No matter what disaster your home or office faces, our SERVPRO of North Durham team can help. Call us today at (919) 467-0880.

What Should I Do After Finding Mold in my Business Premises?

8/18/2020 (Permalink)

If mold is left unchecked, it can spread very quickly. Contact our IICRC certified mold damage remediation team for an assessment today.

SERVPRO Commercial Mold Remediation Teams Help Business Premises to Overcome Minor, Moderate, and Severe Microbial Growth Issues.

Is mold growth a recurring issue?

Discovering the presence of mold can be an unpleasant find for any Durham business or premises manager. Treating a microbial growth issue requires professional assistance to avoid recurring problems or spreading throughout the work environment. Many places of work use soft carpets on floors or acoustical ceiling tiles. Both these materials are porous so that they can provide an ideal food supply for fungus and other microbial bacterias. It is not uncommon for businesses to work through microbial growth issues using in-house janitorial teams, but these businesses often find mold recurring in similar spots. Providing safe, sanitary conditions for your staff and customers does not have to be a constant battle. SERVPRO offers professional, commercial mold technicians who can perform an expert inspection of the problem and place the necessary steps for remediation. 

Is it possible to eliminate mold?

Mold spores naturally occur in any indoor environment. Our commercial mold remediation specialists in Durham are capable of bringing microbial growth under control. Remediation can mean removing unpleasant odors, mold colonies, and drying damp spots, or replacing infested materials. Microbes generally only become a problem for business owners when they come into contact with moisture and begin to proliferate, which can quickly get out of control. We have qualified technicians who can demolish infested materials while applying negative air pressure to the areas affected to prevent the spread of mold spores. Once the initial mold colonies are removed, we can use antimicrobial chemicals to avoid spores from building up through growth stages.

What are the steps of mold control?

- Control moisture

- Aggressively remove existing mold colonies

- Demolish and dispose of infested materials

If your business requires immediate mold remediation, contact SERVPRO of North Durham at (919) 467-0880. 

Learn more about Durham.

What Happens If My Drapes Are Heavily Soiled After Flood Damage In Durham?

8/5/2020 (Permalink)

If you are concerned about soiled drapes after flooding, do not despair.

What Can SERVPRO Do For Heavily Soiled Drapes In Durham?

Residents in Durham hope they will never fall victim to storm damage on their property, but there is no guarantee. If you cannot guarantee that water will not enter your home, the next best thing is knowing there is a remediation company you can trust.

Flood damage in Durham can leave textiles such as carpets or drapes soaked through and heavily soiled. Homeowners might find themselves worried about the state of their curtains and wondering if they are facing a huge dry cleaning bill, or even the need to toss them away.

Can SERVPRO help fix heavily soiled drapes?

Thankfully yes – we train our technicians in various textile cleaning methods, including methods well-suited to heavily soiled items. Our team will assess your curtains and test the fibers before deciding which cleaning method to use.

What are the best cleaning methods for heavy soiling?

Three of the best cleaning methods for heavily soiled drapes include:

    •    Hot water extraction is ideal for moderately soiled material and uses an upholstery machine to quickly flush out heavy soils and a dry vacuum for maximum effect
    •    Deluxe pre-condition and rinse is ideal for moderate to heavy soiling and uses a pre-conditioning solution for a deeper clean
    •    Showcase is our most aggressive wet cleaning method and is ideal for heavy soiling – it uses a two-step shampoo and rinse process

These three techniques are all wet cleaning methods. We also train our technicians in dry cleaning techniques, for drapes that are not suitable for wet cleaning.

What else can SERVPRO help with?

Our teams can help with much more than just cleaning your drapes. We can also:

    •    Clean carpets and other furniture and upholstery
    •    Test for moisture levels in carpets and inside walls
    •    Remove and replace damaged drywall
    •    Take steps to remove mold if needed after flood damage

Our cleaning process includes drying and deodorizing, to leave your home fresh, dry, and pleasant to live in once more. We can even help you move items out of your home, and back again if needed.

If you are concerned about soiled drapes after flooding, do not despair. Call SERVPRO of North Durham at (919) 467-0880.

What Can A Professional Fire Restoration Company Do For Me?

7/31/2020 (Permalink)

We understand the need for rapid response and restoration to minimize the loss of your property. Call us right away we are available 24/7.

If Your Durham Home Has Experienced A Fire SERVPRO’s Technicians Can Clean, Repair and Restore Your Home to Pre-loss Condition.

With over 27% of all fires occurring in homes, the danger is very real. A house fire can happen to anyone. If your Durham home needs emergency fire mitigation, we are available 24/7.

 What should I do first after a fire?

Once your family is safe, and the firefighters have everything under control, the first thing you do is contact your insurance. Next, you call a restoration team that handles all aspects of fire damage cleanup in Durham. SERVPRO’s Institute of Inspection, Cleaning, and Restoration Certification (IICRC) certified and fire, and smoke restoration technicians (FSRT) are well trained and have years of experience dealing with fire restoration. Immediate intervention is necessary to prevent secondary damage from occurring.

Scope and Assessment

Upon arrival, the crew chief will start doing a scope of the home. Through this assessment process, the damage to the interior, structural elements, and content gets documented. An immediate plan of action is written up. Restoration is the goal and is typically more cost-effective than replacement. 

Beginning the Cleanup

Before cleaning and restoration begin, the crew will work on removing debris and charred structural elements. We can properly dispose of these items, so you don’t need to worry about getting rid of any waste. We then take steps to:

  • Care for your personal belongings and contents – If the fire is limited to a small area, items may be kept on site but moved to a different area. If required, we will do a pack-out and move the content off-site to our warehouse, where trained restoration technicians clean your belongings.
  • Examine structural elements – We make sure the structural part of your home that has been affected is safe. If portions need to be replaced, we take care of that too.
  • Provide soot removal – Soot can cause corrosion and bond quickly with certain types of surfaces. Water from putting out the fire can add to the situation. Our team knows how to remove soot from the tiniest cracks and crevices.
  • Cleanup water damage – Water intrusion is a problem with any fire that requires firefighters to handle the scene. We extract any standing water, plus we use moisture detectors to find and remove hidden water.
  • Get the crew cleaning – Ceilings, walls, and other surfaces are each assigned to crew members. They then use the proper cleaning techniques needed for that particular area to remove dirt and soot.
  • Deodorize and sanitize – Foul odor from smoke damage can embed itself into everything from furniture to insulation. We have special chemicals and procedures, such as thermal fogging, that removes the odor. We also make sure everything gets sanitized.

 What Can Your Company Salvage?

SERVPRO understands how important the content of your home is to you. It’s not just a bunch of “stuff” that happened to be in a fire. It’s personal, some of it holds special memories and some things are simply irreplaceable. We can’t promise to restore everything in a house with fire damage, but we can guarantee to restore everything we possibly can. This includes things such as:

  • Clothing
  • Personal items such as jewelry 
  • Dishes and household goods
  • Furniture
  • Appliances 
  • Carpets 
  • Tools
  • Toys and children’s belongings

Why Do I Need a Professional Fire Restoration Company?

Fire damage can be far worse than you imagine, even in a minor fire that is restricted to one area. Smoke and soot can spread into the smallest spaces. HVAC systems help carry the sediment throughout the home. If it is a major house fire, the task of cleaning up would be overwhelming to the homeowner. Firefights use not only water but chemicals to put out the blaze. This means knowing how to handle those chemicals safely. Safety is one of the main reasons you need a fire restoration company like SERVPRO. You need the professionals because the typical homeowner does not have access to the advanced technology, heavy-duty equipment, and industrial-strength cleaning agents they do.

Entrust Your Home to A Company That Understands You

 A fire can happen in a heartbeat. Your once-normal life is now in shreds. As homeowners and family members, we understand that. As trained professional technicians, we know how to help. Contact SERVPRO of North Durham at (919) 467-0880 for expert fire damage service. We’re Faster To Any Size Disaster.

How Quickly Does Storm Damage Become Catastrophic In Durham?

7/12/2020 (Permalink)

SERVPRO of North Durham is part of your community and ready to help.

Storm Damage to your Durham Home Can Become Catastrophic Quickly, so Call a Restoration Service As Soon as Possible!

Storms in the Durham area can cause devastation of varying degrees, leaving homeowners in need of help to bring life back to normal. Some consequences are evident and require specialized construction workers, but protecting your belongings and the inside of your home is a job for a water restoration technician capable of applying the latest in technology to your home. A thorough cleanup process can help prevent problems in the future.

Flood damage in Durham due to a storm is a job for our certified technicians at SERVPRO. Our experience prepares us to handle the toughest situations and make informed decisions regarding the restoration process. As we assess the damage in your home, we can make preliminary decisions about items we need to remove to protect your health and about the equipment we need to restore other surfaces. In most cases, we remove porous surfaces such as upholstery and carpets due to the bacteria and debris stormwater brings into your home.

How can I sanitize after a storm?

If you are already thinking of sanitizing your home, you are in good shape. It is not uncommon to find homeowners who focus solely on water extraction and fail to address microorganisms brought in by the flood. However, our SERVPRO team knows that the final stage in a successful cleanup process is disinfecting and sanitizing your home. To reach every corner of your home to the best of our ability, we make use of the following treatments:

    •    Ultra-Low Volume Foggers which sprays a fine mist throughout your home to neutralize airborne bacteria
    •    Thermal Foggers provide a thicker fog which helps deodorize your home
    •    Ozone generator which helps disinfect and purify the air

SERVPRO of North Durham is part of your community and ready to help. When disaster strikes, you can trust our staff to give you an honest and educated assessment of the damage and a solution to your problems. Call us at (919) 467-0880 and let us have an active role in leaving your home “Like it never even happened.”

How Can I Prevent Water Damage Caused By Plumbing Failures?

6/23/2020 (Permalink)

The Plaques Indicate the Broad Range of SERVPRO Services for Durham Area Homes

Certified Restoration Technicians Eliminate Water Damage From Durham Homes

Durham homeowners may be wondering what they can do to prepare for a plumbing-related disaster. A 1/8" pipe leak alone can bring dozens of gallons of water each day into your home. Without fast action, the moisture brought in by this kind of disaster can skyrocket home repair and replacement costs.

If your Durham home needs water damage mitigation services, SERVPRO technicians are available 24/7 to restore your property to a preloss state as efficiently as possible. Your local SERVPRO team is trained to prioritize repair over replacement when feasible to minimize your property loss. Restoration services extend to a variety of structural materials and belongings, including:

  • Documents, electronics, and valuables
  • Apparel and fabrics
  • Upholstery and drapes
  • Carpeting, floorboards, and subfloors
  • Drywall, insulation, wall studs, and ceiling joists

What Causes Pipe Leak Water Damage?

There are several types of pipe leaks that can release varying amounts of water into your home. Here are the most frequent causes of residential pipe leaks:

  • Loose fittings and connections. Every so often, pipe connections loosen and erode, and require occasional tightening or replacement.
  • Unregulated water pressure. Water pressure that is too high can quickly erode pipes and create leaks.
  • Pipes without insulation. In wintry weather, pipes that lack insulation can quickly become damaged by ice buildup inside. Ice expands inside the pipes, which can put enough strain on the plumbing to cause it to burst.
  • Mechanical failures. Faulty installation or repair measures can lead to future water damage incidents.

SERVPRO technicians are trained in the mitigation of pipe leak water damage, no matter how small or large the disaster. Commercial-grade extraction, sanitation, and drying tools can prevent mold growth and structural damage to your property.

What Prevents Plumbing-Related Water Damage?

The key to preventing water damage from pipe leaks and plumbing failures in your home is reducing the stress on the system. Consider these tips for lessening the likelihood and frequency of plumbing failures in your home:

Soften Your Water

Lessen stress on your pipes by installing a water softener. The high amount of minerals in hard water can corrode the plumbing and create buildup inside water supply lines. Not sure if you have hard water? Check your locale’s most recent EPA water quality report. Water with minerals over 140 parts per million is considered to be hard.

The traditional solution for this is in the use of sodium-based softening agents. This process works by creating an exchange of ions between negatively-charged resin beads in the softener unit and positively-charged calcium and magnesium in the water. The sodium makes a brine that isolates minerals from the resin beads and washes them down the drain.

More recent developments allow for the use of electronic softening units, which can dissolve minerals with electromagnetic pulses.

Regulate Water Pressure

Monitor the water pressure in your pipes—normal levels for residential water pressure range from approximately 30 to 50 psi. Levels above 60 psi can cause problems for Durham residents, but this can be lowered with professional intervention or the installation of a pressure reducer. Residential water pressure should not exceed 80 psi.

Before adjusting your water pressure, check with neighbors to see if they have the same problem. If the problem is with the municipal water system, you may not even need to modify your water pressure.

Adjusting your own water pressure is a relatively simple process:

  • Find the bell-shaped pressure regulator near your home’s water meter. Contact your utility provider if you are unsure where it is located on your property.
  • Use a crescent wrench to loosen the lock nut somewhat. Turn the adjustment screw clockwise to increase water pressure and counterclockwise to decrease it. Adjust pressure one to two revolutions at a time.
  • Test the pressure by letting a faucet run for a minute before making further adjustments.

What Does SERVPRO Use to Salvage My Home After Water Damage?

SERVPRO technicians tackle water damage in several steps. One of the most crucial is moisture measurement. Several tools are used to evaluate moisture levels in, on, and even behind surfaces, such as:

  • Infrared cameras
  • Penetrating and nonpenetrating sensors and meters
  • Thermohygrometers

These measurements help technicians determine many crucial elements of the restoration process, including:

  • Calculating drying goals for various surfaces
  • Determining the placement of centrifugal air movers
  • Placement and implementation of dehumidifiers based on the type of device, room size, and relative humidity, among other factors.

Without accurate calculations, the structural drying process can create secondary damages that can increase loss and slow down the mitigation process.

SERVPRO of North Durham strives to keep your home looking, “Like it never even happened.” You can call (919) 467-0880 for disaster mitigation service that can start within hours of your initial contact.

Can My Walls Be Saved After Storm Damage In Durham?

6/16/2020 (Permalink)

If you don’t act quickly, water damage in your home can escalate.Contact our experienced SERVPRO team right away.

SERVPRO Can Restore and Repair Damaged Walls in Your Durham Home Professionally and Efficiently.

Storms can wreak havoc on Durham homes, causing flooding and destruction to the interior of your home. Structural damage is a risk when this happens. Our IICRC (Institute of Inspection, Cleaning and Restoration Certification) technicians provide immediate mitigation to repair and restore your residence from storm damage. 

Why do I need professional services?

Flood damage in Durham that gets inside the home and hits the structure hard needs water mitigation fast. In certain flood situations replacing the drywall is all that may be necessary. This is not the case in a severe flood caused by heavy storms. In states with high humidity, the moisture in the air adds to the overall moisture. It is figured in with the moisture from the flood when assessing what needs accomplishing. Floodwater carries contaminants that need to be addressed. If left unchecked, the following may occur:

  • Mold
  • Structural damage spreads
  • Spread of viral or bacterial contamination 

Preventing Further Damage

 SERVPRO stops flood damage in its tracks. Moisture sensors detect invisible moisture. To keep wetness from spreading, the technicians will make flood cuts six inches above the water damage. If the damage is severe enough, controlled demolition may be required. Water extraction, either with truck pumps or portable pumps remove water. Impacted wall cavities get dried using air movers. Dehumidifiers further help dry out the walls and air. Repairing the walls come next:

  • Clean and decontaminate surfaces
  • Treat carpets with antimicrobials
  • Replace walls
  • Repaint walls 
  • Leave it “Like it never even happened.”

 While it seems like everything is damaged beyond hope from floodwaters in most cases, that is not true. Our IICRC technicians are Faster To Any Size Disaster. We repair and restore wall and structural damage left in the wake of floodwaters.

Contact SERVPRO of North Durham at (919) 467-0880 for flood damage help today.

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How To Fix a Flooded Basement

6/11/2020 (Permalink)

Flooded basement in Durham, NC

How To Fix a Flooded Basement

When you experience a basement flood in Durham, NC, you may want to do all you can to get your business back to normal as quickly as possible. The longer the water sits on surfaces, the more damage it can do. Working with an emergency disaster response team that is faster to any size disaster can make the process smoother and less stressful for all involved. Knowing a few things to do can help you get through the process with confidence.

1. Call a Professional
Your insurance coverage is likely to include water damage from a basement flood. You should contact your agent and a professional remediation team. SERVPRO usually works directly with your insurance company to ensure a smooth process for you.

2. Stay Out of the Water
If you can safely do so, stop the source of the water by turning off the water to the area. If more severe flooding has occurred, turn off the electricity to the area. Do not enter the water unless you have to and always wear rubber boots or walk on something above the water. Never enter a flooded area with water above the electrical outlets. You may need the fire department to turn off the power when it gets higher than the outlets.

3. Work With Your Restoration Company
When the remediation team arrives on site they will most likely assess the damage and begin the water extraction process. They may use industrial blowers to dry the area quickly, which helps keep mold from forming. They will usually repair or remove any damaged structural items. As the last step, your remediation team may replace damaged items such as carpet or drywall.
Finding that you have a basement flood can be a difficult situation. Knowing that there are teams of people that can help with the entire process may give you the confidence to get your business back to normal as quickly as possible.

How To Deal With the Aftermath of a Flood

5/27/2020 (Permalink)

To ensure a quick response time, file everything correctly the first time

How To Deal With the Aftermath of a Flood

Filing an insurance claim for a flood seems straightforward, but every insurer is different. Local water mitigation companies in Chester, NC, can help guide you through the process, but it is best to know several things before a disaster strikes.

  1. Know your responsibilities
  2. Fill out correct forms
  3. Prepare for adjuster visit
  4. Perform minor repairs
  5. Ask questions

Know Your Responsibilities
Every insurance company has rules in place for homeowners. You need to understand the expectations of your insurer to ensure the timely resolution of your insurance claim. Do you need to call the police? How long do you have before filing deadlines? What's your deductible? Know the answer to these questions before filing a claim for a water disaster, like a pipe burst.

Fill Out Correct Forms
As most homeowners know, the claims process is long and tedious. To ensure a quick response time, file everything correctly the first time. Forgetting a signature or submitting an incomplete form will only delay the process.

Prepare for Adjuster Visit
An insurance adjuster investigates every policy claim. The adjuster's job is to determine the value of the claim, and how much the insurer is liable for. Especially with water damage claims, the circumstances around the disaster are crucial for determining liability.

Perform Minor Repairs
While the insurance company may approve your claim, any damage following the initial incident may not be covered. It is necessary to mitigate further loss by performing minor repairs. For example, shut off water supply lines if a pipe burst or cover a hole in your roof to prevent more water damage.

Ask Questions
If you do not understand your responsibilities as the homeowner, or you are confused about policy coverage, ask questions. Being informed is a crucial part of ensuring you receive appropriate coverage.
An insurance claim is a necessary part of disaster recovery. While some may find the process intimidating, it really comes down to understanding your policy, mitigating further loss, and asking questions.

4 Steps To Take When You Smell Natural Gas

5/27/2020 (Permalink)

A gas fire will likely create a mess in your home

Consider The Following Steps If You Smell Gas

A gas fire in a home is something that can often be avoided with the right actions. The key is to know what to do if you smell natural gas in your house in Upland, NC. A little bit of knowledge will go a long way toward keeping your loved ones and your property safe from a devastating fire.
There could be a number of reasons you smell gas in your home. Some situations are relatively easy to address, while others demand the help of professionals. Consider the following steps if you smell gas:

1. Locate the Leak
Safely investigate the most likely sources. Is a stove burner on without the flame? Has the pilot light gone out on a gas appliance? In these situations, you can simply turn the burner off or relight the pilot light and you will be a hero for the day.

2. Shut Off the Gas
If the leak is coming from another source, such as a gas line, shut off the valve if you can find it. Residential gas lines typically have shut-off valves in a number of locations throughout your home, in part to prevent a home gas fire. Once the gas is off, increase ventilation in the home and then call the gas company for repair.

3. Consider Evacuation
It is not safe to stay too long in a house that has a gas leak. A gas explosion could result. Therefore, you may have to make a determination on when to get out of the house and let the experts take over. If the smell of gas is strong or if you cannot find the leak it is probably time to evacuate.

4. Contact Remediation Experts
A gas fire will likely create a mess in your home. For professional cleanup, call a local fire mitigation franchise to rid your home of fire, soot, and smoke damage.

Wet Documents: Tips for Restoration After a Flood

5/12/2020 (Permalink)

In the event of a flood, wet documents are a nightmare situation for many business owners

Tips for Restoration After a Flood

In the event of a flood, wet documents are a nightmare situation for many business owners. Whether it's legal files, photographs, maps, or other types of essential documents, having a few things on hand and a solid plan of action can alleviate the burden of cleanup. To expedite the restoration process, you'll need:

  • Paper towels
  • Adjustable fans
  • Paperweights

Most urgently, you'll need to get the documents away from water as soon as possible. Use proper safety gear here, especially if the floodwater could be contaminated. At this point, you should assess whether you can restore your documents now or later. If you don't have the considerable amount of time or space needed to handle the damaged materials, or if the water is polluted, you should plan to deal with it later.

Restoring Documents Later
Freeze your wet documents in plastic bags to prevent mold. Lay them flat in the freezer to prevent further damage. Documents should not be held here long, so prepare your restoration workspace accordingly. If there's any concern about bacteria in the flooding, or if the documents are damaged beyond simpler drying methods, you'll want to call document restoration professionals in the Marcus Hook, NC, area. Seasoned experts will have technology that sanitizes, digitizes, or otherwise recovers your important files.

Restoring Documents Now
If you're able to manage document drying now, you'll want to first decrease the humidity in your workspace. Eliminate excess water by running a fan in the same room and allowing paper towels to soak up any moisture in your documents. Make sure the paper towels you lay documents on are plain — no designs, as these could bleed and transfer. You'll also want to hold down your documents with some sort of weight to prevent them from curling at the edges.
Cleaning water-damaged materials is a risky, time-consuming restoration process. With careful action and help when you need it, your wet documents can often still be saved.

5 Common Questions About Mold Removal

5/12/2020 (Permalink)

Mold removal can be a frustrating concern to Chester, NC, commercial property owners

Mold removal can be a frustrating concern to Chester, NC, commercial property owners, especially if they've never had to deal with the issue before. The good news is that you don't have to tackle mold growth on your own. Commercial cleanup and mediation professionals have training and supplies to safely and thoroughly deal with the problem. It's not unusual to have questions about the process; here are some of the most common:

What is Mold?

Molds are fungi that thrive in a variety of environments, both inside and outside, but colonies are most likely to blossom in warm, humid conditions. Spores increase and spread mold as they are carried on gusts of air, people's feet, and animals.

How did it get in the building?

Spores may be carried in through the air conditioning and heating system, or it may travel in on the clothes and shoes of the people who live and work in the building. Once inside, the spores establish colonies wherever they have access to oxygen and moisture.

How do I know there's mold?

You may have a problem before you ever get a hint that colonies exist in the basement or behind the walls. Unpleasant odors and dark stains that appear on walls, floors, or ceilings are indications of mold growth. As soon as you suspect its presence, contact professionals for mold removal.

Why is it important to remove mold?

When left alone, mold can spread quickly, eating its way along elements of the building, including drywall, insulation, carpeting, and most other materials used in the creation and decoration of a building.

How long does it take to remove mold?

The length of each project is affected by many factors such as how widely it has spread, the source of moisture, and the type of mold. Some types of mold, such as black mold, may require special methods of disinfection and containment.
Mold removal is just the first step in correcting this issue. The next step involves correcting the leaks or damages that lead to moisture where it shouldn't have been. Finally, you'll need to focus on mold prevention. Chester, NC, professionals may provide valuable preventative steps.

4 Ways To Quicken Storm Recovery

4/29/2020 (Permalink)

Storm damage in Rocky Knoll, NC

4 Ways To Quicken Storm Recovery

If your home in Rocky Knoll, NC, takes on floodwaters, you will want to act quickly to contain the damage to a home. Flood insurance may help pay for some of the expenses, but quick action can limit those expenses, improve safety for you and your family members, and result in a faster recovery. Fortunately, several actions you take will accelerate the cleanup process.

1. Don't Wait for Insurance. To have work done on your home after a storm or flood don't wait for the insurance adjuster to inspect your home or approve repairs. Instead, be sure to document all work and all damages in writing and with photos. With flood damage, the longer you wait for cleanup the more likely expenses will rise.
2. Do Call for Help. Flood waters in your home need to be removed quickly. The waters should be considered contaminated and dangerous to human health and to property. A qualified storm mitigation company has the experience and equipment to remove dirty water from your house. Trained technicians will clean the home in accordance with the highest standards and will arrive Faster to any size disaster. A professional company will help you coordinate claims with your flood insurance provider.
3. Do Limit Mold Damage. Water damage can also lead to mold growth in a home. The longer you wait the more likely mold will spread throughout a home and even infiltrate the HVAC system. Mold has the ability to spread in as little as 48 hours after a flood, making quick action even more critical.
4. Don't Hold Off on Cleanup. The longer you allow water to soak into a home, the more damage it causes and the more expenses you will face. Whether or not you have flood insurance, it is always smart to minimize expenses and speed up recovery. It will allow you to get back into your home and resume your life.

What Will Your Commercial Property Insurance Cover?

4/20/2020 (Permalink)

Commercial insurance

What Will Your Commercial Property Insurance Cover?

You could go years without having to make a property insurance claim for your business. However, when you need it most, your commercial insurance plan will be there to provide relief from emergencies and disasters in your building. Make sure you read through your policy and understand what your coverage entails. This way, you won't be surprised when you file a claim.

Your insurance coverage should take care of any fire damage your building suffers. An exception would be if you started the fire on purpose. Even if a fire starts in an adjacent building in Weaver, NC, but yours still suffers smoke damage, your policy should honor your claim.

Water Damage
Be careful when you examine your commercial insurance policy when you get to this portion. While your plan will cover certain types of water damage, it won't cover flooding from a sewer backup, a break in the main water line or an overflowing body of water. Your policy will accept your claim if the damage occurred from:

  • A leaky or burst pipe
  • A sudden, unexpected malfunction of an appliance such as a dishwasher or water heater
  • Defective plumbing equipment

Your commercial policy should also take effect if your building suffers damage from a storm. This could happen from heavy winds blowing a tree on your building or hail ruining part of the room.

Other Limitations
Property insurance won't cover earthquakes. If you live in an area where these are more possible, make sure you speak to your agent about adding this coverage to your plan. Insurance will deny your claim if there is damage due to your neglect and failure to properly maintain systems and materials in the building. In this case, you would have to pay a professional disaster cleanup company out of your own pocket.
You may not think much about your commercial insurance until you need it. Study this list so you are aware of what it covers.

Tips on Conducting a Commercial Roof Inspection

4/9/2020 (Permalink)

Inspect the roofs drainage system

A well-maintained roof will protect your commercial property in Orange Factory, NC from storm and wind damage. To avoid a roof leak, it’s wise to inspect the roof’s surface periodically. There is no set frequency for inspections, but a general rule of thumb is twice per year. Inspecting in the spring before the hot rays of summer, and again in the fall to prepare for the harsh winter weather, is the best plan. Let’s look at some smart roof inspection tips.

Inspect the Roof’s Drainage System

Leaves, branches, and other debris can clog the drains and gutters. When harsh storms and heavy rains come, this can cause a roof leak. There are a few areas that need attention.

  • Check the roof drains and remove any debris.
  • Look for cracks and repair them right away.
  • Remove dirt and leaves from the gutters.
  • Inspect and repair any damage or cracks.
  • Look for standing water near the gutters and drains. If unclogging the drainage system doesn’t eliminate the problem, call a repair person to investigate.

Check the Roof Covers and Flashing

Brush away debris from the roof cover or shingles. Inspect for loose, damaged or missing materials.
Look for loose or missing flashing around the roof’s equipment and along the perimeter of the roof. Replace or repair the materials.

Inspect the Air Conditioning Units

Check the units and panels to ensure they are mounted securely and look for damage that needs attention. Inspect any additional equipment on the roof as well.

Check Skylights and Roof Hatches

Look for leaks and cracks in skylights and have them repaired.
Ensure that roof hatches have no missing screws or other materials and keep the hatches locked.

Trees around the perimeter of the building should also be trimmed to reduce the risk of branches and leaves clogging drains and causing damage.
You can reduce the risk of a roof leak if you conduct a routine roof inspection of your property.

Assessing the Extent of Mold Damage

3/29/2020 (Permalink)

Mold testing in Bahama, NC

You might suspect you have mold in your home in Bahama, NC, for a number of reasons. You have had water damage in your home, a common precondition for mold growth. You smell a musty odor, often an indication of mold. You see a dark green or black growth on walls, ceilings or tiles. At this point you should have a mold assessment completed by a professional. This will lead to the most reliable results, and can tell you how extensive the mold problem is and even what types of mold are present. A qualified mold remediation company can recommend a course of action that will contain the mold and stop its spread.

Mold Testing

It is possible to do mold testing on your own by purchasing a mold kit. If you go this route, keep the following in mind:

  • The mold samples will have to be sent out to a lab
  • You could have to do multiple tests to get accurate results
  • The results just show a snapshot in time
  • You should test several areas of the home

It may be hard to get an accurate assessment of the mold problem on your own, as you will have to interpret the results. You probably will not learn what types of mold are present and if you have black mold. Also, mold is present in small amounts nearly everywhere; this means you will likely get a positive result no matter the situation.

Mold Cleanup

Unlike the presence of mildew, a less serious problem, mold should be cleaned up through a professional cleaning process. After the mold assessment, the next steps include mold containment, mold removal, and cleaning and sanitizing. Specialized equipment such as air dryers and scrubbers, vacuums and effective cleaning agents will be employed to get mold under control. Trained technicians have the ability to restore or replace items that have been affected by mold.

How can I protect my business during an outbreak?

3/20/2020 (Permalink)

We are here to help you 24/7/365

How can I protect my business during an outbreak like Coronavirus?

With the recent outbreak of the Coronavirus, many people are scrambling to ensure their property is protected. There is a consistent rise in business owners/parents/caregivers interest to ensure that facilities are taking every precaution to prevent any widespread outbreaks. In this article, we will cover what  the Coronavirus is, how you can protect yourself, and how SERVPRO can provide assistance with cleaning and disinfection. 

So, What is the notorious Coronavirus and how does it spread? 

Coronaviruses are zoonotic, which means they are transmitted between animals and people. This virus can cause a variety of symptoms and can lead to a more serious prognosis when introduced to infants, the elderly, and those with weakened immune systems. Once transmitted to humans, other humans can spread the virus through respiration such as coughing and sneezing. 

How can I protect myself, my family, my employees, and my customers?

Pathogens can rarely be seen or detected with the naked eye; but surfaces, toys, furniture, door knobs, etc are often carriers for communicable disease. When it comes to decontaminating surfaces and airborne Infectious diseases, it’s important to call on a professional that is trained & certified in biohazard remediation including the disinfecting of infectious disease. Surface cleaning is not enough these days, and unfortunately the average consumer does not fully understand the products and the chemical components behind the products intended usage. So many products we use and are familiar with are not used properly, and thus get rendered ineffective which is not the case.

How can SERVPRO help during the Coronavirus?

SERVPRO of North Durham offers thorough cleaning and disinfection services for schools, hospitals, and commercial properties. We have a passion for the prevention of illness through proper cleaning and sanitization. Our crews are always ready to go in their PPE to ensure the buildings in our community are safe to enter. 

Our disinfectants & virucides are EPA, FDA, and OSHA compliant, they have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, to name a few. The CDC is recommending a labeled Hospital Grade disinfectant with claims against similar type organisms to COVID19. SERVPROXIDE has demonstrated effectiveness against viruses similar to COVID19 on hard non-porous surfaces. This product can be used against COVID19 when used in accordance with the directions for use against Norovirus Feline Calicivirus** and Canine Parvovirus, Strain Cornell-780916, ATCC VR-2016** on hard, non-porous surfaces. In addition, SERVPROXIDE currently has EPA approved claims for Feline Coronavirus (Strain WSU 79-1683, ATCC VR 989**) and Canine Coronavirus (Strain 1-71, ATCC VR-809**). More product specific information can be obtained on the TDS & SDS.

Call SERVPRO of North Durham today to ensure you have a proper disease control prevention strategy moving forward to help support a healthy and safe atmosphere.(919) 467-0880

Durham Homeowner Needs Emergency Water Extraction, Fast? Call SERVPRO

3/20/2020 (Permalink)

Rapid Water Extraction Mitigates Damage--That's Why Call SERVPRO

Water Removal for Your Home in Durham

Water damage from your bathtub overflowing in your Durham home can be quite devastating, especially if it went unnoticed at first. Left long enough, and the room below the bathroom could wind up with a collapsed ceiling, making quite the mess of your home.
Once a disaster like this has occurred, you need water removal services for your Durham home and fast. Our SERVPRO technicians waste no time in getting to your residence once you call us for help, and we work thoroughly and quickly to prevent additional damages. It is not difficult to see why SERVPRO is the choice of so many homeowners after a water damage emergency.
Once we arrive at your home, we carefully inspect every aspect of the damaged areas. Our primary goal is to mitigate the water damage and restore your home. We first need to pump out any standing water if it is two or more inches deep using a portable, submersible device. SERVPRO techs check walls and floors under the damaged area for water and pump out as necessary.
A moisture meter is used to figure out how badly the water has penetrated floors, walls, carpeting, and ceilings. We also move and block furniture as needed. Water is extracted from hard surface flooring and carpets. If needed, we detach the carpet and extract water from the padding and floor underneath. A majority of the time, the pad needs to be removed and discarded to salvage the carpet with more rapid drying. Drying mats can be placed on hardwood flooring to draw out any residual moisture and water droplets.
Once we have extracted all the excess water possible, we need to dry your structure back out. Air movers are positioned to deliver a rapid airflow over wet surfaces. We base the number of air movers we use in the space based on recommendations from IICRC and experience. Some can produce a heated current which helps to evaporate the moisture swept off objects by the air movement allowing dehumidifiers to then capture and condense this water vapor.
When SERVPRO of North Durham comes to your home in Gorman, Rocky Knoll, or Chester to clean up a water damage emergency, you can trust you are getting a thorough and knowledgeable service. Contact us by dialing (919) 467-0880.


We are Cleaning Experts

3/18/2020 (Permalink)

We can help you be proactive, we are just one call away!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of North Durham, (919) 467-0880

How Small Actions Improve Storm Preparedness

3/5/2020 (Permalink)

If gutters get too clogged with leaves they are susceptible to wind damage

Not all actions have to be major ones when preparing a business in Rougemont, NC, to withstand a big storm. Sometimes it is the small steps, or a combination of them, that help business owners and property managers weather a disaster. A few hours walking the grounds of a company can be productive. For example, finding drainage problems or clogged drains could minimize flooding. Fixing a minor roof leak could prevent water from coming into the building, which in turn could prevent mold growth from happening. A maintenance worker might spot a broken window that could be an opening for water to enter.

Small Actions That Are Helpful

A roof inspection is a good way to prevent a roof leak. Cleaning gutters on a commercial building has the following benefits:

  • It makes the property look tidier
  • It prevents water from backing up during a storm
  • It minimizes wear and tear on the gutters
  • It enables water to drain properly

If gutters get too clogged with leaves, branches and other debris they are more susceptible to wind damage. High winds could rip these vital structures right off the roof and siding. This, in turn, could result in pooling water that might seep into basements, causing additional damage. Taking care of the small things could eliminate the need for expensive repairs down the road.

Critical Steps That Strengthen a Company
A storm has the ability to induce a certain level of panic in many people. One way to counteract that response is with planning. Something as small as knowing who to contact in an emergency can be very helpful as well as calming to employees. This not only involves calling in the first responders but also calling a storm remediation company that can be on your site in less than four hours. A rapid response can minimize water damage from a roof leak, prevent mold growth and dry out valuable belongings.

3 Tips for Filing a Water Damage Claim

2/14/2020 (Permalink)

A flooded home in Durham, NC

3 Tips for Filing a Water Damage Claim

Bursting pipes are a mess and a headache, requiring attention right away. Therefore, homeowners in Durham, NC, should quickly speak with their insurance agency, seeking financial help and guidance. As the paperwork begins, it's important to remain attentive, constantly getting updates and asking questions about what is needed. Be in the know so that you can get the aid you deserve.

1. Remain Up-To-Date on Inspections

Sometimes, an agency denies a filing, stating it falls under gradual damage. This means that the issue began long before you called. While you may not have noticed the problem, it's hard to avoid looking negligent. To fight this, have annual evaluations and maintain records of your plumbing and roof inspections. Evidence of constant monitoring and attention may indicate you did all you could to avoid major trouble. Fix broken pipe complications immediately, and save those receipts.

2. Understand Your Policy Language

Know the policy language very well. It's tempting to rely on the insurer, but take matters into your own hands. Inquire about your exclusions and exceptions. Ask about who is making the decisions, taking note of names. If a denial occurs, ask who made the call and for what reason. Then, research a bit more for backup. For example, a bursting pipe is complicated. The plumbing replacement may not be covered; however, upon thorough reading, you may be able to request assistance for the resulting damage. This would provide compensation for a water remediation company to complete assessments as well as dry and restore the room.

3. Provide Photo Evidence and Estimates

As soon as you notice water damage, call in professionals to survey the property. Sometimes having an outside opinion, could help validate your claim. The experts can test the building for mold and determine the extent of moisture accumulation. All of this information can be sent to your insurer, along with photographic documentation.
Don't let a bursting pipe ruin your week. Contact your insurance agent and request help. During the early process, maintain contact and stay aware of what is needed. Knowledge and perseverance are essential.

Durham Business and Municipal Agencies Rely on SERVPRO for Water Damage Restoration

12/17/2019 (Permalink)

Water Removal Needed for a Large Enterprise in Durham? Contact SERVPRO

Emergency Services for Municipalities in Need of Durham Commercial Water Removal

Commercial Water Removal
Large community structures like schools, churches, and municipal buildings in Durham can be subject to emergency property damages the same as any private residences. Municipal buildings can be at a higher risk, given that the plumbing systems are typically more complicated, have higher usage, and may go more than 48 hours without use over weekends. Usually, water incidents go beyond the depth (no pun intended) of in-house janitorial teams and often need emergency intervention to limit the potential costs of replacement or restoration.

We operate a special commercial water removal team for Durham municipal buildings. At SERVPRO, our focus is on communication. We are getting as much information as possible from the first point of contact to passing on details to the building manager at the end of service. Our water restoration crew chief and a project manager, if needed, can keep you informed of possible outcomes and work done every step of the way. We can send a team of technicians to your site within one hour of notification of loss.

There is a substantial amount of work to do at a large loss site. SERVPRO technicians can conduct pre-testing of structure and contents to put together a game plan for restoration. However, our first concern is performing emergency services that could help to save the building. Emergency services may include things like bringing in generators or restoring electricity to the job site as well as removing large quantities of water from the structure.

There are two main pieces of water removal equipment. The first is sturdy, truck-mounted extraction units that can get rid of over 100 gallons of water before emptying. The other equipment is for standing water using gas pumps to remove it as quickly as possible from the structure and into an open sewer point. Many municipal buildings use acoustical ceilings and thin carpets. SERVPRO special services can help to restore these items without causing further damage or requiring extensive replacement.

When water incidents go beyond the scope of your janitorial team, Contact SERVPRO of North Durham at (919) 467-0880.

Commercial Water Damage Durham - Air Exchange Systems Affect Drying Time

11/30/2019 (Permalink)

Let us be the reason you get your Durham business back to order and success.

SERVPRO knows what your Durham building needs.

New standards for both commercial and residential buildings are designed to make buildings more efficient for heating in the winter as well as cooling during the hot summer months. These buildings are considered tight buildings. However, many older buildings are much more porous. These buildings draw outside air into the building and cause heated air to escape through crevices and cracks in the shell of the building.

SERVPRO trained technicians provide commercial water damage services in the Durham area. Our teams are IICRC certified covering many different subjects, including the effect that tight vs. loose buildings have on drying times and water removal. We also are trained storm damage, fire damage, mold damage, and cleaning experts.

Tight vs. Loose Buildings

Modern buildings are designed to be tight buildings allowing very little air through or around windows and doors. There is little fresh air that is naturally drawn into these buildings through crevices and openings in the shell of the buildings. As a result, air exchange systems were added to force the exchange of air over a specified time frame, e.g., every thirty minutes. Loose older buildings generally do not have air exchange systems.

SERVPRO professionals must consider the type of building, and the impact of air exchange systems when attempting to dry a building after a commercial water damage event. For example, if the air exchange system is drawing warm moist air into the building, while drying a specific area in the building, the drying activity is much less efficient. Drying takes more time and can affect the amount of time the building is unavailable for commercial business activities.

At SERVPRO, we take factors such as these into account. We may request that the air exchange system is shut down while drying the commercial space. If possible, the space may be isolated and dried using air movers and dehumidifiers. We may also use negative or positive pressure solutions to dry spaces in tight buildings.

We aim to return your commercial space to its original condition as quickly as possible so normal commercial operations can resume.

Call SERVPRO of North Durham at (919) 467-0880 for 24/7 service. We proudly serve Gorman, Rougemont, Orange Factory, and the surrounding areas. We're Faster To Any Size Disaster.

To find out more about Durham, click here.

Our Full-Service Restoration Team Is Available 24/7 In Durham

11/12/2019 (Permalink)

Our drying equipment worked to finish the first phase of this storm damage restoration service. Call us right away to prevent further damage.

Moisture Affects On Insulation In Your Durham Area Home

Moisture intrusions on your Durham property often lessen the insulating power of insulation. Insulation typically requires replacement in a variety of situations. Of course, it also depends on the type of insulation you have installed. You should always check your wall insulation, especially when the water level rises above the sill plate or rains down from above. 

When dealing with flood damage in your Durham area home, make sure that your restoration team understands how to identify and address insulation problems that may occur. You want to have access to technicians with Institute of Inspection, Cleaning and Restoration Certification (IICRC), years of experience, and all of the tools and resources required to provide you with quality results.

At SERVPRO, we find that having experience in dealing with a variety of insulation types is an absolute must. Fiberglass insulation is made of non-porous materials and may not lose its insulating power permanently if dried correctly. Cellulose and Rockwool insulations on the other hand, typically mat when wet. You should be ready to replace insulation in most cases, as it is typically more cost-effective to replace than restore. 

Water can also affect an insulation’s “R” value, or fire resistance, and the antimicrobial qualities of cellulosic materials. Rockwool also has metal in it that can rust when wet. Fiberglass insulation does not always remain restorable. The age of the material and amount or length of saturation play a significant role. Vapor barriers on your insulation can slow down the drying process. 

While drying insulation within fully-enclosed walls or ceilings can be difficult, SERVPRO technicians have access to specialized equipment and drying methods to get the job done. Our services often prevent mold growth and the development of secondary damages that can affect your living environment significantly. 

Drying wall cavities requires proper ventilation. SERVPRO technicians can remove baseboards and drill holes between each stud, using air movers and attachments to force air through these holes into the wall cavities to increase evaporation. With an excess of moisture present, we can remove small areas of drywall, and limit any losses you might experience.

Call SERVPRO of North Durham to gain access to full-service flood damage restoration professionals throughout Gorman, Rougemont, and the Bahama areas 24-hours a day, 7-days a week. (919) 467-0880

See more about Durham.

Advanced Odor Control Technicians for Fire Damage Restoration Available in Durham

10/30/2019 (Permalink)

SERVPRO technicians stay updated and educated on all certificates for all your Durham damages.

Our Technicians know exactly what is needed for your Fire damage in Durham.

While removing charred materials from your building may seem like a chore, the real challenge for restorers is to control malodors. When fires occur, materials in your home, release toxins and chemicals into the atmosphere in the form of smoke. These toxins can manifest as thick, odorous residues left behind on walls and ceilings after a fire. In some cases, such as when synthetic materials are involved, these soot deposits can be challenging to clean and release unpleasant odors long after the flames are gone.

Homeowners with fire damage in Durham should avoid entering the property until a fire marshall has cleared it for safe entry. There is potential for significant structural weakening during a fire, and buildings with significant fires can collapse after a fire is put out. In the majority of cases, it is safe to enter the home once harm-causing gases have dispersed. This dispersal can sometimes take an hour or longer to complete.

In the immediate aftermath of a property fire, you should reach out to your insurance provider as well as a trusted professional restorer. While there are specific steps you can take to speed up the restoration procedure, some areas need professional expertise. Small steps may include the opening of windows, light vacuuming of dry soots as well as covering contents with tarps or old sheets. These steps can ventilate your property while also ensuring falling soots or debris do not cause additional harm to carpets and contents.

Once a SERVPRO restorer has arrived, they can help to guide you through the various cleaning methods needed to get your home back to a pre-fire condition. Generally speaking, thicker deposits should be left to your fire and smoke restoration technician (FRST.) These deposits can require specific cleaning agents as well as cleaning techniques to ensure they are not spread further around. If you have specialist restoration requirements, such as electronics or document recovery, you can point these out to your technician. 

Once the cleaning effort is complete, you may find that smokey odors remain in the property. SERVPRO odor control technicians (OCT) are adept at removing, masking, or neutralizing these odors. As a general principle, odor control works best when the method of dispersal matches the odor-causing event. In fires, odors are often caused by hot gases, so we use thermal ultra-low volume (ULV) fogging equipment to disperse solvent in a way that mimics smoke. This equipment can be used in small contained areas or throughout your home.

Containing and controlling odor after a fire can be a challenging process. Contact SERVPRO of North Durham at (919) 467-0880.

To learn more about Durham, click here.

Our Professionals Can Save Your Flood Damaged Home In North Durham

10/26/2019 (Permalink)

Whenever you need us, night or day, we're ready to help.

SERVPRO is Here to Help During Your Flood Damage Emergency In North Durham

Heavy storms, hurricanes, or harsh winds can all cause flood damage to your North Durham home. It is essential to keep weather advisories in mind and be prepared for an emergency when it happens. In an area where heavy rains are known to cause flooding, it is wise to keep an emergency situation and supply kit. Additionally, the kit should include a home evacuation plan.

However, what if a storm causes minor flood damage to your North Durham home? Let's say that a fallen tree breaks a window off the side of your home and allows rainwater into your home during a storm. Let's say that the tree didn't damage the structure of your home outside of the window, and the water only entered from that one spot. The best thing you could do for your home in this situation is to call for help.

Here at SERVPRO, we're dedicated to helping people during their flood damage emergencies. Our motto is that We’re Faster to Any Size Disaster, and we always try to stick to it. During a storm, weather conditions may slow our arrival. We may need to clear fallen trees, avoid flooded roadways, or get stuck in traffic, but we can press on until we get to your home.

In this scenario, when our technicians arrived at your home, we would first tackle the tree in your window. We could use a chainsaw to break it up and make sure that removing the tree doesn't cause more damage than it did when it fell. Once the tree has been removed, we could cover your window to limit exposure to the storm and keep water out of your home.

Once inside, our SERVPRO technicians could begin to use extractors in your living room to remove standing water. Extractors are particularly useful on carpets, upholstery, and drapes because they are capable of simultaneously drying the fabric as well as removing water. After cleaning up the debris, and removing the water, SERVPRO can put you in contact with a contractor who can install a new window for you.

If an intense storm creates damages in your home, never wait. Dial (919) 467-0880 to get in touch with SERVPRO of North Durham. Whenever you need us, night or day, we're ready to help.

For more about North Durham click here.

Three Circumstances That Can Impede Fire Damage Restoration in Durham

10/7/2019 (Permalink)

No matter the damage, SERVPRO can restore your home. Call us today!

Factors that Can Complicate Fire Damage Restoration in Your Durham Home

A house fire can be expensive, especially if your home is large and contains many valuable items. Every fire is unique based on its composition, cause, size, and residue. Some fires involve multiple and complex chemical reactions. The way these factors combine affects how we handle fire damage restoration.

Cleaning up your Durham home after fire damage is a multiphase process. It is crucial to start the process quickly to prevent further damage. Waiting for even a day can compound the cost and restoration time required. Some factors that can complicate the fire restoration process include:

There is a presence of flammable materials.

If your house has many wooden structures, textiles, combustible chemicals, and other materials that do not resist fire, the fire probably consumed many of them. Metal, concrete, and other fire-proof surfaces may not have sustained a lot of heat and flame damage. However, acidic soot residue can cause the metal to corrode or discolor.

The fire damage has affected several rooms or areas.

If gases, liquids, or easily combustible solids caused the fire, it might have affected several rooms. Smoke may also have traveled to different areas, including the attic. Cleaning the attic after fire damage is challenging since the surfaces are porous, making removal of residues difficult.

There is water damage besides fire damage.

Water damage might happen after a fire if the firefighters used gallons of water to extinguish it.

Fire damage restoration requires a systematic approach to reduce the stress on your part. Our SERVPRO team can assess your home and take the right steps to restore it to the preloss state. We can deal with the burned structures and contents and the smoke and water damage.

Understanding the kind of fire and residue produced from it is critical to creating a plan to restore your house. Whether your home has dry smoke, wet smoke, protein residues, fuel oil soot, or other chemical compounds, our team has the tools and experience to clean up the contents and structures property.

We choose the most suitable cleaning technique based on the affected surfaces. For instance, when removing residues from materials that can sustain damage if saturated with cleaning products, we use the spray and wipe technique. The spray and wipe technique is a wet cleaning process where we apply the cleaning product using a spray bottle. After spraying, our technicians use a clean white towel to wipe the surface. Another technique that our SERVPRO Fire & Smoke Damage Restoration Technicians (FSRTs) can use is foam cleaning. It is suitable for cleaning upholstery fabrics that could shrink when damp or whose dyes are likely to bleed during cleaning.

Should you need fire and smoke damage restoration services in Gorman, Rougemont, or Bahama, call the team at SERVPRO of North Durham. We can make the fire loss appear “Like it never even happened.” Our helpline is (919) 467-0880.

More about Durham.

SERVPRO Offers Water Damage Mitigation to our Local Homeowners in Durham

9/26/2019 (Permalink)

SERVPRO Technicians Remove Water from Durham Homes Better Than a Robot!!

Disaster in Your Durham Home? Get Water Cleanup with SERVPRO!

Are you suffering the effects of water damage in your home after a busted pipe or faulty appliance? Water cleanup is needed right away. Here’s how to start the cleanup before the SERVPRO technicians arrive.

Turn Off Your Power
First and foremost, it’s important to shut off any electricity to the house that is in the vicinity of the spillage or puddles. Turn off your switches and unplug your electronics so that water services in your Durham home can be performed as smoothly as possible. Do not let electrical components come into contact with water, or any areas where there may be water damage. Shock or electrocution are always dangers waiting to happen.

Shut Off Your Water Main
If possible, you should be turning off your water main to prevent more water from coming into your home and adding to the pooling water. In these cases, the originating source of the water damage is unknown. If it is an appliance failure or burst pipe in an apparent area, do a local shut-off. SERVPRO technicians can help target the area where the damage started, tracking it to the areas it has affected. Then, the water removal and drying services can begin.

Stay Off a Wet Carpet
If the carpet has been damaged by water, we can inspect the entire carpet pad. In most cases, water soaks down through the layers of carpet and onto the pad. There is specific equipment that is used to extract water from these pads and dry them effectively. We can utilize weighted wands attached to wet vacs, and riding Rovers with the weight of the technicians squeezing out moisture and water from all the layers above the subfloor

Find a Water Cleanup Solution
Water removal happens as soon as the water damage is found. It is imperative to work quickly, so the water does not damage your house further. Industrial-grade tools and machines are used to quickly extract the water and dry the affected location to prevent the growth of bacteria or mold. Water mitigation is a key factor in the restoring of your home to its preloss condition.

Contact SERVPRO of North Durham at (919) 467-0880 for efficient water cleanup and restoration services. We can help 24/7.

Containment Is Crucial After A Storm Damaged Your Durham Property

9/18/2019 (Permalink)

We strive to get your business back up and running quickly after a water loss emergency.

Containment Can Keep Your Doors Open During Storm Cleanup In Durham

After the damages that Hurricane Dorian and other severe weather events have presented to Durham offices over the past decade, many property owners are faster to trust in the experience and quick response of our professionals. Even amid a crisis, our team can work to begin containment strategies designed to limit the spread of water damage and other potential contaminants from reaching dry and clean areas of the building.

It does not take much for these contaminants and hazardous effects that could be present to spread without immediate hurricane and storm cleanup for Durham businesses. Our SERVPRO professionals have accreditations from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in all facets of cleaning and water restoration, giving every business owner the confident response that can keep their doors open when possible. Containment is a substantial component of keeping your business going after an emergency.

There are two main ways that our professionals establish effective containment for contaminated areas where controlled demolition, reconstruction, cleaning, extraction, and other debris-inducing and agitating practices could take place.

Building Strategy
The construction of containment walls is a highly effective approach, though it does time to erect these defenses. We can seal off doorways and all other openings with thick (6mm) plastic sheeting. We construct a decontamination room so that cross-contamination and the spread of debris do not occur to unaffected areas of your office. The HVAC system gets disabled and registers and vents covered through the damaged portion of the building.

Negative Pressure
Air filtration devices can blow air outside of the building. These same devices can also control the airflow to the quarantined area of your business. We can permit clean air into an area, while continually working to discharge contaminated air outside of the building. This strategy that piggybacks on structural containment can be an effective method for allowing your office to run in a limited capacity safely.

We strive to get your business back up and running quickly after a water loss emergency, and these containment strategies can help. Give our SERVPRO of North Durham team a call whenever you need us at (919) 467-0880.

For more about Durham click here.

Steps to Drying Your Durham Home After Flood Damage

9/12/2019 (Permalink)

We can step you right into a clean and waterless Durham home, after your flood damage.

SERVPRO knows the steps to take during you flood damage clean up in Durham.

It is devastating to experience a flooding disaster in your home. There is an inherent danger in floodwaters because they usually contain harmful pathogens and household chemicals. Your home’s building structure can weaken after a severe flood, and the floors and walls can cave in. Fortunately, quickly handling the problem helps minimize the extent of the damage and makes repair and cleanup easier. 

After experiencing flood damage in your Durham home, the priority is staying safe. You may be forced to leave the house if the flooding is severe. When you return, turn off the electrical power and wear protective gear like gloves and rubber boots to avoid coming into contact with the hazardous materials that the floodwater may have brought into your home. 

Before removing the water or making repairs, document the damage fully for your insurance company by taking photos or videos. Digital versions are ideal because you can store them electronically, and copying them is easy.

To dry your home effectively, it is advisable to work with professionals who have expertise in restoring homes after a natural disaster. The flood damage cleanup experts from SERVPRO can help you restore your house to its pre-incident condition by removing the water, returning humidity to normal and drying the affected areas.

Our crew assesses the structures and contents in a home before beginning the remediation process. We determine what is salvageable and unsalvageable. We dispose of items that have been badly damaged. Our crew can properly document any unsalvageable things and file the details directly with your insurance firm for replacement. If the flooding was severe, we can remove the flooring, drywall, and insulation to prevent mold growth. Mold can grow within twenty-four to forty-eight hours after a flood, therefore the need to act quickly before it spreads.

At SERVPRO, we use scientific approaches for water removal and cleanup of flood-damaged buildings. Our Water Damage Restoration Technicians (WRT) use powerful pumps to remove all the standing water from a home. We also use sophisticated drying equipment like:

  •       Air movers – They offer high-velocity airflow that speeds up the drying process. These devices improve air circulation to enhance evaporation and minimize drying times.
  •       Dehumidifiers – They regulate humidity by eliminating extra water vapor from the air, creating living conditions which are unwelcoming to mold.

We create a balanced drying system, meaning that dehumidifying equipment can remove as much moisture from the air as the air moving equipment is putting in. We also monitor and document the entire drying process. Our technicians use moisture meters and moisture sensors to check if there is any moisture in the ceilings, flooring, and walls. If there is moisture, we come up with an all-inclusive drying plan to eliminate it effectively.

When floodwaters have entered your residence, SERVPRO of North Durham can help you in removing the water, cleaning up and drying the affected areas. Call us today at (919) 467-0880 for a rapid restoration process. We’re Faster To Any Size Disaster.

To find out more about Durham, click here.

Call Our Professionals For Help After A Fire In Your Durham Home

9/12/2019 (Permalink)

“Like it never even happened.”

Fire Damage In Durham Gets Fast Help From SERVPRO

After fire damage hits a residence, the probability of lessening loss is dependent upon a few factors such as:
    •    The types of materials damaged in the fire
    •    Use of and amount of water in the home from fire extinguishing efforts
    •    The attempt of any DIY cleanup methods, in some cases, this can worsen fire loss
    •    Amount of time passed since the fire occurred

SERVPRO handles fire damage cleanup in local Durham area residences with compassion. We know it is hard to find anything positive about the situation when all you see around is charred possessions and structural components. Our Fire and Smoke Damage Restoration Technicians know how to use our array of specialized equipment and training in proprietary cleaning methods to reduce the amount of fire loss.

We inspect each item before removal as a fire loss to ascertain if the potential is there for restoration. Many nonporous things may look unsalvageable, but with a process such as immersion cleaning, they can return to its pre-damage condition. Our professionals communicate with both the property owner and adjuster to ensure we always work within the budget, and our technicians remove nothing from the residence without permission.

After the removal of charred debris and cleanup of smoke residue along with soot removal, we also ensure that no residual odors are left behind. We have various methods of odor control and most importantly, we also inspect and clean the ductwork in the home if necessary for complete odor neutralization.

When SERVPRO technicians complete the fire cleanup and odor control efforts, we give the homeowner and the adjuster a report detailing our actions during restoration services complete with photographs and notations of whether the item was a loss or restored. This information assists with expediting insurance claims.

SERVPRO of North Durham at (919) 467-0880 stands ready to assist local property owners with restoration services after any type of fire damage, and we make it “Like it never even happened.”

For more about Durham click here.

Why You Should Hire SERVPRO For All Types Of Remediation Needs In Durham

9/12/2019 (Permalink)

Whether your home is affected by flooding, fire, excess water or mold, contact SERVPRO right away for remediation after damage.

Call the Professionals at SERVPRO of North Durham For Help Today

There are many levels to restoration services for Durham homes. Fire and mold damage create unique challenges. Water damage occurs as a result of intense storms, plumbing failures, or fire extinguishing efforts. When any of these situations happen, it is vital to retain professional mitigation to avoid any further loss to the residence or possessions. 

Fire damage not only destroys Durham property and contents through heat but also leaves behind a strong odor that requires handling before repairs or reconstruction efforts begin. SERVPRO team members hold certifications as Fire and Smoke Damage Restoration Technicians. This training means they follow the best practices for turning around fire loss to your property quickly, and we have the expertise and equipment to handle specialized cleaning situations such as:

  •   Sometimes soot enters and spreads via the HVAC system, which requires a thorough cleaning of the ductwork.
  •   Using our waterless cleaner for handling smoke residue on stone, masonry, and brick
  •   Choosing the right cleaning techniques for different types of smoke residues. Improper cleaning may cause additional damage.

It is vital that residents know their home is safe and hygienic after fire debris cleanup and mitigation. We use equipment such as air scrubbers and hydroxyl generators as methods to eliminate soot particles and smoke odors from the house, so the residence is as clean as it smells.

Water damage in Durham homes is one of the most common issues homeowners face. Pipes break, with the majority happening in two areas of the house most often-the kitchen and bathroom. However, anywhere plumbing runs in the home has the potential to leak. Appliances such as dishwashers, washing machines, and toilets are another frequent reason SERVPRO technicians perform water extraction in homes. We have numerous kinds of water removal equipment, some for special applications such as removing excessive moisture from upholstery and carpeting, so they have more significant potential for restoration to their preloss conditions instead of inclusion as a water loss.

Locating water takes more than visuals. Depending on the surface we are scoping, SERVPRO's advanced moisture detection equipment finds water hidden under flooring and behind walls. The reason for fast water removal is two-fold. First, it lessens the damage to the structure and contents from exposure to excessive moisture, and second, it decreases drying time. After the property reaches drying goals, if residual water odors remain, we treat those to eradicate any musty smells left behind by the water.

In Durham, storm damage happens with little to no warning. The clock begins ticking on flood damage with secondary issues such as mold and foul odors setting up home if cleanup efforts do not start quickly enough. 

The first concern for SERVPRO is your safety. Only remain in a storm-damaged property if it is safe to do so. When a tree limb causes damage to a window or roof from high winds and rain enters the house, that type of water intrusion is a clean water spill. As long as water cleanup begins within 24 hours, it does not have a chance to progress to more severe types of water mitigation such as gray water (may contain bacteria) or black water (possibly contaminated with anything from bacteria, toxins or sewage).

When flash floods occur, primarily fueled by runoff, copious amounts of water have the potential to cause severe damage. Unless the water is from a storm surge, it tends to drain off quickly, leaving behind saturated items and wet building materials. Sheetrock wicks water rapidly due to the sandwich design with absorbent material. Once moisture enters, a breakdown occurs quickly and sheetrock buckles and warps in reaction. When SERVPRO certified Water Damage Restoration Technicians encounter damaged sheetrock, we try to leave as much of the structure intact as possible. We use moisture detection equipment to measure roughly six inches above the water line in the sheetrock and perform flood cuts, removing the damaged wall material.

Once we remove any debris left behind and complete water extraction on the property. SERVPRO technicians carefully scope the property to establish drying goals to bring the indoor humidity levels down and inhibit the growth of mold.

If items in the home require pack-out, we use either secure storage at our location or secure pod storage on-site. We catalog, photograph, and note the area the item came from, so after the completion of water cleanup efforts; there are no issues returning each item to the place it came from, and we provide the homeowner with a detailed list of any necessary repairs required to return the home to its preloss condition.

It is tough to find out your Durham home requires mold remediation. Whether it was just a musty smell or you found mold colonies growing in your home, SERVPRO has trained Applied Microbial Remediation Technicians (AMRT) that safely turn round mold damage to your home and possessions.

The key with mold remediation entails making the home inhospitable to mold growth. This phase of mitigation means lowering the indoor humidity to under 45% and taking away reasons for excessive moisture conditions developing such as a leak, poor drainage or something as minor as a malfunctioning exhaust fan porting humidity from showers into the attic instead of away from the property. 

We contain the areas with mold growth and carefully dry and remove the colonies. Once completed, all affected surfaces receive a wipedown with antimicrobial cleaners and areas where mold growth occurred get treated with sealers to inhibit the germination of spores and any return of the colonies.

Why SERVPRO? We know that any type of home disaster resulting in the need for restoration services feels overwhelming. We do everything possible to take the stress off homeowners and assist in dealing with the claims adjuster when needed. Our unique Contents Claim Inventory Service (CCIS) has a list and value of the contents along with a detailed report including before and after photos of restoration efforts. This service helps homeowners expedite the claims filing process and provides proof of every item claimed as a loss.

When you need restoration services, SERVPRO of North Durham is local and available 24/7 at (919) 467-0880. Our certified technicians have the training and access to specialized equipment to make any home disaster, "Like it never even happened."

Click here to learn more about Durham.

Unwanted Water Spillage in Your Durham House? SERVPRO Can Help--We're Faster To Any Size Disaster

8/8/2019 (Permalink)

Avoid Extensive Water Damage Restoration Services in Durham--Contact and Contract SERVPRO

Every Second Counts When Doing Water Removal in Your Durham Home

Generally, significant water spills occur in an instant. However, damages do not happen uniformly. Although the water might take just a few minutes to fill up your property, the damages left are mostly cosmetic in the first few hours. Letting the water sit over extended periods is what leads to severe damage. The need to reduce stagnation time is why every second counts during water removal.

Swift Spillage Removal Means Less or No Damage
Taking quick action within the first few hours can add an aspect of damage prevention to the exercise of water removal in your Durham home. Materials such as drywall and wood absorb water slowly, and therefore, immediate extraction can help preserve their structural integrity.  Removing water fast requires sufficient resources.  Mops and buckets may do the job, but it can take too long. Pumps and other extractors are better suited for the job. For example, a truck-mounted water extractor can remove thousands of gallons within a short while. Our SERVPRO crews pack different equipment in our green trucks, including:

Water Claw Sub-Surface Flood Extractors
Rover High Volume Extractors
Submersible pumps
Wet Vacs

Tick Tock Tick Tock Results in More Water Damage
If water sits for over 12 hours, it has time to wick into different materials including drywall or wood panels, therefore, necessitating advanced removal procedures. Because drywall construction is gypsum-based material sandwiched between two sheets of paper, water left to sit in a property over an extended period can cause extensive damage through wicking. Such damage can extend several inches or even feet above the waterline. Our SERVPRO technicians cut off the extensively damaged sections of drywall. This controlled demolition is called a flood cut. We then use methods such as dehumidification to dry excess moisture from the rest of the drywall and the exposed void.

Methods and Equipment Can Save Fixtures and Cabinets
Depending on how the spill happens, the water might reach concealed or hard to reach areas of your property. Floors and walls behind cabinets are a good example. If left untouched for over 24 hours, such water can lead to the development of mold. It is necessary to drill small holes to ease removal. Our SERVPRO technicians drill these weep holes in the cabinet to improve air circulation then patch with a comparable material after drying.

For faster removal of water from your Gorman, Rougemont, and Bahama properties, call SERVPRO of North Durham to help. You can reach us at (919) 467-0880. We have the resources to make it "Like it never even happened."

Here you are.

Our Professionals Discuss The Dangers Of Flash Flooding In Durham

7/29/2019 (Permalink)

Give our professionals a call anytime at (919) 467-0880.

Risks Of Flash Flooding In Durham Homes

Flash flooding is one of the most destructive forces that can affect Durham residents, primarily because of the sudden onset of the emergency and the number of properties that can become affected simultaneously by the powerful wave. As many homeowners likely pursue DIY restoration tactics, it is crucial to know the present risks with natural disasters like flash flooding and several inches of standing water in your property.

Our SERVPRO professionals would urge all uncertified restorers to use caution when addressing flood damage in a Durham home. Especially in situations where natural flooding has occurred and compromised multiple properties throughout the neighborhood, it is imperative to take the right precautions as you work to begin water removal and drying strategies. Water in these situations should get treated as contaminated, and the appropriate protocols and disinfection practices should be in effect.

As you might expect, flash floodwater can enter and spread through your home quickly. With little to no warning, you should attempt to grab irreplaceable and invaluable items only if it is still safe to do so. Once water makes the flooring no longer visible, it is not advisable to get into the water – even with rubber boots and protective equipment on your body. Even our SERVPRO professionals would exercise caution in how contaminated floodwater got managed, starting with prioritization of extraction and drying.

Apart from the potential collection of bacteria, decomposing materials and carcasses, and even sewage, you should remove standing water before entering it because:

    •    You can risk electrical shock if live wires or electronics have come into contact with the water rising in the house.
    •    Debris could have sharp edges and points, which can cut or puncture the restorer – even with protective gear.
    •    Heightened chance of infestations with reptiles and rodents, both of which can create additional stress for unprepared homeowners.

Flash flooding incorporates water from multiple sources and areas, presenting an impossible situation for determining contaminants and risks. No matter how severe the situation, you can count on the expertise of our SERVPRO of North Durham team to help, or to help you with information to do the job safely. Give our professionals a call anytime at (919) 467-0880.

For more about Durham click here.

Professional Water Damage Restoration To Durham Homes

7/21/2019 (Permalink)

SERVPRO works hard to help you take your mind off of your Durham home water damage.

SERVPRO works hard to help you take care of your Durham home water damage.

Durham residents have little concern over flooding for the most part. While a thunderstorm can fill the streets occasionally, homeowners know that their major water intrusion issues come from faulty appliances or plumbing issues like a rusted out elbow joint under a sink. 

Restoring a home in Durham from water damage takes special training and an extensive equipment inventory. SERVPRO response teams train to all industry standards when it comes to removing standing water, drying the structure, and lowering the inside humidity level to a normal, comfortable level. 

After stopping the source of the water, team technicians move in with water extractors to draw water off surfaces, out of carpets, and from between floorboards. They can adjust the vacuum speed and introduce heat at the same time with these wands and other devices to quickly remove water and dry surfaces without accidentally damaging them further. 

If the water intrusion went unnoticed for an extended amount of time, then the water level can be much higher and require a larger pump for removal. Regardless of the amount pumped out, and since this is treated water, technicians pump it directly into the nearest drain. 

Next, SERVPRO team members install fans at key points to draw damp air out of the home. They reduce the inside moisture level, increasing the natural evaporation rate, and drying the interior without secondary damage to building materials like drywall. 

For items that absorbed so much water, they also use air movers. These machines generate warm, dry air that technicians can adjust to flow across surfaces to force moisture into the air where the fans pull it outside the home. They can also use these machines, attached to a hose, to dry the spaces under floors and behind walls.

Finally, technicians use commercial grade dehumidifiers to draw out of the air. Depending on its size and the air moisture content, each one can remove 25 gallons every 24 hours. This both lowers the humidity level and augments the efforts of the air movers and fans. 

Restoring a home is not an easy or quick process. At SERVPRO of North Durham, we take every step necessary to return a dry, safe home to its owners and residents here and in surrounding communities like Gorman, Rougemont, Bahama. If you have had any amount of water spill across your floors or elsewhere in your home, call us today at (919) 467-0880 to begin restoring your residence to a dry, livable condition. 

If you would like to learn more about Durham, click here.

Our Technicians Discuss How To Avoid Damage In Your Durham Kitchen After A Fire

7/9/2019 (Permalink)

In case of a fire incident in your Rougemont, Orange Factory, or Rocky Knoll property, call SERVPRO of North Durham to help.

Fire Damage Technicians In Durham Talk About Preventing Kitchen Fires

According to statistics, the local fire department receives around 50 structure fire calls each year. Fortunately, fire damage occurring inside your home can often be prevented by following certain safety practices. Several of these structural blazes ignite during cooking, and according to the National Fire Protection Association, 66 percent of kitchen infernos start by unattended cooking. The statistics also say that 62 percent start from stovetops.
Once a problem starts inside your kitchen, it can quickly spread and cause fire damage inside your Durham home in rooms other than the blaze's source. Once objects burn inside your kitchen, it is wise to call in a professional restoration company such as SERVPRO. After you, the homeowner extinguishes the fire, things you do to try to fix the problems could make issues worse. For example, cleaning soot residues with the wrong chemicals can smear the soot and cause more damage to the surface you were trying to clean.
The best thing you can do yourself is to prevent a fire from starting in the first place. Many kitchen blazes can be avoided by never leaving the kitchen while you are cooking. Keeping your appliances, including your oven and stove clean can also prevent unwanted grease fires from igniting.
Our SERVPRO experts also recommend that you regularly test smoke detectors and make sure that they have operable batteries and are working at all times. It is wise to have a smoke detector located just outside of your kitchen. If detectors get put inside the kitchen, they could go off during cooking when any amount of smoke enters the kitchen. If they are close to but outside of the kitchen, then they should not go off unless an actual kitchen fire starts.
It's smart to have a fire extinguisher that has been checked close to the kitchen area. Putting out a fire shortly after it starts can reduce the total amount of damage suffered by your home's building materials and contents. Once the fire gets extinguished, it is then good to call in our SERVPRO technicians so that we can assess the situation for you.
In case of a fire incident in your Rougemont, Orange Factory, or Rocky Knoll property, call SERVPRO of North Durham to help. You can reach us at (919) 467-0880 any time. We’re Faster to Any Size Disaster.

For more about Durham click here.

Your Pizza Parlor is On Fire!

6/30/2019 (Permalink)

Let SERVPRO help you make sure your food is the only thing on fire.

SERVPRO will keep your business up and running.

The restaurant business is not simple. Aside from the regulatory aspect of owning an eatery, you need to worry about staffing, competition and keeping current with marketing trends. Your inventory is perishable and closing even for a day can cost you in terms of revenue and market share. So, when you suddenly find that there has been fire damage to your pizza parlor, you know that time is of the essence in restoring it. You cannot afford to lose momentum.

Thankfully, SERVPRO is available to all business owners in Durham who are affected by fire damage. If there is ever a time to call a team of specialists who is available 24/7, this is it!

Our technicians have formal training and on-the-job experience to restore your pizza place as soon as possible; you only need to call us. Upon arrival, we ensure the safety of the site and quickly proceed to assess the damage so we can tailor our plan to minimize your losses.

In a fire, the flames, smoke, and soot are a cause of distress, but so are the extinguishing agents used by firefighters. Our SERVPRO fire restoration technicians (FRT) are prepared to handle your specific needs and work with you to preserve as much of your inventory as possible. We also recognize that you may have specific health department guidelines to comply with, which we take into account when formulating our work plan.

As we work, we may divide your restaurant by utilizing protective plastic sheeting, which allows us to isolate damaged areas. This isolation is crucial in preventing the spread of damaging agents throughout your restaurant. Throughout our process, we carefully document each step, so you may have it at your disposal when filing an insurance claim.

Do not let the unexpected derail your business plan. SERVPRO of North Durham is here to help. Call us at (919) 467-0880 and let us leave your pizza parlor “Like it never even happened.”

To know more about Durham, click here.

We Discuss The Crucial Steps Of Mitigating Flood Damage In Your Durham Home

6/19/2019 (Permalink)

Call (919) 467-0880 whenever you need professionals who understand the mitigation process and can erase flood damage from your property.

Important Steps Of Mitigating Flood Damage In Durham Properties

As soon as the water recedes from flooded areas in Durham, SERVPRO knows it is time to start mitigating the damage so people and businesses can get back to their usual activities. Many drastic differences come about when a home sits under water, no matter how high that water rises or for how short a period the incident lasts.

SERVPRO wants to assure residents that our extensive training gives us unique insight into mitigating flood damage in Durham, making it possible to restore your home “Like it never even happened.” Our teams use standardized and internationally accepted methods that give you the results you need after a disaster.

We use small extraction units to get the water out of enclosed spaces. Wherever possible, we use buckets, too, as this brings more team members into this preliminary aspect of the job. The goal is to get your house dried out and as quickly as possible while remaining efficient as we can. Doing so saves you money while getting your property back to livable condition. This goal remains a factor throughout the time we work on your home.

Drying your home requires our air movers, plus desiccant machines. Dehumidifiers remove the water vapor that fills the air as rapidly as our machines pull it out of your home’s framework and damp structures. While we have these machines running, we also work on cleaning the debris from the property.

Removing what the flood brought in includes removing silt and other sediments from your floors, as well as damaged carpets, composite flooring, and other coverings. We cut out damaged sections of your walls, which can help air movers dry the uppermost sections of these walls’ interiors. As we do this, we also apply disinfectants. This can happen with both sprays for isolated areas or misting with a fogger to treat larger surfaces evenly and quickly.

As SERVPRO workers engage in these and other activities, we also use monitoring devices that show the progress of your house. Drying too quickly can cause problems, just as leaving moisture inside a property can increase the amount of damage.

Cleaning residues from surfaces before spraying the area with disinfectant helps the chemicals work more effectively, decreasing the possibility of cross-contamination. Before your family moves back home, everything becomes clean, dry, and safe again.

SERVPRO of North Durham’s service area includes Weaver, Upland, and Chester. Call (919) 467-0880 whenever you need professionals who understand the mitigation process and can erase flood damage from your property.

For more about Durham click here.

Stop Suffering Through Water Damage Alone in Your Durham Residence

6/16/2019 (Permalink)

If your water dispenser leaks it can slowly cause water damage if no one notices. Contact SERVPRO today for water damage remediation assistance.

Leaking Water Bottles can Create Localized Water Damage in Your Durham Home

Temperature changes rarely cause problems with the plastics used in food packaging, including water bottles. Large bottles come in a sturdier grade than personal sized bottles, leading many to assume they are indestructible. However, containers can get broken along their seams if mishandled. Allowing your children to use a case of unopened bottles as a make-shift table or seat for friends while marathon gaming at your Durham residence can become problematic.

Cleaning your Durham home's floors after guests leave can alert you to water damage from leaky bottles before it becomes severe. A two-liter bottle of water that leaks all over your floor might seem unimportant to your teens, so they never tell you what happened while letting the water soak into the carpet and floor underneath. Water spreads both horizontally and down, and if more than one bottle leaked, the damage multiplies even more rapidly.

Drinking water like this remains clean and calling SERVPRO as soon as you find localized water drenching your carpet can save you the expense of replacing your floor covering. We can extract the lost water to protect both carpet and pad, as well as prevent any delamination from occurring.

To prevent stains or discoloration, our specialists can clean the entire area to remove soil and allow the carpet to dry evenly. This prevents water marks from showing up once the drying process completes. To make this happen faster, we can place an air mover so the carpet dries. Air movers also promote even drying across the surface.

When thicker padding exists under the carpet, we can use our weighted claw device, which compresses the fluid saturating the dense pad while simultaneously using a pump to extract the water. We perform this before cleaning the carpet, as doing so saves time later when extracting the water during routine carpet cleaning tasks.

SERVPRO of North Durham carries out mitigation and restoration of carpets and other flooring types in residential settings throughout Bahama, Upland, and Weaver after water damage events occur. Your home does not require a deluge of water to need professional services. Call us to make sure your home stays protected. Our 24-hour service line is (919) 467-0880, and is answered every day of the year, including weekends and holidays.

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Our Flood Damage Technicians Discuss Our Black Water Procedure For Your Durham Home

5/29/2019 (Permalink)

Black water emergencies require specialist training and remediation procedure.

Black Water Flood Damage Procedure For Durham Homeowners

Contaminated flood waters can pose a severe risk to your health and require special cleaning procedures from a dedicated professional. A scenario involving contaminated water- also known as black water- could be the result of an external situation like road overflow or an internal one like a backed up open sewer point. Both types require personal protective equipment (PPE) to remediate damages safely.

Homeowners who need help with flood damage in Durham can rely on our out of hours technicians for assistance. On arrival, SERVPRO can immediately get to work securing the job site. Securing the site involves eliminating safety hazards as well as containing the area of damage by setting up physical barriers. Once the quarantine zone is established, only persons wearing appropriate PPE like full-body suits, respirators, and eye protection can enter.

The first step in dealing with a contained black water emergency is to disinfect the site thoroughly. SERVPRO provides technicians with a full range of EPA registered disinfectants. Using shovels, we can begin to remove debris as well as standing silts from the property. Since some of these materials may be considered biohazardous waste, our technicians handle the removal, packaging, and disposal of waste from start to finish.

Contaminated water migrates rapidly so thoroughly drying excess water from carpets using industrial grade extractors is the next step. Once your SERVPRO technician is satisfied that all harmful waste is removed and the area adequately dried, we can conduct a thorough safety inspection to decide which materials are salvageable and which are not.

Generally speaking, a black water flood situation means that the majority of items must be replaced rather than restored. Non-porous structural contents can be pressure washed and disinfected onsite. Porous items like carpets, pads, or other fabrics are usually considered non-salvageable so must be disposed of in line with state and federal guidelines. At the end of service, we can speed up drying using dehumidifiers and dispose of debris at an approved waste disposal site.

Black water emergencies require specialist training and remediation procedure. Contact SERVPRO of North Durham at (919) 467-0880 now.

Click here for more about Durham.

Why Fast Remediation is Necessary for Commercial Water Damage in Durham Retail Stores

5/21/2019 (Permalink)

Water damage can ruin inventory and interrupt your business. SERVPRO has the experience to provide the least disruption while removing the water.

Why You Need Quick Commercial Water Removal in Your Durham Retail Store

Water can enter your retail store because of a leaky roof. Holes or tears in membranes after something falls on the roof can cause rainwater to enter a commercial building. The edges of the membrane of a roof may also become unsecured and let water into the building.  

When there’s commercial water damage in your Durham retail store, you need to take the necessary steps to lessen the effects of water. You should contact a professional restoration company such as SERVPRO to solve the issue. Our technicians have the training, equipment, and experience required to manage water loss. We respond quickly to reduce the destruction and manage the restoration project effectively.  

Water can ruin the products in stock, and you may have to discard them. It can also lead to the interruption of business operations and financial losses if you do not attend to it immediately. If the incident occurred during your store’s busiest season, then the loss of potential profits would be more significant. During such a crisis, the cash can flow out because of the costs related to repairs and the everyday expenses of your business like loan repayments, and utility bills. If you are forced to shut down your store for several days or weeks, your customers could look for the products they need elsewhere and find a retail store they like better than yours.  

Our SERVPRO technicians can inspect the affected areas and establish priorities, goals, and tasks. If there’s water on the floor, ceiling or walls, we can use equipment like wet/dry vacuums to extract it so that the areas can dry faster. Our services for handling water damage in retail stores also include drying, dehumidification, and odor removal. Our technicians perform building structural dry outs using a combination of high capacity air movers and dehumidifiers. We change the location of air movers during drying so that the surfaces can dry evenly and thoroughly. Our restoration specialists monitor and maintain proper humidity, temperature, and moisture levels during the entire process to ensure quick and complete drying.  

If you have water damage in your business premises, call SERVPRO of North Durham. You can reach us any time of the day or night at (919) 467-0880. We have the expertise to handle a water loss incident of any size.

 Durham was originally named New Hope Chapel Hill. Read more here.

After A Tropical Storm Damages Your Durham Home Call Our Experts Right Away!

5/8/2019 (Permalink)

You can count on us to help restore your property completely.

Tropical Storms That Can Flood Durham Homes

Tropical storms and hurricanes are unfortunate circumstances that affect homes and businesses throughout our Durham region. With the severity of these storm systems as they pass through, structural damage could result on account of strong winds and torrential rainfall. Damages to roofs, windows, siding, and even indirect damage like falling trees can give a clear pathway for disasters like flooding to begin. Water intrusion is almost impossible for homeowners to contend with on their own, so getting the right professional personnel to the scene quickly can help to reduce the overall damages your property experiences.

Contending with storm and flood damage in your Durham home starts with a fast response from our SERVPRO professionals. With an entire contracting division on our team to offer temporary emergency repairs in these damaging circumstances, we can help to stop the flow of water into your property with boarding and tarping services. While these same contractors work to fully restore and repair the damages to your home following mitigation, this can allow our professionals to get to work on extraction and drying inside of the house.

With so many structural weaknesses that can follow substantial storms passing through the area, flooding can quickly become a widespread situation for multiple homes. Our readiness for these circumstances can help us to address these damaging conditions in several locations simultaneously. We have a growing Green Fleet of service vehicles and are part of a Large Loss Recovery Team that can address even substantial loss incidents without delays.

We know that every customer values their property and wants the best possible restoration solutions when flooding begins. Our SERVPRO team arrives with state-of-the-art recovery tools to help remove standing water and to address saturation of construction materials and structural elements with our initial visit.

No matter when severe weather incidents occur in our area, you can confidently know that our SERVPRO of North Durham team is standing by for any damaging effects that this system can cause. You can count on us to help restore your property completely. Give us a call anytime you need us at (919) 467-0880.

Click here for more about Durham.

Take the Stress Out of Commercial Water Damage Remediation in Durham with SERVPRO

5/6/2019 (Permalink)

Even an office kitchen can cause water damage if you aren't careful enough. Contact SERVPRO for all your commercial water damage needs.

Commercial Water Removal in a Durham Insurance Agency

The day-to-day at an office can be quite busy, especially if your day is full of telephone calls and interfacing with customers shopping for insurance plans. You may stop in the restroom to wash your hands after lunch, only to find that you forgot to turn off a sink that is prone to backing up, which can leave water all over the floor of your office's restroom that seeps into the hallway carpet.

If an unexpected pipe leak causes commercial water removal in your Durham insurance agency, SERVPRO technicians are ready to come to your business to mitigate the damage and leave your office looking, as we like to say, "Like it never even happened."

Tile is a semi-porous surface that is highly resistant to water, so cleaning up your company restroom can be performed with industrial-grade wet/dry vacuums. For carpet, in cases where the padding has not begun to separate from it, our SERVPRO team can use such tools as the Rover extractor to remove water. By using the body weight of the technician, moisture can be sucked up from carpet to prevent permanent damage or delamination of your office's carpet.

After removing the water from your floors, drying can commence with the help of our centrifugal air movers and low grain refrigerant (LGR) dehumidifiers. The LGR works much like the air handler in an air conditioner and works in tandem with polyethylene sheeting laid on the carpet and taped down to channel moist air to an exit point, such as a window. Moisture is evaporated into the air by air movers and continually replaced with dry air from the dehumidifiers. Our technicians can monitor the drying process carefully, particularly with carpet, using a variety of tools including moisture sensors and thermo-hygrometers.

SERVPRO of Durham is ready to help you with any size disaster. If you need our services to restore your commercial facility after suffering water damage, give us a call today at (603) 868-3343.

Click here for more information about the city of Durham.

Read This to Change How You View Water Damage Remediation in Durham

4/30/2019 (Permalink)

Don't stress like this dealing with water damage in your home. Contact SERVPRO today to help you.

SERVPRO Handles Water Damage in Durham from an Aquarium Accident

Aquariums are a fun hobby many people enjoy. They range from the small five gallon tanks to large saltwater installations that can take up entire wall spaces. An aquarium can also be a potential source of water damage in a home.

When SERVPRO was called to mitigate water damage in a Gorman basement where the slate bottom from a 20-gallon aquarium had cracked and failed, aquarium water may look clear in the tank but once it is on the floor, the debris, uneaten food, aquarium residents and foul odor make it clear this is a gray water cleanup. The homeowner had quickly picked up the fish and relocated them; however, gravel and water remained on the basement floor.

Our local emergency response team arrived within four hours of the initial call to start the cleanup. SERVPRO technicians quickly extracted the water from the concrete basement floor and scooped up the gravel and debris. The area rug was removed for drying and disinfecting outside the work site.

Concrete is porous, and during drying, the air movers cause water vapor that has wicked into the concrete to rise and dry as a white residue that is easily brushed off. Once the affected floor area was dry, our technicians disinfected the flooring with our EPA-registered cleaners.

After a water loss such as this, more robust deodorization methods are sometimes needed. We have several methods such as gel pellets for covering odors and equipment such as hydroxyl generators which neutralize odors at the molecular level. Since the concrete seemed to be where the odor was emanating from, our technician chose to use ultra-low volume (ULV) fogging to eliminate the odor. This is a solvent or water-based deodorizer delivered as a wet, dense fog that penetrates in the same way the water initially did.

SERVPRO of North Durham is available 24-hours a day at (919) 467-0880 to come to your home and mitigate any size water loss event and make it "Like it never even happened."

Click here for more information about the city of Gorman.

Don't Panic Our Fire Damage Technicians Can Restore Your Durham Banquet Hall

4/15/2019 (Permalink)

Call our emergency response team at (919) 467-0880 for immediate help.

The Wedding Is On - Fire Damage In Durham Banquet Hall Cleanup By SERVPRO

When planning a major life event such as a wedding, it is nerve-wracking enough to plan and get ready without finding out there might be a delay due to fire damage to the banquet hall where the reception is planned.

SERVPRO was contacted just before midnight to mitigate commercial fire damage to a Durham banquet hall. The owner had leased the venue to a 40th birthday party, and although only electric candles were allowed, the patrons had used traditional candles, and a fire had started when a table was pushed too close to a wall and hanging decorative fabrics ignited. The fire was quickly extinguished, and the fire contained to a single corner of the room, but the charred wall, strong smell and fire extinguisher residue needed to be cleaned before the next scheduled event: a bridal reception dinner.

Our emergency response team arrived within hours ready to go to work. We removed the charred sheetrock and debris as they cannot be restored and can cause odor. As a precaution to stop soot and smoke residue cross-contamination, SERVPRO techs set up containment around the area. Fire extinguishers leave a dry, powder-like residue that also has a strong odor. Our technicians removed the fine powder coating the area using handheld vacuums with HEPA filters.

The hall owner was concerned about the smell from the fire being noticeable in the room and causing a loss of customers. We used an air scrubber to capture odor-causing particles. Afterward, the technicians wiped down all affected surfaces to neutralize smoke residues and odor. Luckily, the paint on the walls was a high gloss enamel and cleaned quickly. Once done, SERVPRO technicians did a walk through with the owner to ensure we the damage from the fire was restored to his satisfaction and no lingering odors remained.

SERVPRO of North Durham knows commercial fire damage can hurt your business and needs professional assistance to turn it around. Call our emergency response team at (919) 467-0880 for immediate help.

Click here for more about Durham.

After A Fire, Contact Our Crew To Restore Your Home In Durham To Pre-Damage Condition!

4/9/2019 (Permalink)

The sooner you call us at (919) 467-0880 the better, as any settled smoke and soot can continue to create additional damage.

Fire Damage Restoration In Your Durham Home

Fires are often in the news and are not all that uncommon. To keep your home in Durham safe, there are things you can do to protect you and your family. When you set aside some time to make a plan and go over some fire safety tips with everyone in your home, you can help prevent a disaster before one starts.

When you’ve gone through a fire in your Durham home, it is overwhelming, no matter how severe the fire damage is. At SERVPRO, we understand this is a stressful time, and we want to help in any way we can. As a professional remediation company, we can assist you in restoring your home fast so you can get back to life as normal and begin to put the disaster behind you.

To help keep you and your family safe, you should start by ensuring that you have enough fire detectors in your home and that they are all working correctly. There are two main types – photoelectric and ionization. The photoelectric fire detectors work to detect a smoldering fire, while the ionization works better to detect flames. Many experts recommend you have both types, but whichever you decide upon, it is a good idea to make sure they are interconnected.

When the smoke has settled on your walls and ceilings from a fire, SERVPRO technicians have different procedures we use to clean it up right. For all types of ceilings that have non-grease-based soiling with light-to-medium damage, we use a dry cleaning sponge. It can also be used to pre-clean non-grease-based soils in excess before we wet clean. Wet cleaning is used on metal, painted, or wood ceilings that have heavy dry soot or ash residue or residues which are light-to-heavy and oil-based.

Lastly, we can use peroxide active cleaning to clean acoustical or other porous and nonporous ceilings, especially ones which have heavy nicotine and tar soiling. Ceilings that are blown and textured could have their coating dissolved if we treat them with wet, aggressive cleaning procedures, so we use this method instead.

An additional thing you should do around your home is look for fire-prone areas throughout your home. A significant step to take is keeping your dryer vent clean. Not only should you clean the lint out each time you dry a load of clothes, but also vacuum out the duct underneath the lint trap regularly for any lint trapped underneath.

SERVPRO of North Durham wants to help your family restore your home in Gorman, Rocky Knoll, or Orange Factory after any fire. The sooner you call us at (919) 467-0880 the better, as any settled smoke and soot can continue to create additional damage, so do not hesitate to reach out to us.

Click here for more about Durham.

WOW! Plumbing Leaks, Durham Home Flooded, What Next? Call SERVPRO of Course for Damage Control

3/26/2019 (Permalink)

Water Leaks in Durham Homes Are for the Birds!! Call SERVPRO for Extraction and Drying

Dealing with Water Damage in Your Durham Home Caused by Leaking Pipes

Plumbing systems are susceptible to clogs, stoppages, and damage. Even a small crack can dump many gallons of water per day on your home. Water pipes in the kitchen or bathroom may break due to temperature fluctuations or wear and tear. Pipes installed in exterior walls or those located in the basement can freeze during the winter and are therefore more susceptible to breakage.
Leaking pipes may not cause too much damage if fixed promptly, but burst ones can cause extensive water damage to your Durham home, particularly if you do not turn off the water supply valve quickly. If the water from a faulty pipe soaks into walls, floors, upholstered furniture, paper products, and unfinished wood, it can cause damage worth thousands of dollars. Water intrusion can cause furniture to swell, paint to blister and fungi to appear in your home.
A speedy response to a water loss is crucial. It minimizes the damage and prevents the condition from deteriorating further. Our SERVPRO professional technicians can assist you in restoring your home to its preloss condition whenever possible. Our SERVPRO technicians have IICRC certifications arming us with the skills and knowledge required for successful water damage restoration and cleanup.
Water damage is never exactly the same in every home. A unique technique and process are required to treat it. Our SERVPRO WRT techs assess the damage before deciding on the most suitable method for restoration. We begin the water removal process promptly to prevent further damage. We use powerful pumps to extract as much water as possible from the affected areas so that we do not have to remove much of it with dehumidifiers. Extracting water physically is 1200 times more efficient than using a dehumidifier. Generally, both devices are needed to ensure that the RH relative humidity of the structure is within acceptable levels of 55% or less. Water vapor can cause secondary water damage to contents and structural elements.
Our technicians know how to undertake every step beginning from extraction to drying. Therefore, you can rest assured that your home is in safe hands. We identify and stop the leakage so that the restoration process can be effective. We also use moisture meters and sensors to identify sources of moisture intrusion and hidden residual dampness during the treatment. .
Even clean water can create a sour odor on your carpet, furniture, and linens. We can use specialized cleaning techniques to clean items within the affected area. Our technicians can also treat the area with antimicrobial solutions to prevent mold growth.
When water damage hits your home, the right company to call is SERVPRO of North Durham. When you call us, we respond fast. Call us 24/7 at (919) 467-0880 for top quality water damage restoration services in Chester and Orange Factory.

Happy 150th Birthday to Durham, click for more

SERVPRO Goes Room To Room To Fix Water Damage In Durham

3/22/2019 (Permalink)

Durham Water Cleanup for Drapes and Belongings Are Done by SERVPRO

Durham Water Removal May Require Professional Help

Water damage happens very easily and can affect any room in your home. There are many causes of water damage, including floods or severe weather, a leaking roof, a damaged appliance, a broken pipe, or water from your garden. Because there are so many ways water can harm your home, at times, it may be impossible to tell which room might be affected. Water can get into any room of your home and cause damage and increased risk of mold growth. 
No matter where water damage occurs in your Durham home, SERVPRO is on hand to help out. We train our experienced IICRC-certified technicians to deal with a broad range of possible water damage situations. 
The remedy in every situation begins by removing as much water as possible. We use floor standing and truck mounted pumps and extraction equipment to get the visible water out of your home before drying begins. 
We tackle problems in your family room or den by using dehumidifiers, air movers, and specialty drying techniques to dry out waterlogged sofas, carpets, and even your favorite easy chair. We test for water under floors to make sure no patch is left wet. 
If you have a home office full of equipment or vital files and books, do not despair. SERVPRO can liaise with an experienced electronics vendor on your behalf to find out what can be salvaged after a severe water-damaging event. Our technicians can wipe down the casings of electronic devices only. Meanwhile, water damaged files and books are quickly frozen to prevent further damage and then freeze dried using state of the art techniques. These methodologies vary greater, depending on the extent of damage and value of the paper and soft articles and items.
We dry kitchen and laundry room floors using air movers and fans, and we use special equipment to test for hidden damp patches behind appliances or cabinets. 
Upstairs, we dry under carpets and beds and send drapes or other soft furnishings to our professional facilities for washing and drying. We remove baseboards and drill holes where necessary to dry behind and under wardrobes and bathroom cabinets, and do not worry – everything is patched up and restored “Like it never even happened.” 
Dehumidifiers and air movers can be used in any part of your home to encourage evaporation and reduce the amount of moisture present in the air. We monitor the drying situation at all times and use sensitive testing equipment to ensure every corner of your home is dry. 
No matter where water enters your home, SERVPRO of North Durham is on hand to help. Call us at (919) 467-0880 today for assistance.

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Basement Cleanup Exposes Need For Professional Mold Remediation In Durham

3/22/2019 (Permalink)

Mold Remediation to Cleanup and Keep Out Mold in Durham--Try SERVPRO

SERVPRO is the Logical Solution for Mold Cleanup

Cleanups of the big storage areas in your home are never easy, but some circumstances make the job even more daunting. Uncovering unpleasant surprises like a well-established mold colony are overwhelming, usually bringing the cleanup to a halt. SERVPRO has the highly qualified technicians and cutting edge equipment to take care of a mold problem safely and efficiently. 
Your basement is your major storage area, and it is time to do some long-delayed sorting. When you pull the last row of boxes out of a corner, you discover a large area of mold damage. Sitting in your Durham kitchen a few minutes later you decide to weigh your options. You hear so many warnings about mold that you choose to call for professional assistance. We are ready to step in to manage the largest home mold problem within hours of your contacting our office. 
SERVPRO assembles a team of workers trained in the specific protocols developed by the Environmental Protection Agency to respond to your needs. You want the mold gone, but the remediation must be done carefully to industry standards for you and your family’s safety, and the well being of our crew, too. Removal of the source of the moisture and water is crucial to a successful remediation.
Our workers don personal protective gear and cordon off the area in the basement where you found mold. We use a negative pressure air scrubber to avoid any particles of the infestation from moving to other areas of your home. Access to your HVAC system should be blocked in the area during our work for the same reason. 
The next step is to remove the moldy material. This may include some of the boxes if colonies are growing on the cardboard, a favorite food source for the fungi. We stage the moldy items outside, bagged or covered for proper disposal. The foundation surfaces affected receive an antimicrobial treatment with SERVPRO recommended products, and additional debris on the floor and cross beams are removed with HEPA filter equipped vacuums. 
Resist the temptation to complete the sanitizing step as a do it yourself project or to augment our work with an “insurance” application of a homemade anti-mold solution. In particular, stay away from bleach solutions which merely lighten the color of the mold. Over 90 percent water, a bleach spray soaks into cinder block construction and reactivates mold growth. 
Mold remediation is a job well done by SERVPRO of North Durham. Give us a call at (919) 467-0880 to arrange for an inspection and development of a plan to remediate your moldy basement.

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When Your Home In Durham Suffers Foul Odors After A Fire, Our Crew Can Help!

3/19/2019 (Permalink)

No matter the time, our technicians can help you with your fire damage problems.

SERVPRO Can Help You Rid Your Durham Home Of The Malodor Fire Damage Leaves Behind

Fire damage can leave many remnants of the flames that burned inside of your home. Ash, soot, and smoke are some of the more obvious signs of a fire but, even after all of those symptoms have been removed, the smell can still remain behind. However, it is comforting to know that professional help, which can address all aspects of the fire damage inside of your home, is never far.

The fire damage inside of your Durham home happened inside of your bedroom, from an unattended candle. The candle was close enough to a scarf that hung from a wall-mounted rack to catch it on fire and, from the scarf, that fire spread to the numerous accessories hanging from the rack, such as other scarves and hats. By the time you found the fire in your room, it had not done catastrophic damage. However, it did manage to burn most of the articles on the mount, as well as some of the makeup products that had sat on the dresser beneath it, alongside the candle.

When you reach out to SERVPRO for help with the damage in your bedroom, we make it a priority to arrive at your home as soon as we can. Once there, we can begin cleaning up the ruined remains of your clothing, as well as the ruined cosmetic products. The wooden clothing mount, the wall itself, and your dresser all had soot stains, but our IICRC-certified SERVPRO techs can clean them. By using a spray-and-wipe technique alongside an effective lubricative cleaning solution, our technicians can chip away at the soot.

Once the physical evidence is removed, all that remains is the smell that the fire left behind. The very particles in the air carry the scent with them, so the only option is to try and neutralize them. Thankfully, SERVPRO can use a thermal fogger to do just that. A thermal fogger dispenses a vaporized agent that can attack the foul smell at a particle level and remove it from the air, leaving your bedroom “Like it never even happened.”

If fire damage has left a foul smell behind in your home, do not wait. Get in contact with SERVPRO of North Durham by dialing (919) 467-0880. No matter the time, our technicians can help you with your fire damage problems.

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Water Damage In Your Durham Business Is A Serious Matter Call SERVPRO Right Away

3/13/2019 (Permalink)

When you have a water leak call our trained technicians any time day or night. We want to make the restoration process easy on you.

Commercial Water Damage Restoration for Your Office Building in Durham

Water damage affects not only homes in Durham, but also businesses. Water damage can wreak havoc on your office building, and this type of damage needs to be addressed as soon as you discover the issue. If it is left too long, your building can suffer additional problems such as mold growth.

Water damage in your Durham business is a serious matter. It can affect your office’s ability to continue doing business if the disaster is severe enough, so the cleanup needs to begin as soon as possible. SERVPRO is always available to help you get your business back on track so you can run your normal daily operations. You can trust us to do the thorough job you would expect because we have the experience and the expertise need to do so.

Leaks and water damage emergencies in your office can destroy or damage computers and networks, make your phone systems inoperative, plus damage other machines like copiers, fax machines, and additional necessary equipment. If any files are stored on site, hard copies may be wiped out, destroying the vital records of the company such as order histories, employee information, and other records.

You may even have to shut your office down for some days, which can be financially devastating. SERVPRO technicians realize this, so if it is necessary for the building to close while we restore it for you, we strive to do the job thoroughly but quickly. For any standing water, we use truck-mounted pumps to remove it so we can dry your structure out. Depending on the damage, there may be hidden moisture in the walls or under flooring, so we use moisture sensors to find it. It is essential that we dry all the moisture, so mold does not have a chance to grow.

In case of a severe water damage emergency, it is a good idea to have a contingency plan in place. Having a remote location from which to work and having files and records back up lets your company continue to operate until we can clean up the water damage and make the office safe for you and your employees again.

SERVPRO of North Durham wants to help you restore your office building in Gorman, Orange Factory, or Chester so you can get back to work. Call us immediately at (919) 467-0880 when you realize there is an issue and we won’t hesitate in getting to you.

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Don't Be Surprised By Mold Growing In Your Durham Bathroom

2/26/2019 (Permalink)

Contact our 24-hour service line any day of the year, to talk to us about how we can help you remediate and prevent mold anywhere in your home.

Finding Hidden Mold Damage In Your Durham Area Home's Bathroom

Bathrooms see a lot of activity first thing in the morning as people in Durham get ready for work and school. Once gone for the day, many bathrooms sit empty until someone returns home hours later. During this time, any steam from earlier showers cools and condenses on surfaces.

While using the fan in your home's bathroom during the morning shower can remove the majority of the steam, mold damage in Durham can still happen in hidden areas. Because the bathroom typically contains materials that contain more than reasonable amounts of moisture because of their location, our infrared imaging cameras often do not give us new information.

To find hidden mold damage, we instead look for traces of discoloration on walls, including tiled areas or tub surrounds. While these materials often come clean with little elbow grease, mold can hide in cracks and along grout lines where most cleaning supplies fail to remove all traces of microbial activity.

When grout separates from walls, it can leave gaps that permit water and microbes to enter into the space behind the tile or surround's wall. As the mold's hyphae sink deeper and deeper into any materials, disintegration worsens. Deterioration happens to harder materials, too, including grout, not just to softer things like drywall. The process might take longer to see severe damage, but preventing it helps to protect your property immensely.

After we remove the mold growing in these locations, we can treat the area with an antimicrobial spray. Other areas, including along the corners where floors meet the tub or shower stall also succumb to mold regularly. We can clean this area up and treat it, also.

Carpets and rugs often become inundated with mold and show such signs as dry rotting and the loss of fibers, which can harm your vacuum. Replacing these with tile flooring often prevents this and can make your bathroom a cleaner, more sanitary environment. Laundering small rugs regularly can still give you that warm cozy feel when stepping out of the tub without the need for carpeting.

SERVPRO of North Durham can give you pointers on how to prevent mold damage from affecting your bathroom and make it easier for you to keep clean. Contact our 24-hour service line, (919) 467-0880, any day of the year, to talk to us about how we can help you remediate and prevent mold anywhere in your Weaver, Rougemont, or Chester home.

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If Water Is Not Cleaned Up Properly By Professionals It Can Lead To A Mold Infestation In Your Durham Store

2/19/2019 (Permalink)

Give our SERVPRO of North Durham remediation technicians a call today for fast solutions for colony removal and damage restoration.

Inadequate Water Cleanup Can Allow Mold In Durham Stores

While it can be stressful enough to have a widespread water loss incident that affects your Durham business, the situation could become even more traumatic if these damages do not get restored correctly. Often shop owners choose to handle drying and water cleanup on their own, which can often result in moisture and dampness persisting out of sight. The danger in this scenario is the possibility of secondary effects developing from the continual dampness such as mold and microbial growth.

With the need to remain available to your customers and their wants with both your operating hours and the stock that you have, mold damage in your Durham clothing store can pose a significant threat to your business in many ways. The first and most glaring of concerns about mold growth developing in your building is the negative health effects that this could allow to both your staff and those exposed to active colonies that enter your store. When a colony gets discovered, you must close your doors to these customers and employees until our SERVPRO remediation specialists can resolve the situation and restore the damage that the spreading organism has caused.

From the time that our experts arrive at your store, you might already have many stock items and articles of clothing that have become exposed to spreading spores and colonization. While many of these items might need to get thrown away to help contain the spread of the colonies, our SERVPRO technicians can work to protect unaffected materials and contents by removing them from the area until the remediation work completes.

Containment can help the situation from getting out of control and allow our remediation professionals a better opportunity to remove active colonies and restore the sustained damage more efficiently. This process involves setting up both physical plastic sheeting barriers and using our equipment like air scrubbers to thwart spores from reaching unexposed areas of your small shop.

Inadequate cleanup of water damage can often result in mold growth, which can threaten both the building and those that enter it. Give our SERVPRO of North Durham remediation technicians a call today for fast solutions for colony removal and damage restoration at (919) 467-0880.

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Durham Properties Get Relief and Recovery Help from SERVPRO after Storm-Induced Harm

2/10/2019 (Permalink)

SERVPRO Says to Durham Homeowners--Don’t Get Yourself in a Pickle Over Floods—Call Us

Why Families Trust SERVPRO to Mitigate Flood Damage in Durham

Once floodwaters recede from your community, it is common for your neighbors to come back to look at the damage. Much of it seems worse than expected, while sometimes surprises happen, also. Finding small personal items that the flood did not destroy can help you feel a little bit of hope after an extreme disaster.

Giving families hope is why SERVPRO gets called by many families in Durham to mitigate flood damage. We understand the value you place in your home. Making sure that things not only seem safe and secure but are once again “Like it never even happened” means we have done our job well and made conditions livable for another customer. Our skills and training come into play during a crisis like flooding, and we work as a team to get the recovery done as quickly as possible, all while keeping costs as low as we can.

Becoming IICRC-certified in the many areas flood damage requires takes time and dedication. Completing several of these eliminates those who might think our job is an easy one. Not only must we clean up your home, check for safety issues to protect ourselves and our coworkers, but also ensure that the home environment is secure.

Removing debris, including large pieces of materials pushed in as well as broken furniture or ruined belongings, silt, ruined foodstuffs, appliances, mattresses, and carpeting creates small mountains of your previous household items at the curb. SERVPRO prefers to use a dumpster to keep things as orderly as possible, whenever we can, but we understand not all locations have this option. We uncomplicate the process as much as we can, working with both yourself and others outside the home, including agencies and other services and businesses. We have done this work before, and we use our previous networking with others who can assist when you need it most to alleviate the rigors of this situation even further.

SERVPRO of North Durham knows that mitigating flood damage in Bahama, Weaver, and Upland requires more than knowledge and skill – it also requires compassion and perseverance. Our team members have what it takes to help guide you through the initial stages of mitigation and restoration, and getting your family's routine back to normal. Call (919) 467-0880, 24/7, any day of the year.

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Flooding in Gorman: Do You Really Need Remediation? This Will Help You Decide!

2/8/2019 (Permalink)

Floodwater can quickly deteriorate your household items and even the structure of your home. Call our certified team for water removal.

What You Can Do When a Storm Causes Flood Damage to Your Gorman Home

Flood damage can impact your home in a variety of ways. Sudden snow-melt can flood homes that live in the appropriate region. Hurricanes can affect homes along the eastern coast, and a sudden rainstorm when you were not expecting it can allow water to get into your home through an open entryway. However, despite how many ways water can get into your home and cause damage, it is always comforting to know that professional help is close by and ready to lend assistance.

Flood damage in Gorman came to your home by an intense thunderstorm and an open window. The strong winds forced the window open while you were at work and allowed water to freely flow into your kitchen, carried by the whipping gales. By the time you arrive home from work in the evening, and find the flood damage inside of your home, it is imperative for you to call for help as soon as possible.

Should the flood damage stay for too long, it can cause the tile of your kitchen floor to crack and split. Furthermore, it could cause the base of your cupboards to swell as they absorb the excess moisture. However, should the water stay for more than seventy-two hours, microbial growth can begin to form. These damages are entirely preventable, should you reach out to a cleanup and restoration company, like SERVPRO.

Upon calling SERVPRO, we can rush to your home and bring advanced equipment with us that has been specially created and designed to combat the flood damage in your home. Our IICRC-certified SERVPRO techs can clean up the stagnant water first, using equipment like portable pumps and industrial-grade wet/dry vacuums. These devices are made to clean up water effectively and quickly. However, they cannot dry moisture that has absorbed into your flooring.

SERVPRO can use drying mats and dehumidifiers, alongside air movers, to draw the moisture out of your kitchen floor, as well as the cupboards. Once the moisture levels inside your home have been returned to an acceptable level, our job is done, and we can leave your home feeling "Like it never even happened."

When flood damage strikes your home, always get help as soon as possible. Reach out and contact SERVPRO of North Durham by dialing (919) 467-0880. Our techs are at the ready to travel to your home swiftly.

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How You Can Prevent Fire Damage In Your Durham Home

1/24/2019 (Permalink)

Reach out by calling (919) 467-0880, and we will dispatch our team and equipment to your home as quickly as possible.

Preventing Fire Damage To Your Home In Durham

It is not uncommon to watch the news and see a home affected by fire damage and you always hope it never happens to you. Electrical fires can be the cause of the disaster, but very often we can help control the onset of a fire ourselves just by being cautious in our own home. As always, being proactive is the first line of defense in avoiding a disaster.

At SERVPRO we want to help you avoid fire damage to your Durham home, and we recommend being vigilant about any open flames you have in and around your home. Whether you light a scented candle or barbecue with your friends, you must always be careful of open fires and keep them away from any curtains or other materials that might easily burn. On top of your own caution, it is important to install smoke detectors throughout your home so you may quickly take action to ensure the safety of your family and home.

However, what do you do when a fire actually happens, and you are left to deal with the aftermath? Our SERVPRO team is equipped and trained to address the remaining smoke damage and soot resulting from the fire, as well as any water damage caused when flames were extinguished. By using specialized techniques and equipment, we do our best to clean each surface and restore it to its original state. When you see our team in action you will observe that each item is cleaned in a different way depending on its composition and condition- we may use a foam cleaner on upholstery while we will use a spray on other surfaces. All of this is done deliberately and based on industry best practices and our own expertise.

Once we have been able to remove as much of the damage as possible, it may be time to deodorize your home, an important step in returning everything to how it was. At SERVPRO we rely on the latest advances to achieve this final step, including ozone technology to essentially neutralize the odors in your home.

At SERVPRO of North Durham, we hope you will never experience a fire in your home. However, we are ready to spring into action 24 hours a day, 7 days a week should your home fall victim to fire damage. Reach out by calling (919) 467-0880, and we will dispatch our team and equipment to your home as quickly as possible.

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Call The Experts At SERVPRO To Assist With Removing Mold From Your Home In Durham

1/8/2019 (Permalink)

SERVPRO's mold remediation specialists help families reduce microbial populations and regain control of their home's environment.

Helping Elderly Parents With Mold Cleanup In Their Durham Dwelling

Living away from your parents' home comes with your own set of responsibilities, including caring for your own apartment or house in Durham. Once you have done this for several years, you realize that many different aspects often require experts who charge a fee to perform the work.

One of these aspects that require assistance is mold damage in your Durham property. SERVPRO's mold remediation specialists help families reduce microbial populations and regain control of their home's environment. When visiting your parents, you might detect problems with their home that could cause health effects. Industry guidelines, as well as the CDC, recommend that mold growths larger than ten square feet receive professional remediation services.

At SERVPRO, our experts understand that you want to protect your parents from possible risks. We can work with you to discover the source of the mold's water source and then take the proper steps to eliminate it, so it no longer continues. This step can save your parents a small amount of money each month, as well as protect their home from other kinds of damage.

Many people who do not initiate contact with us may have apprehension or doubt as to our intentions, so we want to ensure you and your parents that we hold IICRC certificates in several different areas of home mitigation and remediation. We also keep our licensing current with local and state authorities, as required to provide such services to the public. You can always ask to see our insurance and bonding paperwork, as well. We strive to provide honest, ethical services with a professional attitude and treat our customers like family.

Our skilled technicians use the latest and most effective methods to ensure that the work progresses smoothly and quickly. These methods include containment methods that ensure that loose mold particles and recently released spores do not find their way to uncontaminated areas of your parents' home. Our machinery includes air scrubbers that trap airborne spores and dust, cleaning the air of the majority of contaminants. We finish things with a highly effective sealant that prohibits mold and mildew from regrowing.

SERVPRO of North Durham is always to partner with you in helping restore your parents' home with effective mold damage remediation techniques. Contact us at (919) 467-0880, which is available to you 24/7, 365 days a year.

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Learn How SERVPRO Deals with Fire & Smoke Damage in Durham Residential Homes

12/20/2018 (Permalink)

Restoring your home from fire damage should be your #1 priority. Call SERVPRO of North Durham to get the process started.

Overcoming Smoke Damage Throughout Your Durham Home

Many Durham homeowners do not know that smoke damages from a fire can occur in various ways and affect their home differently than others. Without this standing knowledge of the conditions that fire can present to their property, they wait until the damage can get more closely assessed before contacting professional restorers to recover the house. From the time that fire gets extinguished at the home, smoke and other effects spread quickly through even unaffected areas to present a broad hazard to those still living in the house.

Fire/smoke damages within your Durham home require professional restoration from experienced technicians. Our SERVPRO team has extensive training in fire and smoke restoration to offer our customers cost-effective and efficient solutions to the effects of a disaster on their property. We can arrive quickly with air quality equipment to help improve the atmosphere within the house before and during the restoration work to come.

The first time that our team arrives at your property following a fire, we establish an understanding of the spread of the damage throughout the house with our full personal protective equipment. We can assess potential risks and hazards in the environment this way without compromising the safety of our SERVPRO technicians. With this assessment, we can determine the worst air quality concerns and set up equipment like hydroxyl generators to begin purifying the air and working to reduce the harsh odor often left behind by combustion.

Cleaning up smoke damage is also a chief concern of our technicians on site, as the residue left from dry and wet smoke can stain or irreparably damage fabrics, carpeting, and other materials and surfaces throughout your home. We have industrial-strength solvents and high-powered vacuums designed to remove the sediment from smoke damages from the fire.

Locally Owned Company with National Resources

While many effects can threaten your property after a fire, smoke damages often pose the greatest concern to homeowners and the families. Our SERVPRO of North Durham fire restoration specialists can help. Give us a call anytime at (919) 467-0880.

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Let the SERVPRO Experts of North Durham Restore Your Water Damaged Home

12/7/2018 (Permalink)

When you suffer water damage, call the experts at SERVPRO to restore your home.

Water Removal Services for Your Durham Home

One of the most destructive forces on earth, water can create much damage in Durham when a pipe bursts in your home. The real damage happens, however, when the water collects and is left to sit. Flooring materials begin to weather and warp, and drywall and pain get gummy and start to dissolve. Wood begins rotting, and mildew and mold growths can begin growing within a couple of days. Getting the water removed right away is your first concern.

Therefore, when you need water removal services in Durham, you want a professional company to help you out.  SERVPRO staff is well-trained and fully equipped to help you out with any water damage emergency. We can even help you restore much of your water damage furniture.

When it comes to upholstery, several problems occur when water is involved. Framing is usually made of wood, so it is subject to swelling and cracking. Framing joints also weaken plus water can cause glues to break down which causes damage to the furniture.

Fabrics which are dry clean only can spot from the water. SERVPRO techs many need to wet the entire piece of furniture to avoid water lines. Dust covers also bleed when wet many times, and if the cover sags it can stain your flooring or carpeting. The metal backing on buttons rust and create staining as well. When spotting occurs., we have special spot removal procedures that we follow. The wooden furniture legs can also stain carpeting.

We also work to avoid mildew growth by removing the source of water through rapid drying. Dehumidifiers and air movers are used to lessen the drying time of upholstered furniture.

When we are dealing with wood furniture, two problems arise when it is exposed to water. Water damage can create spotting on the finish or cause cracking, swelling, or weakening of the joints. We may be able to remove water spots with specialized wood care products. A furniture refinisher can repair problems with the frames of wooden furniture.

Furniture that is made of particleboard covered by laminate does not react well to water damage. The laminate can resist water and act as a vapor barrier, while the side that is non-laminated absorbs much water which can lead to warping.

When you trust SERVPRO of North Durham for your water damage removal needs in your home in Rocky Knoll, Bahama, or Marcus Hook, we work hard to restore as much of your property and belongings as possible. Call us at (919) 467-0880 any time of day, seven days a week so that our experts can get to your home as quickly as possible.

Durham has many must sees, one of them is the 21c Museum, to find out more click here.

Avoid Delays When Flooding Damages Your Library in Durham

11/28/2018 (Permalink)

When flooding threatens your library, it should be comforting to know that team SERVPRO is standing by ready to remove the water and dry the premises.

Innovative Restoration Solutions for Flood-Damaged Durham Library

With an emergency in your Durham library, you quickly begin to see the vast collection of contents and structural elements that now stand at risk. With a significant investment of state and local resources to stock the shelves, a natural disaster like a flood could cause irreparable damage to these vulnerable items. With effective solutions and advanced technology, our franchise can help preserve the contents of your library.

Commercial flood damages in Durham can spread quickly throughout your facility and put many areas of your building at risk for substantial structural concerns. Even with our ability to preserve these structural elements when possible with efficient extraction and drying equipment, the books and publications stand to be irreplaceable in many ways. Here is how SERVPRO can help you overcome this threat to your property.

One of the most important components of our restoration strategy is our fast response times. We have technicians prepared for disasters that impact commercial structures in our service area 24 hours a day. Our SERVPRO Green Fleet gets stocked with advanced equipment designed to expedite processes like extraction, drying, mold remediation, and odor removal. However, that is only the beginning of the equipment available to our highly-trained technicians dispatched to your address.

We also can freeze dry documents like water-damaged books to preserve their quality, look, feel, and readability when they could not get preserved through other mitigation techniques like pack-outs. This advanced technology can rapidly dry water-damaged paper products like the books, publications, and collections stored within your facility. This process often happens off-site at our SERVPRO facility, but the restored contents of the library get returned to the property upon completion of restoration services.

A flood that affects a library threatens a significant investment in both the literature contained within the building and the community that it serves. You need advanced technology and highly trained technicians to help, and our SERVPRO of North Durham IICRC-certified professionals can respond 24/7 to any emergency that threatens your building. Give us a call today at (919) 467-0880.

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Quick Action Reduces Your Durham's Water Damaged Home Cleanup Cost

11/15/2018 (Permalink)

When water invades your home, call SERVPRO!

Why Immediate Response Counts When Restoring Water Damaged Buildings in Durham

We are going to let you know WHY SERVPRO is the best option when you need water damage restoration. Our company is locally owned and operated; thus, we have a better understanding of the area. It means our response is prompt, which plays a significant part in minimizing the restoration costs and lowering the damage. Since water is invasive and requires a short time to spread quickly through your Durham property, we can immediately start the extraction process to stop it from getting absorbed into walls, floors, and furniture.  

Irrespective of how small or significant the water damage incident in your Durham property is, one thing is for sure, normal operations cannot continue. You need immediate restoration and cleaning services to return your home to its original condition. By working with our SERVPRO team, you benefit from our 24-hour emergency services - whether it is during the holidays, at night or daytime.  

Within minutes, the water may make your colored furniture fabrics start bleeding, which makes stains develop on carpets, walls, floors, and other surfaces in your property. Our team consists of skilled technicians who are highly experienced in cleaning stained surfaces and furnishings, and we have experienced great success when it comes to addressing color bleeding concerns.

Address water events within 24 hours or furniture may start to swell and crack. It is also common to see the wood joints weakening. By using our state of the art equipment, we can dry and clean wood furniture and limit further damage. Lower your chances of mildew growth by allowing our SERVPRO technicians to dry your furnishings quickly. If molds grow, odors and unsightly stains are likely to develop. It means the chances of successful restoration increase when you call our team as soon as the incident takes place.  

The goal of SERVPRO of North Durham is to provide efficient and quick water damage restoration and cleaning services to return properties to their earlier state. To learn more about our proven services, call (919) 467-0880 at any time of the day.

Durham was named for Dr. Bartlett Durham in the 1800's. Click here for more information

How Preparing Your Durham Home For A Flood Is Beneficial

11/7/2018 (Permalink)

Creating an emergency plan for your family helps you to stay organized when things have become chaotic.

Preparing Your Durham Home For Potential Flooding

Natural disasters occur more often than many Durham homeowners would prefer, mainly a direct effect of severe weather systems roaring in from the coast. Regardless of what has caused a widespread disaster like flooding to occur, getting the situation resolved quickly is critical to preserving structural components within your home and saving the contents of the property from irreparable damage.

Before you reach a point of contending with flood damages in your Durham home, some steps could have gotten taken to reduce the impact of this disaster on your property. While the hurricane season might be easing up over the next couple of weeks for the east coast, these same practices can help you to lessen catastrophic damage when possible in the future.

Creating an emergency plan for your family helps you to stay organized when things have become chaotic. While you want to save irreplaceable items from your home as flooding affects the house, this could lead to people getting separated from one another. Along with this emergency plan that rejoins the family in a designated safe area, you can plan to call our SERVPRO rapid response team to work on mitigating your losses and preserving contents and structural elements of the property.

Facing severe weather that a hurricane or tropical storm can produce makes it necessary to have the exterior of your property in top form. Annual inspections of both the roof and siding of your home can help to showcase vulnerabilities before they get exposed by high winds and torrential rainfall. Our SERVPRO technicians can help you to extract excess water and dry out your home following flooding should these defenses fail.

While you might be all too familiar with the potential damages that high-powered storm systems and hurricanes can produce for your home, seeing the damage firsthand can still be an overwhelming experience. Trust in our SERVPRO of North Durham rapid response team to show up, even amid the disaster, to help any customer that needs us. You can reach our experienced technicians anytime at (919) 467-0880.

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What SERVPRO Can Teach You About Odor Removal After A Fire In Your Durham Home

10/23/2018 (Permalink)

Home fires can be an extremely trying and frightening experience even after the fire has been put out.

Fire Damage Restoration In Durham Includes Odor Removal

Home fires can be an extremely trying and frightening experience even after the fire has been put out. Often, homeowners lose some of their personal belongings as well as contents inside the home. Plus, smoke residues can linger if they are not adequately dealt with by professionals. Also, fire can burn or char materials that can cause strong odors and weaken the structure of the home.

SERVPRO fire damage restoration services in Durham can return your residence to its preloss condition when possible. It is best to allow our certified technicians to inspect your home and remove offensive smoke odors. We can employ air scrubbers to eliminate smoke odors quickly. Plus, air movers, high-velocity axial fans, and industrial foggers may be put to use to flush out strong smoke smells. Techs can also utilize odor deodorizers and thermal foggers to neutralize and remove odors from the affected areas. These pieces of equipment also help to enhance the indoor atmosphere.

Charred and burned items such as couches, chairs, tables, carpeting, clothing, and curtains can also cause foul odors inside the property. Our technicians can discard those items with the homeowner’s permission. We clean, sanitize and store every Item that we save and can keep them in a secure storage area off-site until our team completes the job. The crew can also apply odor removing sprays to eliminate odors from contents and materials inside the home.

Also, we can use professional grade cleansers to remove soot, dirt, and debris from various surfaces affected by the fire such as the walls, ceilings and floors and other surfaces like counter-tops and windows. In some instances, the team may employ portable ozone machines to neutralize and remove foul smoke odors. If we use these machines, residents and any pets must vacate the premises until the process is complete due to the strong chemicals.

SERVPRO of North Durham fire damage restoration services can make it “Like it never even happened.” We are available 24/7 and are nearby and ready to serve Durham and surrounding areas that include Orange Factory, Rocky Knoll, Chester, Weaver, Gorman and Marcus Hook. Contact us at (919) 467-0880.

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WOW!! Mold Can Cause All Kinds of Problems at Durham Homes--Be Smart and Call SERVPRO

10/15/2018 (Permalink)

Yikes!! Mold in My Beautiful Durham Home!! Better Call SERVPRO

Immediate Response Is Crucial to Your Durham Property during Mold Damage Remediation 

The degree of mold damage can vary from one site to the other, and there is a need to assess everything to determine the extent of the problem. The goal of the assessment is to help our team to come up with an appropriate site-specific remediation plan. If you notice some musty odor, discoloration in surfaces and staining on walls, then there are chances your property has a mold problem. Fuzzy or cotton growth of different colors may also sound a warning to any Durham resident.

Before our SERVPRO technicians start performing a mold damage assessment in your Durham home, we have to address the safety concerns of the building adequately. This is typically after a storm or other significant happenstance. If the load bearing walls shift, the roof can sag, cracks may develop, and the walls may not be straight. It is also the time when we check for severe wood rot and any form of deterioration that the moisture problem has caused to the structure. We check whether there is standing water in the structure, check for hidden mold behind wallpaper, under flooring, insulation, and carpet backing. An evaluation of attics and crawl spaces is part of the inspection. We communicate with the owner during the entire process.
A visual inspection may not be enough during the mold remediation process; our SERVPRO technicians use moisture meters to measure moisture levels of materials such as carpets, concrete, wallboard, plasters, and wood. A moisture meter has a probe, which we can insert into a surface to record direct readings. Some have sensors and pressing them against a wet surface is enough to take the readings. These devices can also play an important role when we are monitoring the drying progress of materials. A mold remediation has no value if there is an on-going source of moisture fueling the mold spores that are seated on an organic food supply.
We carefully inspect air conditioning units that are operating within the moldy structure and if possible clean or dispose of when we notice visible mold. With the help of a wet abrasive sponge and a disinfectant, we can clean wood furnishings and recommend a refinishing once dry. Through HEPA vacuuming, we can remove the mold that settles on surfaces when moving items or cleaning different parts of the structure. An antimicrobial spray is always part of the disinfecting process.
SERVPRO of North Durham offers an immediate expert response to ant storm, mold, water, and fire damage through the use of advanced cleaning and restoration equipment. Learn more about our operations and have your questions answered today by calling (919) 467-0880.

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Our Highly Trained Professionals Can Restore Your Water Damaged Durham Home To Pre-Damage Condition

10/10/2018 (Permalink)

Drying materials and surfaces lower chances of bacteria and mold growth.

Customized Water Damage Restoration Services For Your Durham Home

If you do not correct the water damage problem as soon as it happens, then additional challenges are likely to develop. For instance, if water removal does not take place within 24-48 hours, then some molds are expected to start growing on materials such as insulation, drywall, paper, and wood - items that readily absorb water. Our team performs rapid cleaning and drying when attending to such incidents in Durham to prevent their growth.

Our SERVPRO technicians remove wet materials from your house to make the cleaning process more manageable. If there are acoustical tiles in the house, we carefully inspect them since they can absorb moisture. If necessary, we can open up finished walls and drill holes slightly above the waterline. Even when the wall appears to be dry, we can use a moisture meter to confirm its moisture level. We make sure the area is thoroughly dry before sealing the drilled holes.

Our SERVPRO technicians have to clean the surfaces and materials by scrubbing with detergent or water. If some stubborn grease or stains exist on concrete surfaces, then we can use trisodium phosphate (TSP) cleaner to remove them. TSP has corrosive properties, and our technicians wear goggles and gloves when using it. At the end of cleaning it is time to dry things out.

Drying materials and surfaces lower chances of bacteria and mold growth. During this step, we use wet-dry vacuums to remove water off materials and surfaces. These vacuums have attachments that help us to access the hard-to-get-at sections of your home. To enhance the drying process, we can put in place mechanical fans and heaters - heating never goes beyond 35ºC. As materials lose water to the surrounding, it is essential to absorb the moisture with the help of dehumidifiers. Desiccant dehumidifiers and refrigerant dehumidifiers are the common types of dehumidifiers that our team uses.

SERVPRO of North Durham is a locally owned and operated company that works around the clock to offer residential and commercial restoration services. You can learn more about our industry-proven services by calling (919) 467-0880.

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When a Flood Strikes Your Durham Residence, SERVPRO Strikes Back!

9/26/2018 (Permalink)

SERVPRO of North Durham is here to help return your home back to preloss condition!

Repairing your Home and Possessions after Flood Damage in Durham

The type of repairs necessary after a flash flood depends on the kind of water that has entered your home. Whitewater is clean with minimal health concerns barring the possibility of mold growth. Grey water is contaminated but poses a limited danger to a homeowner's health and safety. Blackwater, which is common in flash flooding, is tainted by raw sewage, animal carcass or other toxins and can cause e.coli, salmonella and other serious health concerns.

Homes suffering from flood damage in Durham rely on a quick assessment and remediation services. Often it is necessary to cordon off affected areas with only designated technicians using protective gear allowed to enter. Blackwater poses a severe health risk, and because of this, the cleaning procedure becomes more complicated.

We need to extract the water first and foremost. SERVPRO use portable extractors for damages that have been contained and only affect a small area. Where the impact is widespread, we can bring in larger truck-mounted extractors capable of removing thousands of gallons of water in one go. Blackwater complicates a restoration effort, and we may have to lift light structure that comes into contact with it, like drywall.

A home is not just a structure but also a collection of personal possessions that hold value in a literal sense and a sentimental one. Although flash flooding does tend to require more replacement of belongings than usual, SERVPRO can salvage a significant amount. Using wet cleaning methods, chemical foams or even sending items to a specialized facility can make a huge difference in our water restoration effort.

At SERVPRO our motto is to restore over replace. Restoring is typically inexpensive when compared to re-surfacing or replacing. It is also ideal for homeowners who do not have to discard those precious sentimental possessions after an unforeseen disaster.

Locally Owned Company with National Resources

If you are picking up the pieces after a natural disaster, contact SERVPRO of North Durham at (919) 467-0880 for an emergency restoration service.

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Helping Restore Your Property With Water Cleanup Services Resolves Overflow Issues In Durham

9/19/2018 (Permalink)

A clogged drain in a running sink can lead to your bathroom sink overflowing.

Helping Restore Your Property With Water Cleanup Services

A clogged drain in a running sink can lead to your bathroom sink overflowing. Your Durham area home can sustain severe damage if this water remains on your floors. Water can easily saturate carpeting, the flooring underneath, and eventually end up in the ceiling of lower levels in your house.

When a resident in Durham finds such a mess, water cleanup begins at once by mopping up the visible water. Once you call us, SERVPRO professionals arrive and start by measuring the amount of moisture remaining in your floors, lower walls, and other materials. We track the water so we can more efficiently clean that up, also.

An overflowed sink typically involves clean water, which means saving your carpeting remains highly possible. Flooding, however, when it comes from outside your home or from a contaminated source like a back-flowing septic drain, means many damaged sections of your home require extensive cleaning.

September is National Preparedness Month, and many of the same tips homeowners learn for preparing for flooding can carry over to cleaning up much cleaner messes. Quickly removing objects that sit in the path of oncoming water can save them from needing restoration work later. Even after you turn the water off at the source in a stopped up sink, the water already on the floor continues to spread.

As the water flows outward, it slowly begins to evaporate. This release into the air creates water vapor. Our moisture detection units can read the amounts released into the air. If hot water was involved, this could increase the amount of water vapor the air holds. As this warmer air cools to room temperature, condensation on cooler surfaces in the area rapidly takes place. Turning on a fan can help keep condensation from occurring before we arrive.

Once we begin working, we use heavy-duty air movers and dehumidifiers to remove the water that escaped into your home's air. Floor mats that extract the moisture hiding there help remove what our extraction wands left behind. As our work continues, we monitor the drastic reduction of moisture from your house's materials and the air. Water cleanup also includes wiping down and sanitizing any belongings, walls, and other surfaces that came into contact with the water.

SERVPRO of North Durham's 24-hour service number, (919) 467-0880, is answered by qualified professionals who can provide you with immediate assistance when your home needs water cleanup services. Always Faster To Any Size Disaster, we work with families in Weaver, Upland, and Rougemont protect their homes all year long.

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Communication About The Processes Of Fire Damage Mitigation And Restoration In Durham

9/4/2018 (Permalink)

When homeowners in Durham face fire damage, many of them just want to get things back to normal.

The Processes Of Fire Damage Mitigation And Restoration

After a traumatizing event in your Durham home involving fire and smoke, many personal belongings need specialized cleaning services, forming one of the more crucial aspects of mitigation and restoration. We clean many items on-site when space permits such activities. When we do not have enough space, we perform this at our facility.

When homeowners in Durham face fire damage, many of them just want to get things back to normal. Explaining each step of the restoration process to our customers can make the time required seem less stressful, as well as less mysterious. How we handle your personal belongings and household items is a relatively straightforward process.

SERVPRO technicians take great dare when packing these items up and filling out inventory lists, typically working in teams to make the work more efficient. These lists are not the only pieces of documentation we provide our customers, though. Each box, of course, has a corresponding label to each entry on the inventory sheets, but other labels can indicate the status of a box's contents.

We ensure that the label on each box provides current information about the contents. These labels inform you about questionable items, damaged belonging, and possible additional claims that need your attention. Questionable items typical cover those belongings that you, the customer, felt might have a chance at restoration and wanted our technicians to attempt cleaning the items. Some of these may become successful, others might break during cleaning (causing them to fall into the additional claims category), and others we leave for you to decide about the outcome.

Damaged items are those belongings we attempt to clean but because of exposure to heat during the fire or the contrast between the heat and the cold of the firefighters' water endure hairline cracks in its material end up broken even more. This is common and many times is not foreseeable by visually inspecting the items it occurs in before cleaning begins. You might still want to keep the item, or you may wish to file a claim on it with your insurance.

Claim items come from either of the two above categories when cleaning either reveals additional flaws, the item breaks further, or our best efforts do not satisfy you. You need to forward a list of these items to your insurance adjuster as soon as possible.

SERVPRO of North Durham can help homeowners in Rocky Knoll save their Bahama, Upland, of Marcus Hook home after it sustains fire damage. Calling our local 24-hour service line at (919) 467-0880 puts you in contact with friendly IICRC-certified technicians who know the importance of communication during the entire mitigation and restoration process.

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Water Damage Can Often Be A Result Of Remediating Fire Damage Inside Your Durham Pub

8/27/2018 (Permalink)

If you ignore the water damage inside of your Durham pub, it can lead to further damages occurring on your property.

Water Damage Can Often Be A Result Of Remediating Fire Damage

When the fire department extinguishes a small fire that occurred inside of your business, it can leave behind a significant volume of water damage. The kitchen of your pub may only show a few small signs that a fire did happen, such as soot built up around the walls of the oven. However, the water damage is a little more obvious, as the walls are soaked, and the tile floor has been exposed to copious amounts of water. It is wise to call for professional help immediately, not only to address the remnants of the fire but also to remediate the water damage.

If you ignore the water damage inside of your Durham pub, it can lead to further damages occurring on your property. The significant increase in moisture creates the perfect environment for mold spores to grow into mold colonies. Water can sink through the spaces between the tile and cause the base of it to become engorged, causing cracks in the tile itself. Leaving the water damage can only result in further damages that are higher in cost to address than the source would have been.

SERVPRO responds to calls immediately, striving to arrive at your home within hours. No matter the time, we can send our team to your business. We can work through the night to remain unseen by your customers, as we understand how important the foot-traffic of your business is.

Our IICRC-certified techs can bring unique trade tools with them that specialize in the remediation of water damage. SERVPRO can use a combination of extractors, ventilation fans, air movers, and dehumidifiers to clean up the damage inside of your pub. Extractors are particularly useful for any standing puddles of water while the other three tools are used in conjunction to draw moisture out of your equipment and even the building itself.

If extinguishing a fire ever causes water damage to your property, never hesitate to call for help. Reach out to SERVPRO of North Durham by phoning (919) 467-0880. We always aim to return your business to its pre-damaged state.

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Flood Damage Mitigation Makes it Possible to Move Back Home in Durham

8/26/2018 (Permalink)

Flood damage can seem insurmountable. Contact SERVPRO for effective remediation services.

Team SERVPRO Provides Thorough Remediation After Flooding in Your Home

Eliminating the hazards in your Durham home when a disaster affects its condition keeps your family safe from injury and illness. At SERVPRO, we take your family's comfort and health very seriously as we work on your home. We know that microbes and parasites carried into your home, as well as other debris, can continually cause concerns and problems, so we remove these as quickly as we can.
When a SERVPRO crew arrives at your home, we start by taking a thorough assessment of the flood damage in Durham affecting your home. Some situations, such as carpeting, require the removal of materials before we proceed to additional steps in the mitigation process. Carpeting and its underlying padding become so contaminated during a flood, that removal of more porous floor coverings becomes necessary to protect the home and its occupants from the lingering effects of flooding. Microbes only require a small amount of moisture to remain viable and capable of causing severe illnesses.
Because of the ability of carpet and padding to hang on to and trap moisture, flood-damaged carpeting can make drying out your home, and its overall restoration, take much longer than needed. Removing these two pieces of your home's interior facilitates more rapid drying of the flooring underneath while keeping the air from absorbing any evaporated water previously held in the carpet's fibers.
Silt and washed-in sediment can also harbor germs throughout your residence's interior. We use specially angled brushes to sweep this out of cracks and crevices, away from the fine grooves and indentations of brick and concrete, and anywhere else silt might get stuck and that our vacuums need a boost. Some of these brushes contain very stiff bristles, so we always choose with care to avoid damaging softer materials.
Removing everything from carpet and padding to excess moisture and debris helps get your property ready for our ventilation and drying machinery. We use moisture detectors to ensure our work progresses correctly, as well as help us detect any hidden pockets of water or moisture that might cause damage to your property in the way of mold growth or damage from water. The longer water can hide inside your home from a flood, the more likely these problems become.
SERVPRO of North Durham continues to assist families in Upland, Weaver, and Chester when disasters like flood damage make their houses uninhabitable. Calling us at (919) 467-0880 can make everything “Like it never even happened” so you can move your family back home soon.

Click here for more information on the city of Durham.

Drying Methods Can Make A Big Difference During Water Cleanup In Durham

8/9/2018 (Permalink)

Professional water cleanup technicians must use appropriate drying techniques when mitigating water damage challenges.

Drying Methods Can Make A Big Difference During Water Cleanup

Professional water cleanup technicians must use appropriate drying techniques when mitigating water damage challenges. There are specialized equipment and drying methodology to choose from, and the situation at hand determines the methods we select. Some of the methods we use when addressing water intrusion challenges in Durham include open drying, closed drying, and dehumidification.

When the outside air is drier and warmer compared to the one inside your Durham property during water cleanup, the SERVPRO team may decide to use open drying. It means we have to measure the temperature inside and outside the building to be sure this method can effectively speed up the rate of evaporation. For this method to work, the outside air needs to contain over 20 grains of water per pound when equated to the one in structure.

If we have to implement open drying, then our SERVPRO technicians start by sealing off the affected area from the outside air. We can do this by closing all doors and windows as well as installing dehumidification, air movement, and heating equipment to control the inside environment and remove the evaporated water vapor. In situations where the affected area is a small part of a big room, then we can create a drying chamber by surrounding the area with plastic sheeting.

Evaporation adds moisture to the air, and there is a need to remove it through dehumidification. Our SERVPRO technicians can decide to use refrigerant or desiccant dehumidifiers. Refrigerant dehumidifiers cool the air they take in below the dew point, and it condenses in its internal evaporation coils. We then remove the water that collects, and the process goes on and on. On the other hand, desiccant dehumidifiers work by absorbing the moisture from the damp air. The equipment has two outlets with one blowing dry air into the structure and the other one removing wet air from the building.

SERVPRO of North Durham is a trusted leader in mold, storm, fire, and water damage restoration. Call us at (919) 467-0880 for our highly trained technicians to return your property to its preloss condition.

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The Mold Damage That Harms Your Durham Residence

7/31/2018 (Permalink)

Mold and mildew can grow almost anywhere in Durham properties.

Mold Damage In Your Residence

Mold and mildew can grow almost anywhere in Durham properties. These microbes often remain undiscovered until their colonies become quite large. They also come in different colors, with some sticky while other strains of microbes seem dusty, instead.

Your dwelling in Durham can contain mold damage from one or more of several strains of microbe. All microbial infestations covering an area larger than ten square feet require professional remediation to protect the home from current damage. SERVPRO's remediation services address this as well as the prevention of future problems, including the possibility of other colonies forming in other locations.

When we remediate a home, we make sure that the area we work on remains enclosed in a negative pressure containment system. We set these up to keep any free-floating microbes from passing into clean sections of your house. The way these systems catch microbes forces them either outside or into a HEPA filter. Both methods work well at removing these excess microbes.

We realize that many microbes might already exist in the air within your home, just waiting for the perfect spot. We counter this with different methods. We use air scrubbers in other areas of your home to remove any spores that already escaped. Mold can release spores at any time. We also treat mold-prone areas with antimicrobial sprays.

Microbes require the presence of moisture before they can begin growing. Your home's indoor climate should stay dry enough to prevent any overgrowth of microbes. Mold damage indicates that a leak or other source of moisture exists. We rely on our moisture sensors to locate these so we can eliminate them. Even slight elevations can cause mold problems, and any amount can lead to structures in your home becoming damaged from the water itself.

SERVPRO of North Durham is ready to help your family live in a freshly-remediated home that is now free of mold damage. Clean air keeps you from breathing in spores that might cause health effects. We are here to help you keep your home safe and healthy, and only a phone call away. Contact us at (919) 467-0880, so we can start remediation and restore your home “Like it never even happened.”

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Acting Quickly to Limit Flood Damages in Your Durham Home

7/30/2018 (Permalink)

SERVPRO Advices to Have Flood Insurance to Protect Your Durham Property

SERVPRO Says We're Faster To Any Size Disaster--Call for Storm Damage Help

The unpredictable weather of the spring and summer months throughout the Durham area can leave your home a little worse for the wear. As possible as it is for your home to sustain damages all at once that can lead to emergency conditions, more often, these damages are slow and happen over years of wear. Once enough roof or siding damage has occurred, these elements fail at their weakest points and allow for water penetration.

While this might not always lead to flood damages in your Durham residence, a significant storm with a hard run off or torrential rainfall could flood your home over a brief period. Depending on where your house sustained the storm damages that allowed the penetration, various areas of your residence could have to face this high volume of water. Your best solution is to reach out to our SERVPRO restoration team immediately.

Not only does your insurance company require the assessment of a professional to finalize claims to pay for restoration work on your house, this same assessment can help you to better understand the damage that your home has sustained throughout the flooding for yourself. This inspection details the areas of your home that require the most attention, what equipment is necessary, and also what contents and structural components within your house have become irreparably damaged.

Our SERVPRO professionals also work as quickly as possible to mitigate the damages to your home to prevent them from getting worse. Even amid the inspection process, which can be an involved step, mitigation must begin right away to keep the cost of the restoration down and unsalvageable damage to a minimum.

There is no way to prepare for a flood occurring within your home adequately, but with the right professional assistance, you do not have to be on your own to clean up the mess and restore the damages. Depend on our SERVPRO of North Durham team of restoration specialists. Give our emergency response team a call at the first sign of water damage at (919) 467-0880.

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Lower The Stress Of a Commercial Water Disaster In Durham

7/3/2018 (Permalink)

As an ERP Client of SERVPRO, Your Commercial Property in Durham Is Well-Prepared for Water-Damaging Events

Plan Ahead with SERVPRO's ERP Emergency READY Profile Plan to Keep Your Business Functioning

When a significant amount of water invades your Durham business the anxiety and fear you and your employees feel can be crushing. Dealing with a water removal scenario needs a fast and professional response from a company specializing in water damage restoration. Anticipating the worst by working proactively with our experts to develop a water disaster plan reduces the tension you feel and allows you to continue the meeting the needs of your customers while we restore your property.
Moisture can invade your business for a broad range of reasons and from many sources in Durham. Standing water removal followed by structural drying must occur within hours of the incident as damage to building materials, and contents begin immediately and progress. Waiting even a day exposes your property to the risk of secondary damage such as mold growth and loss or documents and destruction of equipment. We offer an emergency planning service that allows us to get on the job quickly and efficiently.
The SERVPRO Emergency READY Plan and Profile (ERP) builds an informed partnership between your business and our team should water removal, or other recovery efforts be needed. The first step is for one of our experienced project managers to visit your commercial property. We assess all aspects of your buildings risks if a water crisis occurs, speaking in depth with you about your operations so we understand how an emergency might affect your delivery of services and products.
During the assessment expect SERVPRO to make recommendations that limit the possibility of irreparable damage when a water loss occurs. We might suggest a different storage system or the securing of business documents and equipment away from areas more likely to flood. Pictures and diagrams obtained during the assessment permit us to pre-plan our water removal approach to minimize disruption to your business and customers.
You add detail and direction by using our mobile app to share information with SERVPRO in an easily accessed form that does not require additional conversations at the time of a disaster. You designate us as your restoration firm of choice and can list trusted employees, friends, or family to act on your behalf if you cannot direct the restoration temporarily because you are out of town or otherwise unavailable. Share the names and contact details of vendors and contractors who can help us with systems and other questions we have about your business.
SERVPRO of North Durham can get to work on your water removal crisis immediately if we collaborate ahead of time on an Emergency READY Plan and Profile. Schedule a proactive assessment by calling us at (919) 467-0880.

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Mold Damage Can Affect Damp Areas Of Your Durham Residence

6/28/2018 (Permalink)

You might not notice mildew or mold damage in its initial growth stages if it occurs in rarely visited areas of your home.

Mold Damage Can Affect Damp Areas Of Your Home

If your home in Durham has an attic, basement, or garage, moisture can accumulate in these areas easily during the colder winter months. Both showering and cooking produce large amounts of moisture that enters the air and can end up in these areas as condensation.

Durham residents might not notice mildew or mold damage in its initial growth stages if it occurs in rarely visited areas of the home. During the summer months, the need for sporting equipment or camping gear can reveal moldy boxes and equipment or areas on walls and ceilings.

SERVPRO can help you save time and money while also reducing the general aggravation of finding damaged belongings and structures in your home by performing mold remediation services for you. Because mold growth produces spores, this microorganism can cause health effects, especially in sensitive people.

The EPA recommends against homeowners removing mold from areas more massive than 10 square feet themselves and instead cautions the homeowner in general to seek professional remediation services. Our technicians hold certifications from the IICRC and have gained extensive experience from performing this work in both large and small jobs in both residential settings and businesses of all types.

SERVPRO's services include both remediation of your home's structure and also of any affected contents. We remove mold and its spores from your home so new colonies cannot start a new infestation. Our techniques include the use of air scrubbers, in conjunction with negative air pressure set-ups, that pull spores and mold particles, dust, and anything else in the air, out of your home and away from your residence.

Once we finish removing damaged materials and clean things up, we apply antimicrobial agents to keep mold from coming back. However, one of the first things our experts do before we begin remediation involves the use of moisture readers to determine where the moisture came from that allowed the problem of mold damage to start in the first place. Repairing any defects that permit water to enter through rarely occupied areas of your house minimizes the chances of the problem from arising again in the future.

SERVPRO of North Durham's technicians are always ready to help homeowners in Rougemont and Marcus Hook reclaim their dwellings from the destruction mold damage so easily causes. Contact us by calling our local emergency service line at (919) 467-0880. We are always available to answer your call.

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Understanding Some Aspects of Flood Restoration In Your Durham Home

6/19/2018 (Permalink)

Stormwater Removal and Drying in Durham Needed? The Solution is SERVPRO

Durham Property Owners Look to SERVPRO for Storm Damage Mitigation

For as much potential hazards that could affect your Durham home, many homeowners opt for extensive coverage for their insurance to satisfy all of these possible problems. While you might get covered, when disaster strikes, seeing the kind of damage that nature can do to your property can leave you speechless. Fortunately, professional restoration services can help you to overcome any of the obstacles standing between the current conditions and a fully restored homestead.

One of the most commonly added options for insurance for homes in the Durham area is flooding. With the severe weather systems that can pass through the region with little warning, many homes are in the lower lying areas where flooding can readily occur. The trouble is, many homeowners do not realize that their houses are susceptible to these floodwaters until the damage has already occurred. By this point, you have to look for quick repairs and home restoration to overcome this present damage and prevent it from happening again in the immediate future.

When our SERVPRO professionals arrive at your home following a storm initiated flood, our priority is to seal off the areas of vulnerability (when possible) to prevent the same issue from happening again. The solution may be as fundamental as using hydraulic cement to patch over holes and cracks in the mortar joints in the blockwork. However, there are other times where this process requires more intricate action to prevent further water penetration.

Extraction is the next step, as pooling water can wreak havoc on the structural integrity of your home. Water removal, executed by our skilled IICRC certified technicians using industry-leading equipment, is key to storm damage mitigation. In some cases, flood cuts by our SERVPRO technicians, this is the removal of drywall or paneling allowing for thorough drying of the inside of wall cavities. This process also quickly removes excess moisture from these saturated construction materials reducing the overall drying time.

This introduction to the flood restoration work that our SERVPRO of North Durham professionals do might be brief and concise, but it can show you how quickly we work to ensure that your home gets protected from further damage. Our team is available 24/7 to help you through any emergency that you face. Give us a call anytime at (919) 467-0880.

For storm help contact the Durham Emergency Communications Department, click here.

Why SERVPRO Has Its Work Cut Out for Water Removal from Durham Basements

6/13/2018 (Permalink)

Finding water damage in your basement can cause panic. Contact SERVPRO right away for drying out and remediation services.

Certified Technicians are Trained to Dry Out Your Property After Water Damage

While water removal from a Durham home is rarely an easy task to accomplish, reversing the damage done to a basement can be another matter entirely. In most cases where water damage is severe enough to reach the subterranean level of a home, there is enough liquid to remain pooled and soaked into the materials down there, unable to escape back into the air up above. While drying out upper levels of a home may be possible with proper aeration and climate conditions, SERVPRO has to take extra steps to ensure that the average basement remains free of excess moisture after our restorations are complete.

Water Extraction
The first step in many basement water removal cases in Durham is to extract any pooled standing water in the area. Being the lowest point in both the home and the surrounding area, any standing water remaining in the basement should have nowhere else to flow. We use either truck-mounted or portable water extraction technology to pump water out to the street or nearby natural areas and away from your home. Only once this task has been completed can we worry about other drying work.

Complete Dehumidification
Ensuring low relative humidity in a basement is a critical part of our work, as exposure to high relative atmospheric humidity for an extended time can degrade structural materials and cost thousands of dollars in damages later on. Without many windows or wind currents flowing through the area, a basement cannot lose water in its atmosphere or soaked into materials at all without the help of an experienced crew fielded by a certified company like SERVPRO. We take care to simultaneously take water out of the air and whisk it off of affected surfaces to provide a fuller, more complete drying experience for your home.

SERVPRO of North Durham has handled dozens of basement water removal jobs over the years and is available on a 24/7 basis to respond to your calls for help. Contact us at  (919) 467-0880.
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Durham’s Mold Damage Technicians Explain Air Scrubbing Machines

5/30/2018 (Permalink)

If mold ever develops inside your Durham townhome, it can spread into areas throughout the building.

Mold Damage Technicians Explain Air Scrubbing Machines

If mold ever develops inside your Durham townhome, it can spread into areas throughout the building. Once a fungus develops it forms structures called hyphae that release reproductive spores into the air. These spores are microscopic and can float long distances before settling onto wet, organic materials.

Since fungi can cause health effects with some people, extra measures get taken to remediate the problem and keep the contamination from spreading and negatively affecting air quality. Specialized equipment and techniques are always implemented when mitigating mold damage in Durham. After our SERVPRO technicians determine where the growth has taken place, they seal off the affected region with thick plastic and poles.

After the containment chamber is set up a hole gets cut into the side to allow for a machine that helps clean contaminated air. Our SERVPRO specialists attach an air scrubber to the side of the hole in the chamber so that the machine creates negative air pressure inside the contained section. The negative air pressure sucks up any spores and dust particles created by the restoration process. The machine also works to clean or scrub the air inside the contained region.

All of the air that is sucked into the air scrubber gets pulled through a specialized filter. These HEPA filters can trap microscopic particles. In many cases, these systems will stay set up throughout the work process to keep cleaning the air throughout the restoration. In some cases, the air being exhausted out by the air scrubber gets ran to an area that is wet and requires drying.

Plastic sheeting shaped like hoses can be run from the air scrubbers into a tight region such as an attic or crawl space. The air can also be directed into an air mover rapid drying circulation to help their efficiency. If needed, the plastic hoses can run from the air scrubber to the affected area that needs cleaning. This method comes in handy when the contaminated region is in a tight spot such as a closet, attic, or crawl space.

If the air scrubber was placed inside the contaminated region, then it gets HEPA vacuumed and cleaned off with anti-microbial chemicals before leaving the containment chamber. If you ever need assistance with a fungus, call SERVPRO of North Durham at (919) 467-0880 24 hours a day.

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Durham's Commercial Water Damage Technicians Discuss Drying

5/23/2018 (Permalink)

Durham Professionals Turn to SERVPRO for Water Removal from Their Offices and Clinics

Water Extraction and Restoration Results Must Meet Certain Stringent Parameters in Health Care Facilities

If a water leak ever takes places at your doctor's office in Durham, extraction, and drying should take place within 48 hours. If materials inside the office stay wet for longer than 48 hours, mold growth can occur. Since mold can cause health effects, it is essential that microbial growth does not take place in your business due to a water leak.
The first step in the mitigation process is to eliminate any potential hazards and make sure that your doctor's office is safe for your employees and patients. The next step in a commercial water damage project in Durham is the extraction stage. If there are more than two inches of water on the floor of your office, our SERVPRO technicians use submersible pumps to pull the water out of the building into a sewer drain. After that, we use our specialized extraction system to remove moisture out of carpet and upholstery.
Once we extract as much water as we can, the rapid structural drying begins. During this stage, we create an indoor environment that speeds up evaporation and drying. To create this ideal environment, our IICRC certified crew sets up a combination of an air moving system and dehumidifiers.
Depending on the severity of the damage, at times we utilize equipment only during off-hours so that your business can stay open. In the event of contaminated water intrusion from flooding of any sorts, then the doctor's office should be closed until cleaned, disinfected, and okayed for reopening by the local authorities. If drying is necessary during operating hours, then we can work on drying a small section of the building at a time so that patients can still be seen. When equipment is set up, it gets strategically placed in areas that do not disrupt foot traffic.
Before equipment gets placed in your doctor's office, our SERVPRO technicians always establish a drying goal. To figure out when to pull the drying equipment, we first test the relative humidity and materials such as wood and drywall in the affected region. We then use these initial readings to establish what we want the humidity and moisture levels to be at the end of the drying process.
We keep a record of the test results and come back each day the equipment is set up and take humidity and moisture content readings. Once the relative humidity and moisture content levels inside the wood and drywall reach the initially desired and recorded goal, our technicians remove the air movers and dehumidifiers. For professional assistance with structural drying at your office, call SERVPRO of North Durham at (919) 467-0880 any day of the week.

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Leaving Your Slow Cooker Unattended Can Lead to a Fire in Your Durham Home

5/11/2018 (Permalink)

Crockpots and Instapots are very helpful for working families. Keep a close eye on them, however and replace if they get old. Contact SERVPRO.

SERVPRO Technicians Understand the Many Aspects of Fire Damage and the Appropriate Specialized Tools That are Most Effective for Remediation

With the long days that people are encouraged to work, it can be very tempting to throw something in a slow cooker in the morning and let it cook all day, but this can cause fire damage. A faulty outlet or old appliances are both common fire hazards inside of your residence. When it comes to the safety of your family and the longevity of your home, it is better not to leave appliances unattended inside of your home, even if they're advertised as an easy solution to dinner after a long day.
When accidents happen, it is a relief to know that expert help is not far from your home to help with the fire damage in Durham. We strive to answer your call no matter the time and get to your home as quickly as possible. No matter the size of the fire, large or small, we can find a way to help you and remediate your home.
The first SERVPRO employee to arrive at the scene of the fire damage is our estimator. They can go through the damage with you, identify some of the key factors of concern, and answer any questions you may have. While our estimator is walking you through the process, our technicians can arrive shortly after to begin the remediation.
SERVPRO has specialized tools to deal with the various categories of damage that fire can leave behind. It is not just ash that is caused by a blaze. Smoke can damage your furniture, clothes, electronics, and other belongings. Soot can leave behind greasy stains on your walls, floors, countertops, and stove.
Our IICRC-certified technicians can employ the use of air scrubbers with HEPA filters while we work to remove residues in your kitchen. The air scrubber can remove any odorous particles from the air while we tackle removing the tough stains from your home.
Do not delay when a fire occurs inside of your home. Dial (919) 467-0880 to get in touch with SERVPRO of North Durham. When it comes to fire, it is always better to jump straight to action and never to wait.
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Drying the Water Damage in Your Durham Home

4/26/2018 (Permalink)

When your refrigerator is leaking, time is of the essence. Contact SERVPRO for drying out and remediation services.

SERVPRO Efficiently Dries Out Your Home Regardless of the Source of the Leak

The refrigerator in your Durham home is one of the most important appliances you own. It is something that we have grown accustomed to relying on, and it works hard to keep up with our daily demands. Refrigerators, unfortunately, do not last forever, and sometimes the first sign that one is coming to the end of its life is a leaking refrigerator. It can leak in various ways including the leak coming from the bottom of the fridge, from the ice maker, or the water shut off.
No matter where your refrigerator is leaking, it is something you want to attend to as soon as you realize it. The appliance can create a good bit of water damage to your Durham home, and the longer you take to act, the more damage is done. It is the main reason why at SERVPRO, our staff is ready to help you at any time with a water disaster. Our training and tools assist us in cleaning up the mess in your home promptly.
Once we have removed any standing water, part of the drying process is achieved by using dehumidifiers. These machines are used to pull water vapor from the air and lower the relative humidity. As moisture is evaporated, the dehumidifier keeps removing it from the air until your home and contents are dry.
Dehumidifiers are rated by how many gallons of water they can remove from a particular space in twenty-four hours at 80 degrees Fahrenheit and 60 percent relative humidity. They operate best within a specific temperature range. Usually, the higher the temperature and relative humidity, the more efficient the dehumidifier. To increase the efficiency of refrigerant dehumidifiers, SERVPRO techs heat the area to temperatures between sixty-eight and ninety degrees Fahrenheit.
There are three types of dehumidifiers that we use for water damage restoration. These include low grain refrigerant, refrigerant, and desiccant. In this way, we can select the right machine depending on the situation and area we are drying.
SERVPRO of North Durham has industrial equipment to help dry your home in Weaver, Gorman, or Rougemont after a water damage emergency. Therefore, when a problem arises, it is always best to call us at (919) 467-0880 so that we can help you out, rather than you trying to do the job yourself.

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Durham's Fire Damage Restoration Services

4/17/2018 (Permalink)

Cleaning and Restoring Possessions and Structures Are Cornerstones of SERVPRO Services in the Durham Area

SERVPRO Offers Cleanup and Restoration for Durham Properties Post House Fires

Any time something burns inside your Durham home, multiple types of damage can take place. Some materials get burnt so severely that they must get removed and replaced. Other items get partially charred so that they need to get resurfaced and repainted.

Smoke created by the fire often travels to various rooms inside the house leaving behind soils and soot residues. SERVPRO's fire damage technicians in Durham offer a variety of services related to smoke and soot restoration. The full restoration process after a blaze requires following several steps.
The first type of service that gets performed after a house burns is mitigation. The goal of mitigation is to secure the structure and prevent further damage. Mitigation includes boarding up windows and emergency drying any water damage that occurred. For large scale building security outside contractors can be called in for those actions.
Next, structural cleaning takes place. The purpose of this step is to remove smoke damage from all components and deodorize them. In some scenarios, cleaning contents occurs when items are severely smoke damaged. Sometimes contents get cleaned on the job site other times they get transported to another location to get cleaned and deodorized. SERVPRO offers an excellent pack-out, storage, and rehabilitation service.

In certain situations, specialty restoration services get used to restore specific items. Some contents that need specialists to restore include electronics, dry cleaning of clothing, and resurfacing of furniture. At times artwork requires particular attention to restore to original conditions and can be sent out to a specialized company that excels at this cleaning.

In many scenarios, reconstruction takes place as a final step in the restoration process. In cases of severe fire damage, building contents get burned to the point of becoming non-salvageable. After all burnt materials get removed, the area is painted with a sealant paint so that any remaining foul odors get masked and encapsulated. Then the structural components get rebuilt which at times is more complicated than basic home remodeling.
The final goal of any fire restoration process is to bring the home back to preloss conditions whenever possible. For professional assistance with fire restorations services, call SERVPRO of North Durham at (919) 467-0880 seven days a week.

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Commercial Water Damage Restoration in Durham

4/2/2018 (Permalink)

If possible, SERVPRO will work on your water damaged gift shop in portions so that your doors can remained open to customers.

SERVPRO Works Quickly to Restore Your Business for Minimal Interruption

If a pipe breaks inside your Durham gift shop, many problems possibly occur. The existence of water sometimes causes your products or building materials to get damaged. In some cases, water creates hazards for your employees and customers and disrupts business operations.

If moisture lingers too long, foul odors and mold growth possibly occurs. SERVPRO's commercial water damage technicians in Durham have experience in restoring problems without having to shut down your business. Many times we complete our operations differently so that the functions of your gift shop are not interrupted.

From the minute our IICRC certified technicians show up on the scene, we are continually thinking about ways to complete the work without hindering your business. When we first secure the work area, we do it in a way that helps keep your gift shop functioning. We make sure any hazards for your employees and customers get fixed, or the areas get blocked off and labeled with "danger" signs.

Next, we extract all of the water out of the building that we possibly can. The extraction process sometimes gets done in small sections at a time so that we only have to close your shop down a portion at a time. After our SERVPRO technicians are confident that we cannot pull out any more moisture with our extraction equipment, we begin the drying process.

Before we start drying the structure, we test the temperature, relative humidity and moisture content of materials in the affected room or rooms. We then set up air movers and dehumidifiers in the region so that air flows in a circular motion. The dry-out process gets sometimes completed after business hours. Other times we dry out the building in a small portion at a time and move your products around so that we only close off part of your shop.

The combination of air flow and dehumidification speeds up evaporation and pulls moisture out of the air. The drying equipment stays set up until relative humidity, and moisture levels return to preloss conditions. Once we are satisfied with the moisture levels of building materials, we pull out drying equipment making sure that we do not get in your customers' way.

After the desired moisture levels get reached, the final cleaning and deodorization process begins. To make sure your business' mitigation project gets done the right way, call SERVPRO of North Durham at (919) 467-0880 for help anytime.

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Why Professional Mold Remediation is Needed for Your Durham Home

3/31/2018 (Permalink)

Some mold appears in plain sight and some hides behind walls and cabinets. Should you see or smell mold in your home, contact SERVPRO right away.

Team SERVPRO Has the Training, Certification, and Expertise to Remediate a Mold Infestation in Your Home

When people think of mold damage to Durham homes, they often attribute this occurrence with uncleanliness or a lack of upkeep with your house. The truth is, it is remarkably simple to have fungal and mold growth occur in your house, and it has no bearing on the cleanliness of your home or how apt you are to prevent it from happening.
The reality of mold damage in your Durham home is that most people have no idea that they could even have fungal growth until it is visible to the naked eye or happens to be strongly scented enough to alert you. Even with all of the damage and potential health effects that can get attributed to the presence of mold in your home, many homeowners deem this concern something they can manage on their own with conventional cleaning approaches. Unfortunately, without the appropriate tools and training, you are merely leaving the door open for future mold spore colonization.
Our SERVPRO professionals get specially trained in the most modern techniques for mold remediation and get certified by the high standards of the IICRC. Our expertise with all varieties of mold and the appropriate means of eradicating the present colonies makes us uniquely qualified to help you through the damage that your home faces.
Quarantining the affected area where mold is actively growing is a priority of our IICRC-certified remediation specialists at the moment we arrive at your home. This process prevents the spread of spores to new areas of your home while we work to sand down organic materials that house mold colonies and apply a chemical solution for deep penetration into the pores of these surfaces, ensuring that the entire hyphae gets eliminated by our efforts.
We have the knowledge and the tools to help you clean up the mess and work to prevent future instances of mold growth in your home. Our SERVPRO of North Durham mold remediation specialists cannot help you with a problem you never call about, however, so give our team a call today at (919) 467-0880.
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Take the Right Decisions When You Experience Flood Damage in Durham

3/11/2018 (Permalink)

Coming back to a flooded home after a storm can certainly knock the wind out of your sails. Contact SERVPRO quickly for remediation services.

Team SERVPRO Efficiently Remediates Your Property After a Flooding Event

Flood damage incidents can cause major setbacks to your business or home, and they call for urgency whenever they take place. Despite the apparent disruption and stress, you need to act quickly and reduce the negative impact that such events bring along. If you reside in Durham, you need to work with a restoration service provider to regain your lost sense of security.

Usually, seen and unseen challenges result after a flood damage event in Durham, and that is what our SERVPRO technicians help to point out. We use state of the art equipment, and that is what makes our work easy. For instance, we can use hygrometers and moisture detectors when assessing the extent of the moisture damage. Once everything is clear, we let you know all the scope of our work as we work towards restoring your property to its preloss state.

If the interiors of a building remain damp for some time, there are chances that bacteria and mold can reproduce and grow, which raises concerns about health effects. To avoid such, our SERVPRO technicians dry your property by using air movers, heaters, and dehumidifiers - either desiccant, refrigerant and Low Grain Refrigerant. As an example, LGR dehumidifiers draw in wet air from the surrounding and draw out dry and warm air, thus enhancing the rate of drying.

Cleaning is equally essential using the restoration process, and we use detergents that have antimicrobial capabilities to do the job. Since at some point we may have to open cupboards, doors and other places, we advise you to store items like heirlooms, jewelry, and guns. Though our SERVPRO technicians pay attention to detail when restoring your property, we are always ready to attend to any overlooked items and areas, should you discover some during the final walk-through.

SERVPRO of North Durham is an experienced industry leader in storm, mold, fire and flood damage restoration. Call us at (919) 467-0880 when you face any size of disaster if you want your property to appear like it never overflowed or like it was never dirty.
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When You Find Mold Damage in Your Durham Home

2/25/2018 (Permalink)

Your basement conditions need to be controlled to prevent mold from forming and then spreading. Contact SERVPRO to discuss remediation.

Team SERVPRO Quickly Investigates the Cause and Extent of the Mold Infestation in Your Home

When you think about the basements that you have walked through in your life, you start to picture them all as dark and damp spaces underneath a house. Many homes rarely even use this area because of its often-high humid environment and the difficulty of keeping it as clean as you can other floors of the house. One of the problems with disregarding this area of your Durham home is the possibility that its moisture and higher heats through certain times of the year could allow for the growth of mold and fungi.
When it comes to mold damage in your Durham home, it is not a scenario that should get overlooked and left without remediation. The longer that fungal growths get permitted to grow without opposition, the more out of control and widespread they can become. It is common knowledge now that mold can cause health effects for you and your family once exposed to mold colonies growing in the house, so it is a scenario that demands your attention and should get rectified as quickly as you can.
Fortunately, our SERVPRO team gets expertly trained to the highest of professional standards set forth by the IICRC for mold remediation and removal of all types of fungal colonies that the team could encounter. It is with these high standards that we perform every aspect of mold remediation to your home, from preventative measures to keep the spores from spreading to the removal of present colonies in the affected areas.
When we arrive at your home, our assessment of the mold damage present gets underway immediately. Once we have determined the full extent, we can contain this area with the use of negative air chambers (to prevent the spread of spores) and through shutting down air circulation throughout your home through the remediation process. Our SERVPRO professionals can then utilize scrubbers to thoroughly clean surfaces and materials housing mold colonies until they have gotten entirely removed.
Our process gets completed when our team has remediated the mold damage to your home and remedied the present issue of moisture in the area to prevent this problem from recurring. When you find mold damage in your home, you can trust our IICRC certified remediation specialists at SERVPRO of North Durham. You can reach us anytime at (919) 467-0880.

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Professional Water Damage Restoration Services in North Durham

1/21/2018 (Permalink)

Water Cleanup by SERVPRO Mitigates Damages to North Durham Properties

SERVPRO Can Restore North Durham Properties After Water Intrusions and Leaks

Water damage is a serious problem that can interfere with the comfort and convenience of home. This challenge may be as a result of flooding or a slight continuous leak that can ultimately lead to much moisture finding its way into your house.

It is essential for residents to secure the input of an experienced water damage company in Durham such as SERVPRO. Our competent team of technicians can implement several initiatives meant to remove all the water that has accessed your home.

Our SERVPRO technicians usually start by identifying the source of the water and stop it to prevent any further damage, if it is minor and had not yet been done. Secondly, our technicians can deploy various types of water extraction equipment including truck mounted pumps depending on the quantity of water that has flowed into your house.

To get rid of the water that has leaked into the carpet, SERVPRO technicians use specialized extraction wands that are designed to handle such complicated water removal tasks. The quality of your carpeting is something that our technicians take into account and to this end, and then we use the most appropriate power settings for the wands. Sometimes, it can be challenging to introduce equipment in some restricted regions within your house such as small spaces between walls. In such scenarios, we use air movers to pump warm air into such areas, and this aids the extraction of moisture through evaporation. Small holes may be drilled by the baseboard area to force warm air into the wall cavity to enhance the evaporation rate and drying time.

Once we have been able to get rid of the water that has leaked into your home, we have to ensure that the humidity levels are within the acceptable range. The SERVPRO team uses dehumidifiers to address the issue of excess moisture, and then measure results compared to the baseline readings when the job was started. Upon completion, you can feel "Like it never even happened."

In case you experience water damage, please go ahead and contact SERVPRO of North Durham at (919) 467-0880. We also respond immediately to residents of Gorman and Rougemont.

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Stress-Free Options for Commercial Fire Damage Disasters in Durham

1/18/2018 (Permalink)

Commercial fire damage requires professional mitigation services to ensure your space is safe after a fire.

Rely on SERVPRO for Professional and Efficient Commercial Fire Damage Restoration Services

It is rare to find a business that is always prepared to face commercial fire damage disasters. Though you might have the necessary gear in place, like fire extinguishers, there are cases where such facilities might not be enough to prevent the unpredictable fires. That is why as a factory or shop owner in Durham you need to call certified restorers to help you mitigate the damage that results whenever such disasters strike.

Commercial fire damage disasters are unique and stressful, but that does not mean the end for your Durham business. You might end up making a big mistake if you assume all is safe after a fire has been put off. Even when the items have not been directly affected by the fumes, the soot residues can still contaminate them to some degree. Additionally, when the gases mix with moisture oxidation occurs and that starts corrosion. That is why you need to work with our qualified SERVPRO technicians to avoid making costly mistakes.

Our SERVPRO team understands the processes that follow when combustion takes place. Once we visit your premises, our technicians inspect the extent of the damage and formulate the various procedures to use during the restoration. Where necessary, we can provide your adjuster with the entire scope of the loss as well as the cost of the repairs. Our operations always abide by the local and state regulations.

Returning your contents to their preloss state is the aim of our SERVPRO restoration procedures. Our first inspection begins typically from the point where the fire started from, and then we go ahead and analyze how the smoke particles have penetrated. We understand that different fires leave behind different residues and thus we choose an appropriate cleaning agent when cleaning the mess.

Given that we have differing smoke residues, it is understandable to expect several odors with each having different sources. The small size of odor particles may make them penetrate surfaces easily. The rate of penetration can be high when there is heat, and the surface is porous. To prevent the unpleasant smells that they cause, we use deodorizing agents to control their effects.

SERVPRO of North Durham is a trusted service provider in storm, mold, water and fire damage restoration. Call us at any time at (919) 467-0880 and discover stress-free options.

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Rebuilding After Mold Damage in Durham

12/20/2017 (Permalink)

SERVPRO technicians have the training, experience, and special tools to remediate mold damage and restore your home to its original condition.

Rely on SERVPRO Technicians to Restore Your Home after Severe Mold Damage Takes its Toll on Walls and Flooring

Many homeowners in Durham and elsewhere in North Carolina, have a poor understanding of what causes mold. Many citizens have the idea that mold only shows up in homes where the owners are unclean or keep a dirty house. That idea is completely untrue.

SERVPRO understands that mold damage in Durham homes can happen at any time of year, regardless of housekeeping. Mold spores are harmless until they have enough water to expand and begin growing. The mold sends out hyphae to find food. These structures look like capillaries and serve a similar function, sending food and moisture to the growth to expand. When this mold colony goes undetected for too long, it can cause health effects for some people and destroy a home as surely as a fire or flood.

In extreme cases, after we remove the mold, we perform an additional inspection to determine the extent of the damage and what tools our restoration team needs. For abandoned or unoccupied homes, it is not unusual to bring in jacks and lifts to preserve structural integrity while our team replaces wall framing, load-bearing walls, columns, and other support structures.

With the walls not threatening to collapse on them, the team begins on the floor. We remove and dispose of every carpet, then examine the wood floor underneath. Unless the homeowner is insistent on preserving uncontaminated floorboards, it is cheaper for SERVPRO technicians to remove and dispose of it. If there is concrete underneath the carpet, we spray an anti-fungal agent on the pad and stretch new carpet after the cleaner dries.

Finally, we move to the roof. Since mold can grow in any direction, it is not unusual to find it went up walls and spread across the attic. In unoccupied homes, it can easily grow across roof panels and tiles. Depending on how extensive the damage is, demolishing and replacement can take from several days to a couple of weeks.

Mold can appear in any home, regardless if it has been occupied for generations or empty for a couple of years. To remove it and replace the damage is a process that requires training, special tools, and experience. For details on how we can preserve and rebuild your home, call SERVPRO of North Durham today at (919) 467-0880. We are here to help.

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Odor Control For Your Durham Home After A Fire

11/1/2017 (Permalink)

Odor control goes a long way after your Durham home has suffered fire damage.

Odor Control

Even a small fire in your Durham home leaves behind various types of damage to clean up. You not only have to deal with what the flames burned, but you likely have water from the firefighters who helped put the fire out, and you have smoke and soot damage. It is not wise to leave any of it lingering for long before restoration is started, as more damage continues to occur.

Odor control goes a long way after your Durham home has suffered fire damage. At SERVPRO, we have the training and skills necessary to perform odor control thoroughly and correctly so that the smoke odors are no longer present in your home.

Various techniques are used in controlling odors. There are multiple phases to an odor control system. The first phase is called containment. Our goal is to block or contain odor molecules from vaporizing back into the air. We spray a chemical deodorizer onto materials causing the odor. The chemical makes a barrier that slows down or stops odor molecules from evaporation off the source material. We directly spray the smoke residues on charred areas with an odor counteractant using a pump-up sprayer.

The next phase is vapor control. SERVPRO techs counteract odor particles which became airborne before the spraying for containment. We apply products made to release deodorant vapors into the atmosphere. They counteract the malodor vapors they contact in the air. Vapor control is quite effective in fire damage cases.

The last phase of odor control is thermal fogging. We dispense solvent-based deodorants using thermal fogging equipment. They pass through a heated area and are combusted. Combustion breaks the deodorant solution down into very small particles. Because of the small size, the particles can go anywhere the malodor particles are pair with the malodor and neutralize it by changing the chemical composition. Dry fogs quickly penetrate and deodorize because of the small particle size. Most of it evaporates within a few hours. The last thing we do in the fogging procedure is ventilate the treated area.

SERVPRO of North Durham can come quickly after your home has suffered a from a fire. We can clean and repair all the damages for residents in the areas of Bahama, Durham, and Gorman, plus deodorize the smoke odors left behind when you give us a call at (919) 467-0880.

To learn more about the city of Durham click here.

Mold Damage Removal Services in Durham

9/30/2017 (Permalink)

Whether mold is visible or you just smell its prescence, you know it's time to call SERVPRO for remediation services.

Technicians From SERVPRO Begin the Mold Remediation Process by an Investigation to Deduce the Source of the Damage

Mold growth can become a serious problem in Durham in the presence of moisture. It can spread throughout your property in just 48 hours, leading to various health effects and structural damage to your home. Any visible mold growth above 10 SF (about 3' x 3') requires a certified mold remediation company to eliminate following IICRC standards and guidelines.
If you have a mold situation in your Durham home, SERVPRO can safely and effectively reverse the mold damage. As mold remediation professionals, we use industry-standard tools and equipment and apply systematic practices to eradicate mold growth on any surface. Once we locate the mold and treat it, we also perform a complete water damage remediation to prevent future growth when we leave.
Mold removal preserves the structural integrity of your home and protects the health of your family. The process also helps control the damp, musty smell that comes with mold. Since moisture is a vital part of mold growth, SERVPRO technicians assume the responsibility of cleaning up excess water in the house as well. Failure to fix the moisture problem could cause the mold to return again, even after cleaning the area thoroughly.
Given that mold is a living organism that deeply integrates into materials for survival, the best way to deal with porous items is disposing of them. For nonporous materials, SERVPRO mold remediation specialists can disinfect the surfaces using antimicrobial cleaners. We also have effective sealants that can make the areas more water resistant and, subsequently, more mold-proof. It is best to have your air conditioning and heating systems professionally cleaned too.
Safety is important in mold damage control. As such, SERVPRO professionals always wear waterproof gloves during the cleanup process and advise occupants not to touch moldy items with bare hands. We use respiratory protection in most mold remediation situations to avoid inhalation, which may cause certain health effects. The reconstruction process begins after removing all mold-contaminated materials and then replacing them with clean, non-contaminated ones.
Mold damage remediation requires trained and experienced personnel to ensure clean indoor air for your family. As a trusted and experienced restoration company in your community, SERVPRO of North Durham is already nearby and ready to respond to your emergency. We have an extensive stock of resources for dealing with large restoration projects. Call us today (919) 467-0880.

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Dealing With Mold Damage in Your Durham Home Properly

8/27/2017 (Permalink)

When your roof has been leaking for a long time, you could have water and mold damage. Contact SERVPRO quickly to assess and formulate a plan.

Trained SERVPRO Technicians Get a Quick Handle on Mold on Your Property

Mold can develop gradually over time, staying dormant, waiting for the right conditions to exist that make spreading throughout your Durham home easier. In every instance where mold grows out of hand, excessive moisture is the most likely culprit. Controlling moisture levels in your home controls the spread of mold, it is that simple.

When you have a roof leak, plumbing problem, flood, or storm damage that allows moisture access to unprotected areas of your home, mold damage in Durham develops soon after. Water is the final ingredient that mold needs to flourish, taking nourishment from the abundance of organic materials used to build your home. It enjoys sulking in dark, damp areas of your home such as your attic, basement, or tight hard to reach crawlspaces.

The signs of early mold growth include water stains or a dank, musty odor not unlike working with fresh potting soil or gardening after a day of rain. The odor becomes more identifiable as mold growth develops in your home. However, by the time you can see mold growth on your walls, ceiling, carpet, furniture, or bathroom fixtures, there often lurks a larger problem hidden elsewhere that takes a professional to control.
SERVPRO provides you with access to IICRC-industry certified technicians, well-versed in the mold remediation process. We use a variety of methods to control mold growth in your home, including containment protocols to prevent further spread and personal protective equipment to limit exposure. We carefully remove any saturated materials and treat each area individually.  

SERVPRO technicians help recover appliances, furniture, and personal items that receive mold damage. However, it is entirely possible that not all of your items are restorable, in cases like these, you determine what should happen. Technicians follow local, state, and federal guidelines, including those expressed by the EPA to properly transport and dispose of contaminated materials.  

SERVPRO teams work hard to return your home to a clean, healthy environment and even provide you with recommendations to prevent issues like this from developing in the future.  

Take the time to contact SERVPRO of North Durham at the first signs of mold growth in your home; we can help. (919) 467-0880

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Removing Smoke Odor After a Fire in Your North Durham Home

7/7/2017 (Permalink)

Smoke odor can damage your home and it's contents and should be cleaned by a professional.

If you’ve ever accidentally burned your food instead of cooking it, you know first-hand how smoky your home can become. The smoke detector usually goes off, you open the windows, perhaps turn on a fan. Hours later the smoke smell still lingers, sometimes in your hair, or in the clothes you were wearing.

This is what happens on a larger scale when there is a fire in your home. The soot, and smoke embeds itself into your furniture, clothing and other porous items. Some homeowners attempt to remove the smoke odor themselves with consumer grade retails products and spray deodorizers; only to be frustrated when the smell returns. Smoke particles bury themselves into fibers, fabrics, and other porous items and need a professional deep clean in order to remove the lingering odor.

Some items in the home may only be lightly affected and simply need airing out. If items are covered in soot, it is best not to disturb them and allow our certified technicians to complete the job.

Here are some tips you can use before our North Durham technicians arrive onsite:

  • Limit movement in the home to prevent further damage.
  • Place dry, colorfast towels or old linens on carpeted traffic areas to prevent more soiling.
  • If electricity is off, empty the freezer and refrigerator and prop doors open.
  • Wipe soot from chrome on kitchen and bathroom faucets and appliances then protect with a light coating of lubricant.
  • Do not attempt to wash any walls or painted surfaces.
  • Do not attempt to shampoo carpet or upholstered furniture.
  • Do not attempt to clean any electrical appliances that may have been close to fire or water.

After your home is affected by smoke, contact SERVPRO® of North Durham at 919-790-1222, for our smoke odor removal services that will return your home to normal. Like it never even happened.®

5 Signs Your North Durham Home Has A Failing Hot Water Heater

6/2/2017 (Permalink)

A failed hot water heater can cause thousands of dollars worth of damage to your North Durham home.

For most home owners, a hot water heater is one of those set it and forget items. It’s a silent, yet integral part of modern convenience. The average residential hot water heater holds 50 - 80 gallons of water. Unfortunately, when it breaks all of that water soaks into your home potentially causing extensive repairs or in some cases, replacement of contents.

Most homeowners have no idea their hot water heater is near the end of is serviceable life, but here are some red flags to alert you.

Rusty water. This one can be a bit problematic because it could be either the inside of the water heater rusting or it could be your home’s plumbing. You will need contact a professional to determine the difference.

Rumbling Noises. Unfortunately, the water in North Durham is hard. This means there are extra minerals in the water. Over time these minerals solidify into sediment which builds up in your hot water heater. The sediment can weigh down the bottom of the tank and shift around causing your tank to make gurgling or rumbling noises. Investigate noises immediately as this is often a sign that can lead to the unit overworking, or worse future leaks.

Condensation. If your unit has any moisture around it, there is a good chance there is an underlying leak or crack.

Lukewarm Water. If your hot water isn’t as hot as it used to be, or you find your family is frequently running out of hot water, it may be time to replace your unit.

Age. The average lifespan of a hot water is about 10 years. You should have a replacement plan in mind around that time frame ideally, before it breaks in order to prevent damage.

We hope these signs are able to alert you to a failing hot water and you can use them to protect your home before it breaks. If disaster does strike, you local SERVPRO® of North Durham is always here to help.

Grilling Safety Tips for Your North Durham Home

5/25/2017 (Permalink)

The leading cause of home grilling fires are failure to clean the grill and leaks in gas/propane grills.

For many families, Memorial Day weekend marks the official start of the summer season. Grilling competitions and plenty of family gatherings are on the horizon. This also means the increase for fires. While NFPA cites July as the month with the highest number of outdoor grilling fires, May is the second highest month.

SERVPRO® of North Durham wants you to enjoy yourself and have a safe summer season. Here are some stats, do’s and don’ts for grilling.

Grill Facts

  • July is the peak month for grilling fires.
  • 16,600 people went to the emergency room in 2014 due to grilling related injuries.
  • 19% of all fires are due to a failure to clean the grill.
  • 23% of outside and unclassified grill fires were due to leaks or breaks
  • Gas grills pose a greater fire hazard than charcoal grills.


Use a Grill Indoors

            Even small tabletop grills need to be utilized outside. Grills release the deadly colorless, odorless gas called carbon monoxide. They are also a fire hazard. Only use electric grills marked safe for indoor usage inside.

Turn on the Gas While The Lid Is Closed

            This can cause the gas to build up inside the grill. Once you light the grill and then open it there is the potential for it to explode, causing serious injury.

Overload Your Grill with Food

            While it may be tempting especially when feeding a large gathering, overcrowding the grill with fatty items can cause large fire flares.

Leave the Grill Unattended

            Have all your prep work ready so when you are grilling  you do not have to leave the area. Fires double in size every minute. Catching a fire early is key to keeping it from spreading.


Check for Propane Leaks

            When using your grill for the first time after the winter season, you should check your gas and propane grill for leaks. Simply apply a light soap and water solution to the hose and then turn on the gas. If there is a leak in the hose, the soap solution will bubble. Leaks are also evident by a flame that refuses to light or the smell of gas.

Keep Your Grill Clean

            Dirty grills are one of the leading causes of home grilling fires. Be sure to remove grease and any buildup from the grill and in the tray below the grill. Charcoal grill users should allow the coals to cool completely before disposing of coals and ashes.

Place Your Grill on Stable Ground

            The grill should be level on a flat surface.

Wait to Re-Light

            If the flame goes out, turn off the grill and the gas, then wait a minimum of five minutes before re-lighting it.

Have a Safe And Enjoyable Summer

These home grilling safety tips can help prevent fire, injuries, and damage to property. If disaster does strike, SERVPRO® of North Durham is always here, 24/7.

Source: http://www.nfpa.org/

Restoring Your North Durham Commercial Property After A Water Damage Event

5/16/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges Photo Credit: http://bit.ly/2rbpAIc

Flooding and water damage events in North Durham commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO® of North Durham

SERVPRO of North Durham specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our technicians are highly trained in commercial property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our technicians are equipped with the knowledge to restore your North Durham business property.

Activities for Memorial Day Weekend in Raleigh and Across North Carolina

5/15/2017 (Permalink)

Although summer doesn’t officially start until June 21, 2017 many mark Memorial Day weekend as the beginning of the summer season. Some families choose to celebrate by staying home while others are more inclined to find an outing. If you prefer to travel outside of the Raleigh, and Triangle areas, North Carolina has an abundance of natural resources to enjoy.


  • May 26th WRAL Freedom Balloon Fest at Fleming Loop Park

  • May 29th Memorial Day Observance at Historic Oakwood Cemetery

Zoos, Beaches, Aquariums, Museums, or Historic Sites open on Memorial Day

  • NC Aquariums

  • NC Zoo

  • NC Museums of History and Natural Sciences

  • State Parks and Recreation areas (most are open check before going)

  • May 27th Town of Atlantic Beach annual fireworks display

North Durham DIY's Mold Remediation: A Recipe for Disaster

5/3/2017 (Permalink)

Mold could be an invisible guest in your North Durham home.

After the storm that hit the Triangle area on April 25, 2017 many homeowners decided to go the DIY route. While this is usually a source of pride, and a way to save cash, there are some projects that should be left for the professionals. Mold remediation can be a hazardous and costly project, especially if the work must be done more than once to fix prior mistakes. Weather absolutely plays a factor in mold growth, from excessive rain to flooding wherever there are moisture intrusions you can have the potential of a problem. If your home has a musty, damp, or mildew smell, you may be experiencing the first signs of secondary growth, commonly referred to as mold.

DIY Mold Recipe


  • Mold spores
  • An organic material food source
  • Temperatures between 32 – 122 degrees Fahrenheit
  • Darkness
  • Warmth
  • Oxygen
  • Moisture
  • Time



Mix a food source of your choosing (i.e. drywall, wood, upholstery) with mold spores, oxygen, and moisture. Keep a dark, damp area continuously warm for several days. Add humidity greater than 60% to feed the mold spores.

If you went the DIY route and are now experiencing a musty, damp smell, you may be experiencing the first signs of secondary growth, commonly referred to as mold. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see signs of mold, call us today at: 919-790-1222.


Fighting the Flu

4/17/2017 (Permalink)

The weather has become increasingly warmer, but that does not mean the flu season is over yet. Flu season started October 2016, and it may come as a surprise, but the official season does not end until May.

This season the flu has hit residents of Durham county and the entire state especially hard with the death toll now at 170. This is a stark comparison to the 59 flu related deaths across the state from last year.

Each season the influenza vaccine is changed to accommodate suspected strains. According to the CDC this year Flu B is the most common strain. For those that were vaccinated early the effectiveness of the vaccine is reported to be 73%.

With another two weeks to go until flu season is officially over, health officials still recommend vaccines. Other preventative steps include:

  • Washing your hands. Soap and water is still the most effective way to kill germs. In those instances when soap and water is not available, hand sanitizer is a good alternative.
  • Avoid touching your face.
  • Stay at home if you have had a fever. Remain home bound until you have been fever free without the aid of any fever reducing medication for 24 hours.
  • Cover your sneezes and coughs with a disposable tissue.

The flu season is nearly over. We want our community to stay safe and healthy and be ready for the upcoming summer fun!



Source: www.flu.nc.gov

Earth Day 2017 Events in North Durham and Across North Carolina

4/14/2017 (Permalink)

Earth Day 2017

Earth Day was created on April 22, 1970 to create national environmental awareness. The most common way to celebrate is to plant a tree. If you’d rather celebrate out and about here is a listing of events in Durham, NC and across the state.

Durham Central Park is hosting an Earth Day Festival on Sunday April 23, 2017 from Noon – 5pm.  This is a free event and open to the public.

Earth Day Events in NC State Parks

Not all events are on Saturday, April 22, some are the week of.  Be sure to double-check before you go.

Crystal Coast Earth Day

Fort Macon State Park


Celebrate Earth Day with over a dozen local organizations at Fort Macon State Park.  Each group will have a booth with displays and/or activities showcasing their conservation efforts.  

Date of Event:

Saturday, April 15, 2017 - 10:00am to 2:00pm

Start Location:

Fort Macon Visitor Center

Earth Day - Salamander Soiree

Lake James State Park


Earth Day! What better way to celebrate our wonderful planet than by searching for slimy amphibians? The wonderful world of salamanders will be on display as Park Ranger Kevin Bischof leads a hike to different types of salamander habitat in search of these small, elusive amphibians.

Date of Event:

Wednesday, April 19, 2017 - 1:00pm

Start Location:

Paddy's Creek Area - Holly Discovery Trailhead

Lake Waccamaw State Park Friends - Earth Day 5K Walk/Run/Corn Hole Tournament/Concert

Lake Waccamaw State Park


Lake Waccamaw State Park Friends Earth Day 5K Trail Walk/ Run/ Corn Hole Tournament/Concert on Saturday, April 22, 2017. Come out with family and friends and enjoy Lake Waccamaw State Park on Earth Day. Walk or run a 5K course covering the trails and boardwalks of the beautiful and diverse park terrain. The 5K event proceeds go directly to park improvements and new programs for visitors.

Date of Event:

Saturday, April 22, 2017 - 8:00am to 7:00pm

Start Location:

Lake Waccamaw Visitor's Center

Earth Day at the Park

South Mountains State Park


Bring a friend, or just come and make a friend! Volunteer with Friends of South Mountains State Park and show your love for the park by getting your hands a little dirty helping park staff with a project to make your park more beautiful. Project will be decided by park staff prior to the event, but projects may include trail work or a project in the picnic area or on the Kids TRACK trail.

Date of Event:

Saturday, April 22, 2017 - 9:00am to 1:00pm

Start Location:

Visitor Center

Discovery Hike

Jones Lake State Park


Join a park ranger for a hike through the bay forest at Jones Lake State Park and "discover" why this environment is unique.  Discussion on the hike will include the flora and fauna of the forest, and why Carolina Bays are important.  Participants should meet at the Visitor Center at 10:00 am for this program.

Date of Event:

Saturday, April 22, 2017 - 10:00am

Start Location:

Visitor Center

Nature Designs Art Festival

Raven Rock State Park


Nature Designs Art Festival is an official event of the 2017 North Carolina Science Festival presented by the Biogen Foundation.

Date of Event:

Saturday, April 22, 2017 - 10:00am to 2:00pm

Start Location:

Visitor Center

Biological Wonderland Hike

Carolina Beach State Park


Come celebrate Earth Day by joining a Park Ranger at 11:00 a.m. in the Flytrap Trail Parking Area for a hike along the trails. Learn about the different habitats that exist within Carolina Beach State Park and how each habitat affects the plants and animals that call the park home. Wear good walking shoes and dress for the weather. For more information, call 910-458-8206.

Date of Event:

Saturday, April 22, 2017 - 11:00am

Start Location:

Flytrap Trail Parking Area

Earth Day at Chimney Rock

Chimney Rock State Park


Help us celebrate the NC Science Festival! Public and private conservationists have been protecting lands in and around Chimney Rock for well over 100 years.  Join state park rangers, regional biologists, and other environmental educators to learn about the great work being done to protect our beautiful landscape.

Date of Event:

Saturday, April 22, 2017 - 11:00am to 3:00pm

Start Location:

Riverwalk behind the Old Rock Cafe

Earth Day – 4/22/17

Gorges State Park


Earth Day – 4/22/17
Join the Gorges Park Naturist on Earth Day for and informative and fun look at the connection between the Park Visitor Center and Earth Day!  The LEED certified center has many Golden Features which work in harmony with the earth.  This will be a rain or shine event with,  
No Reservations Needed! 

Date of Event:

Saturday, April 22, 2017 - 11:00am to 12:00pm

Start Location:

Park Visitor Center

Earth Day Scavenger Hunt

Goose Creek State Park


Meet at the visitor center to learn about Leave No Trace ethics on Earth Day and participate in a fun and interactive scavenger hunt.  All ages are welcome.  Wear sturdy shoes and be prepared to take a walk through the woods.

Date of Event:

Saturday, April 22, 2017 - 11:00am

Start Location:

Visitor Center

Not all events are on Saturday, April 22, some are the week of.  Be sure to double-check before you go.

Stewardship Hike

Jockeys Ridge State Park


Jockey's Ridge offers a view into preservation projects of the past as well as restoration projects. On Earth Day, join us for this 1.5 mile hike to look at the decisions and science involved in the management of public lands.

Date of Event:

Saturday, April 22, 2017 - 11:30am

Start Location:

Visitor Center

NC SciFest: Natural Pigments

Elk Knob State Park


Come see the different colors you can find in nature.  Learn the process of creating your own natural pigments.  Experiment with different colors.  All materials provided.  Wear clothing you don't mind getting dirty.  Meet at the outdoor amphitheater.

Date of Event:

Saturday, April 22, 2017 - 1:00pm

Start Location:

Outdoor Amphitheater

Earth Day Hike

Pettigrew State Park


Join a Park Ranger for a leisurely stroll down the boardwalk to learn about the plants and animals that call the area home.  You will get to see Pettigrew State Park from a different perspective!  Call the park office for more information (252)797-4475

Date of Event:

Saturday, April 22, 2017 - 2:00pm

Start Location:

Park Office

Earth Day Hike

Medoc Mountain State Park


To celebrate Earth Day, come to the park, join a park ranger, and hike the Stream Loop Trail.  As we walk the trail, we will talk about the various sights and sounds around us.  The hike will take us alongside Little Fishing Creek and then deep into the woods.  Dress for the weather and bring a bottle of water.  Call the park office at 252-586-6588 to register for this FREE program!

Date of Event:

Saturday, April 22, 2017 - 2:00pm

Start Location:

Picnic Shelter parking lot

Earth Day Celebration

Mayo River State Park

336- 427-2530

Come out and celebrate Earth Day at Mayo River State Park!   We will have Greensboro Parks and Recreation's Famous Ecobus displaying live birds, snakes, and other live animals on board! Do you want to do a service project to help the environment?  We will be hosting a cleanup project on the Mayo River. (registration is required).  Do you want to help with a resource management project?

Date of Event:

Saturday, April 22, 2017 - 3:00pm to 8:00pm

Start Location:

Mayo Mountain Access

Earth Day Night Hike

Mount Jefferson State Natural Area


Meet the park ranger on Earth Day for a one-mile round-trip hike along the ridgeline out to Luther Rock. See amazing views, stars and the lights of town below. We watch for owls, and listen for wildlife.  Bring a small flashlight and wear sturdy shoes.  Parts of this hike are considered strenuous and hiking at night can be physically challenging.

Date of Event:

Saturday, April 22, 2017 - 8:00pm

Start Location:

Park Office

NC Star Party: Celebrate Earth Day

Hammocks Beach State Park


Join us for the annual North Carolina Statewide Star Party which is part of the North Carolina Science Festival. Come learn the basics of stargazing and be amazed by all to see!  We will also be celebrating Earth Day at this event... GO EARTH!  You will get a chance to use a telescope to get a closer look at the sky above.

Date of Event:

Saturday, April 22, 2017 - 8:00pm

Start Location:

Visitor Center


Easter Egg Hunts Across the North Durham and Durham County Area

4/5/2017 (Permalink)

Easter Egg Hunts Across the North Durham and Durham County Area

With March 20th marking the official first day of Spring 2017 the Easter Bunny and his colorful eggs are not far behind. If you haven’t made it to an Easter Egg hunt yet, there is still a little time. This year Easter is on April 16th. There’s still plenty of time to take the kids to egg hunts around the North Durham and Durham County community. This year you can find egg hunts at the following locations:

April 8th

Durham – 10am – 12pm West Point on the Eno. Infants – 12 yrs old. Bring your own basket!

Durham – 10am – 11am. Campus Hills Park.

Durham – 10am – 12pm. Oak Church. Infant to 5th grade.

Durham – 12pm – 4pm Hollow Rock Bluffs. Adults only 21+.

April 9th - April 15th

Durham – 10am – 6pm. Tre Bella Boutique

April 14th

Durham – 9:30am – 5pm. Museum of Life and Science. 6 and younger.

April 16th

Durham – 12:30pm -3pm Durham Central Park. Infants – 12 yrs old. One of the largest hunts in Durham!

If you’re looking to travel for an egg hunt here are some iconic locations across the state:

April 14th

Wilmington – 10am – 2pm. Battleship NC

April 15th

Benson – Smith’s Nursery 10 and younger. Non-perishable items to the West Johnston High School is appreciated as admission.

Winston-Salem – 9:30am – 4:30pm. Easter Festival Old Salem’s Historic District.

April 16th

Asheville – Biltmore House Ages 10 – 16.

Are Dirty Carpets Making You Sneeze?

3/30/2017 (Permalink)

North Durham car covered in pollen dust.

The Bull City is home to prestigious universities, entertaining sports teams, beautiful arts centers, and pollen. For those suffering from tree allergies, the peak season of April is near. Welcome, the thin film of pollen dust that coats cars, and homes and leaves sufferers with watery eyes, and runny noses. Hence the greenish-yellow tint on cars across NC this time of year. According to a study done by Elon University, North Carolina has the dubious pleasure of being ranked high among states worst to live in for those with allergies.

If you leave your windows open to enjoy the fresh breeze coming through, you can expect the NC pollen to collect in your home like dust, thus potentially aggravating existing allergies. The constant battle to keep the pollen off the cars, and out of the home is enough for some people to just give up.

If your home has carpet, the pollen dust can collect in the fibers and even thoroughly vacuuming may still leave remnants behind.

SERVPRO® of North Durham offers residential and commercial carpet cleaning. Our technicians are courteous and knowledgeable in all the ways to remove stains, and clean your carpets to like new condition.

Call us anytime at 919-467-0880 to schedule services.



Source: Elon University Newspaper

Creating an Inventory List for Your North Durham Home

3/23/2017 (Permalink)


You’ve worked hard to amass the possessions in your home. Some are necessary like a comfortable sofa to sit on, others are creature comforts, such as a Smart TV, and there are some possessions that are priceless family mementos.

Maintaining a home inventory list is a must have document for every residence.

It’s best to have this list in several places such as with a friend, in the cloud, or a home fireproof safety deposit box, in the event the original is destroyed by fire or water.

This list can be as simple or as detailed as you like, but ultimately the more information you have available the easier the process will be while in the midst of an emergency claims process.

At a minimum, your inventory list should include make and model, date purchased, and price paid.

A more comprehensive home inventory list will have the make, model, serial number, receipt, warranty info, purchase date, and photo of the item.

You can make an excel sheet to keep an inventory of your items or create a paper version and ink in the information. For those who would rather do anything other paperwork, a digital list is a viable option.  A visual record may even be preferable as it shows if the item is well taken care of, and in good repair.

When making the list, also include the items in your shed, attic, garage, and basement.

Once you’ve done the hard work of creating an inventory, keep it up to date whenever you purchase new items.

Below is a list of items most frequently included in a home inventory list.

  • Area Rugs
  • Appliances
  • Wall Art
  • Electronics – TV’s, laptops, digital cameras, tablets
  • Chinaware
  • Sterling Silverware
  • Crystal
  • Sporting Equipment
  • Furs
  • Jewelry


SERVPRO® is here to serve the North Durham community. Call us anytime at 919-790-1222.

What To Do After A Fire

3/17/2017 (Permalink)

After a fire displaces you from your home, it can be difficult to know what to do next. These tips will get you started in the right direction.


Set-up Shelter  For large scale fires that affect the community, local disaster relief services, such as the Red Cross or Salvation Army, may already be on site. They can be of assistance if you need temporary food, medicines, and a place to stay.


Contact Your Insurance Agent  You’ll need to start a claim. See if your policy has any  ‘Loss of Use’ funding available to cover living and other daily expenses while you are displaced. Be sure to save any receipts during this time, as you may need to have accountability of your spenditures. Once a claim has been placed you’ll need someone to begin the process of restoring your home to its preloss condition. You can contact us 24/7, at 919-790-1222 to handle your contents and structure needs.


Going Back to the Site   If the fire department has cleared your property as safe to return, conduct an inventory of all damaged property and contents. Taking pictures is the simplest way to do this. Attempt to locate any valuable documents and records, and your home safe deposit box.


Take Care of your Finances   During the midst of this loss, you are still responsible for mortgage payments, even if your home is totally destroyed. You will need to notify your mortgage company of the fire loss and they may be able to provide some guidance. 


Your local SERVPRO® of North Durham is available 24/7. We’re always here to help.

Durham Celebrates Martin Luther King Jr. Day

1/16/2017 (Permalink)

Martin Luther King Jr. Day is on Monday, January 16, 2017.  It is a special day to honor Dr. King and there are many events going on in Raleigh and the Triangle.  Take the family and enjoy the celebrations in honor of the life and dreams of one of the greatest visionaries in American history.

Here are just a sampling of the events and activities in the area to check out.

Monday, Jan. 16

Day of service: The United Way of the Greater Triangle holds volunteer projects at various locations throughout the Triangle. Events include packing meals for area food pantries, community service workdays and more. For more information, go to bit.ly/2iMD2eO.

Prayer breakfast: James White, pastor of Christ Our King Community Church in Raleigh, is the keynote speaker at the 37th annual Martin Luther King Jr. Triangle Interfaith Prayer Breakfast at 7:15 a.m. at the Sheraton Imperial Hotel and Convention Center, 4700 Emperor Blvd., Durham. Breakfast will be available from 6-8 a.m. Doors open at 5:45 a.m. Free. Sponsored by the Triangle Martin Luther King Jr. Committee. trianglemlk.com, durhammlkcommittee.org

5K run: The Martin Luther King Jr. Day of Service 5K run begins at 7:30 a.m. at the Old Well on Cameron Avenue on the UNC-Chapel Hill campus. Fundraiser for the Faith Danielle Hedgepeth Award. Cost: $25. To register: rocts.web.unc.edu.

Fuquay-Varina march: “Unity and Togetherness: All Lives Matter,” a celebration of the life of Martin Luther King Jr. in Fuquay-Varina, begins with a march at 8:15 a.m. from Council Gym, 106 Ennis St., to St. Augusta Missionary Baptist Church, 605 Bridge St.

A breakfast will be served at 8:30 a.m. for those not participating in the march and at 9 a.m. for march participants. A program begins at 10 a.m. at Bazzel Creek Missionary Baptist Church, 1228 Wilbon Road. Wake County Commissioner Jessica Holmes is scheduled to speak. Transportation to event sites is available. For information, call Gwen Thornton at 919-291-2764 or Marion Tucker at 919-285-4135. Sponsored by the Cultural Arts Society of Fuquay-Varina Inc.


Hillsborough march: The annual Martin Luther King Jr. Commemorative March begins at 9 a.m. at the Historic Orange County Courthouse on East King Street in Hillsborough. Participants will travel north on Churton Street, stopping briefly for prayer at Dickerson Chapel African Methodist Episcopal Church. The march will end at Mount Bright Baptist Church, 211 W. Union St., where a worship service and commemorative program will be held at 10 a.m.

The Hillsborough Police Department will close Churton Street between Margaret Lane and Union Street shortly before 9 a.m., opening each intersection once the march has passed. West Union Street also will be closed during the march. Free parking is available in the Eno River Parking Deck, on King Street and in other lots. A parking map is available at bit.ly/2jbPoQ4. hillsboroughnc.gov

Chapel Hill march: The Martin Luther King Day Celebration begins at 9:15 a.m. with a rally at the Peace and Justice Plaza, 179 E. Franklin St., Chapel Hill. A march follows on Franklin Street to the First Baptist Church of Chapel Hill, 106 N. Roberson St. A worship service begins at 11:15 a.m. Guest speaker is Blair L.M. Kelly, associate professor of history and assistant dean for Interdisciplinary Studies and International Programs for the College of Humanities and Social Sciences at N.C. State University. Sponsored by the Chapel Hill-Carrboro and UNC-Chapel Hill chapters of the NAACP. unc.live/1GksOLd

Raleigh march: The Martin Luther King Jr. 37th annual Memorial March begins at 11 a.m. from the Edenton Street side of the State Capital Building in downtown Raleigh. Lineup begins at 10 a.m. trianglemlk.com

Day of Service: The Town of Cary’s annual Martin Luther King Jr. Day of Service features community workday sessions at 10 a.m. and 2 p.m. at Middle Creek Community Center, 123 Middle Creek Park Ave., Apex. Free; registration required. bit.ly/19aRV3i

Idea Generation Next: The Idea Generation Next - College Edition program is noon at the Duke Energy Center for the Performing Arts, 2 E. South St., Raleigh. The keynote speaker is the Rev. Sterling Freeman of Durham. Free and open to the public. trianglemlk.com

Musical celebration: The 37th annual Martin Luther King Jr. Evening Musical Celebration is 5:30 p.m. at the Duke Energy Center for the Performing Arts, 2 E. South St., Raleigh. The event will feature Ruth LaOntra, the Martin Luther King All Children’s Choir, the Christian Angels and more. Free. trianglemlk.com

Book reading: Jean Dolduc reads from her new book “African Americans of Durham & Orange Counties: An Oral History” at 6 p.m. at the Hillsborough Visitors Center, 150 E. King St., Hillsborough. 919-732-7741, bit.ly/2j7P6t8

King tribute: The program “He was a Poem, He was a Song,” a tribute to the legacy of Martin Luther King Jr. in verse and song, is 7 p.m. at the Sonja Haynes Stone Center for Black Culture and History, 150 South Road, Chapel Hill. Free. RSVP: 919-962-9001, stonecenter.unc.edu, unc.live/1GksOLd

Day of service: North Carolina Central University, 1801 Fayetteville St., Durham, partners with the United Way of the Greater Triangle for the annual Martin Luther King Jr. Day of Service from 9 a.m. to noon at the university’s LeRoy T. Walker Physical Education and Sports Complex. Volunteers will package meals for area food pantries, make blankets, put together diaper kits and more. nccu.edu

Packaging meals: Volunteers will work to package 100,000 meals for the United Way of the Greater Triangle from 9 a.m. to 1 p.m. at Durham Technical Community College, 1637 E. Lawson St., Durham. Soup mixes, rice bags and bean bags will be prepared for food pantries in Durham, Orange, Wake and Johnston counties. bit.ly/2iMD2eO, mlk.duke.edu

Service projects: Volunteers will assist with service projects for Durham-area nonprofits from 9 a.m. to 2 p.m. The event begins on Duke University’s East Campus Quad in Durham. Transportation available. Nonprofits include Habitat for Humanity of Durham, Ronald McDonald House, Kidznotes, TROSA and more. mlk.duke.edu

Durham march: The downtown Unity March and Rally starts at 10:30 a.m. at North Carolina Mutual Life Insurance Co., 411 W. Chapel Hill St., and ends at First Presbyterian Church, 305 E. Main St. Participants are asked to donate new or gently used children’s books to the Book Harvest’s Dream Big Book Drive. Donation bins will be available at the beginning and end of the march. durhammlkcommittee.org

Birthday party: Celebrate the birthday of Martin Luther King Jr. at the seventh annual party for children from 10:30 a.m. to 1 p.m. at Center Court at Northgate Mall, 1058 W. Club Blvd., Durham. The program, designed for preschool to middle school children, will feature various activities and workshops, fitness workouts, story time, birthday cake, crafts, performances and more. Free.

The event will include a discussion of Durham’s Black Wall Street and J&L Page and Sons Grocery Store, once an anchor in the city’s Hayti neighborhood. A civil rights photo exhibit showcasing moments in local history also will be on display. Donations of non-perishable foods, children’s winter clothing and new underwear and socks will be collected for local families served by Urban Ministries of Durham. durhammlkcommittee.org, northgatemall.com

Book drive: Book Harvest’s annual Dream Big Book Drive is 1-4 p.m. at Durham Central Park, 501 Foster St. Donations of new and gently used children’s books will be collected. A celebration and day of service also will be featured, including volunteer service opportunities, live music, local mascots, the Scrap Exchange, food trucks, a photo booth and more. Free admission. durhamcentralpark.org, bookharvestnc.org

Church service: The Rev. Prince Raney Rivers, senior pastor at United Metropolitan Missionary Baptist Church in Winston-Salem, is the keynote speaker at the annual Martin Luther King Jr. Day religious service at 6 p.m. at Peace Missionary Baptist Church, 2608 N.C. Highway 55, Durham. Free and open to the public. durhammlkcommittee.org, peacemissionary.org



Don't Store that in the Garage!

1/16/2017 (Permalink)


With the start of the new year, most of us try to accomplish new goals, a new fresh start.  Getting healthy, organizing our homes, bettering our lives' always seem to be at the top of the list.  One space to start cleaning out & organizing- the garage! That extra storage area that easily becomes a catchall for our items.  We have compiled a list of items that should not be stored in your garage. Get them out and reclaim your space.

1. Paint- Because the garage is prone to extreme temperature changes, paint should not be stored in the garage.  Recycle paint according to your county guidelines or donate it.

2. Electronics- If you are putting electronics out in the garage, you must not be using them.  Donate these items because they can not withstand the temperature fluctuations and will easily break.

3. Propane and Hazardous Chemicals- Proper ventilation is key for storage of propane and hazardous chemicals.  For safety reasons, these items need to be stored outside.  

4. Food- Keeping food in the garage is an open invitation to rodents and insects.  Although shopping in bulk can save money, storing extra food in the garage will cause problems. The moisture and humidity will spoil the food. Find room in the house for food storage.

5. Cardboard boxes- Insects, mice and other rodents love cardboard.  Invest in waterproof plastic bins to store your items.

Hope these tips help you gain back your garage. Happy Cleaning!

When Flooding from Hurricane Matthew and Hurricane Nicole hits Wake County and Durham County, SERVPRO is ready!

12/13/2016 (Permalink)

SERVPRO of North Raleigh, Wake Forest, North Durham specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When Hurricane Matthew hits Wake & Durham Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 919-790-1222

Christmas Tree Safety, keeping the Triangle RDU area safe

12/13/2016 (Permalink)

As I pulled up to my local grocery store in North Raleigh today, I noticed employees setting up an area outside to start selling fresh trees. Already? Thanksgiving is a week away, can't we celebrate one holiday at a time? I know, I know, it is the "most wonderful time of the year". I must admit, the joy and nostalgia I experience while decorating my tree and home, the glow of lights sparks memories and warms the soul. With that said, it is important to know that fires unfortunately are common this time of year.  Christmas tree fires account for approximately 13 million dollars a year in damages. Follow these tips from The American  Christmas Tree Association (yes, there truly is an association for everything) for a safe holiday season.

-Fresh trees are less likely to catch fire. Choose a tree with vibrant needles. 

-Place your tree away from all heat sources.

-Properly care for your tree. The tree base should always have fresh water inside to prevent the tree from drying out. 

-Be sure all your indoor and outdoor lights have been tested in a lab by the UL or ETL/ITSNA for safety and throw away damaged lights.

-Keep all candles away from furniture, decor and your Christmas tree

-Bedtime means lights off! Unplug all Christmas lights!

Stay safe and enjoy "the most wonderful time of the year".

Preventing the flu in Raleigh, Durham, Wake Forest North Carolina

12/13/2016 (Permalink)

According to the CDC, Region 4 which includes North Carolina, is at an elevated risk for the flu this season.  Every year hundreds of productivity hours are lost due to the flu. In extreme cases hospitalization and fatalities occur. Below are a few tips from your local SERVPRO on staying healthy during the winter season.


-Get an annual flu vaccine

-Cover your mouth and nose with a disposable tissue when sneezing and coughing

-Keep your hands clean with soap and water. If soap and   water are not available, use hand sanitizer

-Periodically wipe down door knobs, keyboards, telephones, and other high traffic items with disinfectant

Homes and businesses can depend on SERVPRO of North Raleigh, Wake Forest & North Durham to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants. Our professionals are also trained and equipped to clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. If you have any concerns about the cleanliness and sanitization of your home or place of business, call us today at 919-790-1222.

Winterizing your North Carolina Home

12/13/2016 (Permalink)

10 Tips for Winterizing Your Home

While the start of winter is not officially until December 21st, the cold weather has already begun making its way towards residents of the Triangle NC area. Though the occasional warm front may tease, winter is coming.


Before an all-out cold front attacks it’s best to have your home prepared by winterizing it. Winterizing your home is not as difficult or expensive a task as you may think. Your home is one of your largest assets. Protecting it as much as possible from disaster can potentially save you thousands.

Most everything on the following list can be done by anyone with even modest home improvement skills.


Identify The Water Line Shut-Off Valve

This important control device is usually located inside the home in newer construction. Once detected inform other members of your household and mark it with a large colored tag. The tag will come in handy during an emergency. After pinpointing the water valve, check that is not rusted and that it can closed completely. If any issues are discovered the valve will need to be replaced right away.


Keep It Tidy

Make sure gutters are clean and downspouts are facing away from the home. Also trim any tree limbs that are in danger of breaking during a storm or under the weight of snow and ice.


Check Your Chimney

Fireplaces keep us warm, but they can also be a hazard in the winter. Don’t let your ashes pile up. Keep the fireplace and hearth clean. An extension of your fireplace is the often neglected chimney. Wood burning chimneys need to have a free and clear chimney cap.


Regular Maintenance When it’s cold outside, you want your heat to work. Routine maintenance twice a year on your heating and cooling system will detect potential problems early and keep your unit running efficiently.


Replace Batteries

The US government reports carbon monoxide-related deaths are highest during colder months. Be sure there are working carbon monoxide alarms in centralized locations on every floor of your home. It’s also a good time to check your fire alarms are in good working order as well.


Clean Filters

A clean furnace filter will not only reduce allergens in your home, but also maintain the health of your heating system. Depending on the type of filter, you can change it once at the beginning of the season and you’re good to go all winter long!





Keep Your Faucets Warm

Now that summer is over, it’s time to put away the garden hoses and pull out the faucet wraps. Wrapping your outside faucet is an easy, economical way to keep it from freezing when the temperatures drop.


Drain Your Tank

Hot water heaters should be flushed once every six months. This is especially important in the Raleigh, Durham, Wake Forest area because of the large amounts of sediment that collects in the bottom of the tank from the regions hard water. Flushing the hot water heater, extends the life and could potentially keep the bottom of the heater from rusting out due to heavy sediment debris weighing down the bottom of the heater floor. While you’re out there, check the pressure relief valve as well.


Wash and Dry

FEMA cites there are close to 2,900 home dryer fires every year. Cleaning the lint trap in your dryer isn’t enough. You will also need to clean the trap on the outside of your home. This trap is easily clogged, but only takes moments to clean.


Cover your AC Unit

Your AC unit worked faithfully during the summer months. Before it goes into hibernation, clean out the drain pans, empty any excess water, and cover your unit for the winter. If you have window units, either remove them to reduce energy costs, or insulate them if removing the unit from the window is not an option.


There are your ten tips for winterizing your home. Preparation is always the best defense. However, if a catastrophe does strike, your local SERVPRO® of North Raleigh, Wake Forest, and North Durham is always here night or day. Disaster never takes a day off and neither does SERVPRO®.



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